As always the overal outcome of my visit. The possibility to be part and follow the service that mighty be done on the car provids an oppportunity to prioritze the most important interventions, while... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I do not want to have the same issues all the time. It is so inconvenient for me and the car is so expensive but continue to have issues
I have been buying cars for nearly forty years, and this has been the best experience we have ever had. Simon helped us all the way, showing great knowledge and professionalism throughout the whole e... もっと見る
企業が回答しました
Excellent work on my car; very warm welcome as soon as I entered the service department and a personal assistant just for me and my car for the day. Audi Oldham is a place where you know excellent tec... もっと見る
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Chadderton Way, OL1 2RL, Oldham, England, 英国
- 01617 682 696
4.0
ほぼ満足
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought 2 Audi’s this month from Edgar…
Bought 2 Audi’s this month from Edgar at Oldham Audi. The experience and service was superb from start to finish. Edgar has a great personality, very attentive and made the whole experience very special for us.
Many thanks Edgar.
Mike &Sue
2026年1月31日
自発的なレビュー
Stratstone - Audi Oldham からの回答
Hi Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Edgar at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great sales team and service team
Great sales team and service team
Happy to help and very trusted staff
2026年1月12日
Stratstone - Audi Oldham からの回答
Hello Shelley,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The service was carried out as planned…
The service was carried out as planned and in the agreed timescale. The dealership staff were pleasant and helpful.
2026年1月13日
Stratstone - Audi Oldham からの回答
Hello Steve,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Oldham Audi Customer Services
Looked after from start to finish
2026年1月7日
Stratstone - Audi Oldham からの回答
Hello Jonathan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Oldham Audi Customer Services
Stratstone - Audi Oldham からの回答
Hello Umar,
We appreciate you leaving us a review - thank you!
Have a nice day!
Oldham Audi Customer Services
Helpful, friendly and efficient
Helpful, friendly staff. efficient at diagnosing the issue and accommodating to get the problem fixed with the minimum inconvenience to myself.
2025年11月20日
Stratstone - Audi Oldham からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
AVOID THEM
Worst customer service!! They don't care about you once you got the car!! Service department is a joke!!
2025年11月15日
Stratstone - Audi Oldham からの回答
Hello,
Thanks for sharing your feedback on your experience with Stratstone Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Exceptional Service at Stratstone Audi Oldham
I recently brought my Audi Q8 in for an oil service and a minor exterior light fix. Both separate experiences were absolutely frictionless, and the level of customer service I received from Amanda Biggins was truly exemplary. Amanda is a fantastic asset to the Stratstone team. Huge kudos for making both visits such an incredible experience! Thankyou.
2025年12月5日
自発的なレビュー
Stratstone - Audi Oldham からの回答
Hi Walker,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Amanda at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Audi Oldham からの回答
Hi Andy,
Thanks for sharing your feedback on your experience with Oldham Audi. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Audi Q4
We would like to thank Simon Smith for helping us purchase our first Audi car. everything went smooth, He explained everything,nothing too much trouble for him with no selling pressure.
Regards
2025年11月18日
自発的なレビュー
Stratstone - Audi Oldham からの回答
Hello Trevillion,
Many thanks for your review.
Simon Smith works hard to make sure their customers are well looked after. Simon Smith will be very pleased to hear that they managed to help you with your purchase.
We hope to see you soon!
Oldham Audi Customer Services
Great service
Great service. Booked in for oil change completed in great time. No problems
2025年10月29日
Stratstone - Audi Oldham からの回答
Hello, Fiona.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Oldham Audi Customer Services
Stratstone - Audi Oldham からの回答
Hi,
We're happy to hear that our team was helpful, informative, and knowledgeable.
Customer Services
Excellent friendly service from Sania
Excellent friendly service from Sania, a pleasure to deal with.
2025年10月6日
Stratstone - Audi Oldham からの回答
Hi Nigel,
We're so glad to hear you received excellent and friendly service from Sania.
Customer Services
Happy to sell you a car..not so happy…
Happy to sell you a car..not so helpful when it breaks down (for the 3rd time in 3 years on a brand new car!). I bought an all electric Audi Q4. My advice DONT MAKE MY MISTAKE.. Audi cannot make reliable electric cars yet!
the latest issue was a switch that prevented the car from charging. this happened 8 weeks after warranty had finished on a 3 year term. As a result strathstones could not offer a courtesy car, or recovery or any help meaning I was without transport for a week while they replaced the broken part. Shocking approach especially so close to the warranty period and due to a mechanical fault on the car that has done less than 23k miles!
2025年9月1日
Stratstone - Audi Oldham からの回答
Hi
We appreciate you taking the time to share your feedback.
We understand your frustration with the service you received.
We strive to provide accurate and transparent information to our customers.
We will review your experience and use it to improve our service in the future.
Customer Services
Crap service at Oldham Audi
Unbelievably bad. Lost my vehicle for eight days. Told complete lies repeatedly.
2025年7月10日
Stratstone - Audi Oldham からの回答
Hi Les,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Zero communication
I have dealt with this dealership (Oldham Audi) since the 1st day it opened and up until the last 18 months or so the service department has always been proactive and offered good communication. Something has drastically changed - if I could have given a 0 star review I would have. The only redeeming feature and saving grace is Rowan, the only service personnel I would trust. I called them last Monday and asked for Rowan but was told he was on holiday (he had been dealing with the ongoing issues of the car). The receptionist said she would get someone to call me - nothing! I called back again on Weds, they put me through to one of the service agents, phone rang and rang - nothing again! I then rang the service call centre, told them of my problems and they said they would email and ensure someone called me back - nothing!!!!!! What is the problem with this dept? I will be glad when this car has gone back and I can deal with another brand and dealership.
2025年7月28日
自発的なレビュー
Stratstone - Audi Oldham からの回答
Hello,
We appreciate you sharing your long-term experience with Oldham Audi.
We regret to hear about the change in our service department and the communication issues you faced.
We'll investigate these concerns internally to improve our service.
We appreciate your highlighting Rowan's positive contributions.
Customer Services
Stratstone - Audi Oldham からの回答
Hello Barry,
Thank you for the five stars.
Customer Services
very good customer service
very good customer service and I always appreciate being kept up to date with progress.
2025年6月27日
Stratstone - Audi Oldham からの回答
Hi Karen,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
It was very efficient and speedy service
2025年6月19日
Stratstone - Audi Oldham からの回答
Hi Philip,
We appreciate you taking the time to leave us this great review, and we are so happy you were satisfied with our service.
Customer Services
Stratstone - Audi Oldham からの回答
Hi Andrew,
We appreciate your positive feedback and are so glad our team was helpful to you!
Customer Services
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