Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... もっと見る
This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... もっと見る
Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... もっと見る
企業情報
当該企業による記述
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
連絡先
West Street 28, RH20 4EE, Storrington, 英国
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
4.6
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bike shop where no question is a…
I bike shop where no question is a silly one and above all where your needs of a biker are considered when selecting one from the great selection of quality bikes on offer.
2025年8月29日
自発的なレビュー
South Downs Bikes からの回答
Thanks so much for your kind words! We’re glad you felt supported and found the perfect bike. At South Downs Bikes, no question is ever silly, we’re always here to help every rider:)
South Downs Bikes からの回答
Hi Petrina,
Thank you so much for your kind words! We’re delighted to hear you were happy with the service and your new item. Enjoy the ride, and we hope to see you again soon at South Downs Bikes. 🚴♀️
— The South Downs Bikes Team
South Downs Bikes からの回答
Hi there,
Thanks for your review! We’re glad to hear your order process was smooth and that your item arrived quickly. We look forward to helping you again soon.
— The South Downs Bikes Team
Don’t ask me to review an order I’ve not received!
How can I give a review my order never turned up and south down bikes haven’t responded to me.
2025年7月20日
South Downs Bikes からの回答
Hi Callum
Sorry for the trouble earlier — we’re glad our team was able to resolve this with you. Thanks for your patience.
South Downs Bikes Team
Excellent knowledgeable service
2025年7月9日
South Downs Bikes からの回答
Hi there
Thank you for your kind words! We’re so pleased you found our service helpful and knowledgeable. We look forward to seeing you again soon.
South Downs Bikes Team
USE stem
Very competitive price (cheapest I could find) and very quickly delivered, website easy to use too.
2025年7月2日
South Downs Bikes からの回答
Hi William
Thank you for the great feedback! We’re glad you found our prices competitive, the website easy to use, and your order arrived quickly. Enjoy your new stem, and we hope to see you again soon.
South Downs Bikes Team
South Downs Bikes からの回答
Hi Paul
Thank you for your lovely feedback! We’re delighted you found our team friendly and knowledgeable — we’ll be sure to share your comments with them. We look forward to welcoming you back soon.
South Downs Bikes Team
South Downs Bikes からの回答
Hi, Thank you for the review! and we are glad that you liked our service.
SDB have been amazing over the years!!
I've now bought three bikes from SDB and every time I've visited them, they've been extremely knowledgeable, friendly and professional. Martin and the team have always taken the time to look after my family for new bikes, servicing and support. As always, a big thank you to the team!!
2025年5月23日
自発的なレビュー
South Downs Bikes からの回答
Hi Chris
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family have enjoyed your experience with us over the years. Martin and the team really appreciate your kind words, and we look forward to helping you with many more bikes and services in the future!
South Downs Bikes Team
Ease of ordering on the site
Ease of ordering on the site, fast delivery service and very competitive prices.
2025年5月7日
Build a child's bike well for a birthday
Good customer service and the child was very happy with the bike
2025年2月10日
Brilliant service
Brilliant service, I placed my order at 3pm and it was delivered in person by 5pm.
These guys are really great and I would recommend their very professional approach and excellent levels of service.
2025年2月5日
Just bought a bike through these guys
Just bought a bike through these guys, customer service is absolutely spot on! I opted for different pedals and new grips, they fitted it all for me without even being asked. Ordered the bike Friday evening, it arrived the following Tuesday, top job guys!
2025年2月4日
自発的なレビュー
South Downs Bikes からの回答
Thank you for your review! Enjoy the bike, if you need anything else, please let us know and we will be very happy to help. Thanks again!
Fantastic Service
Fantastic Service. These guys are exceptional at communication and execution.
2025年1月6日
gravel bike to be fitted with mudguards and rack
I took my gravel bike to be fitted with full mudguards and a rack. Due to the 40mm tyre size and frame design I knew it wasn’t going to be straight forward but the mechanics at Southdowns Storrington did a great job and kept me updated on progress. Thanks Sam, Josh et al.
2024年12月28日
自発的なレビュー
These guys are really good
These guys are really good. I bought a Specialized bike from them nearly 2 years ago, and have had a few problems with it. The back up from South downs bikes has been absolutely 100%. I cannot fault them in any way. Lucky for me they are also my closest store (Goring by sea).
2025年1月7日
自発的なレビュー
We had a great experience with South…
We had a great experience with South Downs Bikes. The bike was very reasonably priced and it was delivered within 3 days. It looks like a great bike but my son hasn't used it yet.
2024年12月14日
Excellent Customer Service
South Downs Bikes couldn’t have been more helpful or supportive of a pre-Christmas bike emergency! Martin (the director) somehow managed to convince Hornit to send me an out of stock bike, which arrived today just in time to be wrapped. Amazing service, thank you so much 🌟
2024年12月13日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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