Can’t speak highly enough of these guys! Ordered a product for my son’s birthday which they processed quickly and arrived in time despite my lack of organisation. Then when it arrived damaged by Aus... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I must be a bit spoiled ordering items receiving communication that day or next and next day communication stating it's on its way. Waited 3 days heard nothing so enquired. Eventually despatched follo... もっと見る
企業が回答しました
STM has a good range of high quality winter apparel that other stores don’t stock. I highly recommend STM for all your snow gear needs especially when you’re partial to a particular brand.
STM Online were amazing to deal with especially Charlie who made my transaction seamless and easy!! From the start he kept me informed on my preordered goods and made everything run super smooth.... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Hit the mountains in style with the latest in snow and ski gear from our online snowboard shop. We stock some of the leading brands across the world, so visit us online to order your snow gear Australia wide!
連絡先
426 Oxford Street , 2022, Bondi Junction, オーストラリア
- (02) 93875994
- darren@stmonline.com.au
- www.stmonline.com.au
4.7
優良
540件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exactly as described and shown
Exactly as described and shown. Arrived quickly and in excellent condition. Thank you.
2024年8月29日
Everything came on time.
2024年7月26日
good prices / quick delivery
2024年6月26日
Great service
Wasn't sure what skis I wanted and STM spoke with me for some time about pro and cons of certain brands. Eventually settled on some and the skis arrived on their suggested date.
2024年6月24日
Very happy with the product and service
2024年6月26日
Great product and competitive pricing
Great product and competitive pricing, and quick delivery.
2024年6月26日
Great customer service
They didn’t have the stock in store after ordering online but organised with the supplier to have it shipped straight from them and delivered quickly. Great customer service
2024年5月25日
Not impressed…
Often out of stock stuff appears in website on Stock. They take Little while to post orders. Just overall. Not the best customer service.
2024年5月29日
STM Snow Surf Skate からの回答
Hi Pablo
Yes you are correct. Of late we have been a little slack in this area. Unfortunately we had a corrupted database and the sync between our website and our physical store went wrong and resulted in some stock errors. When this happens the website sometimes shows stock as available when in fact it is not. Very frustrating and inconvenient for both customer and us. So apologies.
Regards
Darren
Really impressed with their customer…
Really impressed with their customer service. I ordered online and product was oversold - they offered me a deal on a similar item and it was gratefully received. Please consider using STM as I’m sure they will look after you. Thanks STM team. Craig
2024年5月3日
自発的なレビュー
I love your work guys your stock is…
I love your work guys your stock is great and delivery is quick
2024年4月27日
How hard is it to pack a skateboard!
The deck I ordered has shown up with scratches all over the kicks and edge of the board. The trucks are single coated with a spray can I can tell because I can't even check the tighness of the bolts without all the paint falling off revealing the poor workmanship. Would highly recommend staying away from this company if these are the quality of products being sent out.
I won't be back
2024年4月26日
STM Snow Surf Skate からの回答
Hi Cesira if you could provide some images of the complete skateboard so I can check what you are referring to and the extent of the scratches. As far as we are concerned the skateboard was brand new and packed in bubble wrap prior to delivery. I can only assume if there were some scratches this maybe why the complete was 30% off. In terms of the trucks this is what is provided by Globe themselves - we have no input on the type or quality of trucks provided on complete skateboards. They are Tensor Maglight trucks which are regarded as one of the leading truck brands and retail individually for $85. These are powder coated and we have had no issues from the 1000's of completes or trucks we have sold. If you were unhappy with the skateboard you always had the option to return and if it arrived with scratches we would cover the freight cost back. This is still an option if it has not been ridden.
Regards
Darren
I can highly recommend STM Snow Surf…
I can highly recommend STM Snow Surf Skate. The purchase of a youth wetsuit was seamless and at a great price. The wetsuit was posted and arrived promptly, and it was in excellent condition. I can highly recommend this seller to any prospective purchaser.
2024年4月26日
Very prompt service at a good price
Very prompt service at a good price. It was a large item and it arrived within 3 days.
2024年3月30日
Good price fast shipping
2024年3月26日
Great customer service
I recently purchased a Volkl bag from these guys. I emailed a couple of times to ask questions and asked for some more photos. The replies were super fast and photos came through immediately. I was away on holidays and asked them if they could hold the bag until I was back which was also not a problem. Great customer service from Diego
2024年3月22日
自発的なレビュー
Prompt service and competitive pricing
Prompt packaging and delivery. Competitive pricing and free shipping.
2024年2月23日
No response yet..
I don't have the item I ordered or paid for yet so a bit hard to respond haven't heard another since I placed my order!!!
2024年2月23日
STM Snow Surf Skate からの回答
Hi Sue
Sorry for the inconvenience. Can you provide your order# so I can have a look into the delay.
Regards
Darren
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