I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る
企業が回答しました
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る
企業が回答しました
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
- 01246 208681
3.5
まあまあ
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
End of warrenty check and service.
End of warrenty check done,both
back doors sticking, l pointed this out before service and a new gas strut is ordered under
warrenty for the left hand door.
But the right hand door still sticks as well.
2022年1月19日
Stratstone - BMW Chesterfield からの回答
Hello Eric,
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
Welcomed by warm and friendly…
Welcomed by warm and friendly receptionist, booked vehicle in for MOT, and in reception area for return of car. Generally good service
2022年1月11日
Stratstone - BMW Chesterfield からの回答
Hi Patricia,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Exceptional service from inception…
Exceptional service from inception through to collection
2022年1月9日
Stratstone - BMW Chesterfield からの回答
Hi Lauren,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi James,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Martin was so helpful and polite
Martin was so helpful and polite. Brilliant service from start to finish. Extremely satisfied with our BMW purchase from Chesterfield. Would highly recommend.
Thanks again!
2022年1月3日
Stratstone - BMW Chesterfield からの回答
Hello Emma,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Paul,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Highly recommend
Highly recommend, very straightforward, not pressured or pushy and really happy with the vehicle Thank you
2022年1月1日
Stratstone - BMW Chesterfield からの回答
Hi Tracy,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
You can’t beat stratestone chesterfield…
You can’t beat stratestone chesterfield for there service, they are the best.
2021年12月31日
Stratstone - BMW Chesterfield からの回答
Hi Mark,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
An excellent experience with Stratstone…
An excellent experience with Stratstone Chesterfield and would be very happy to deal with them again. Friendly and professional sums up the service provided
2021年12月29日
Stratstone - BMW Chesterfield からの回答
Hi David,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Faultless service received from BMW and…
Faultless service received from BMW and in particular Reece. Easy process, no pressure to purchase, easy 5 stars.
2021年12月16日
Stratstone - BMW Chesterfield からの回答
Hello Lauren,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Excellent service
Excellent service, great team, will be a customer of theirs for many years to come. Effortless purchase and fantastic handover.
2021年12月15日
Stratstone - BMW Chesterfield からの回答
Hi Mr Hughes,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Pam,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
First class service from everyone…
First class service from everyone involved at the Chesterfield branch
2021年12月11日
Stratstone - BMW Chesterfield からの回答
Hi Chris,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Nina,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
My car was booked in to be collected…
My car was booked in to be collected from my home at 8.30 , the weather was quite bad on the morning, so expected them to arrive bit later, got to 10.00am no one arrived , decided to call them o ly to be told they had cancelled due to the weather. No one had informed me of this , yet they made the decision not to collect at 8.00am . To be contacted and kept informed would have been nice . Had to re-book my service which has now been done . Will probably go elsewhere next time .
2021年12月8日
Stratstone - BMW Chesterfield からの回答
Hi Teresa,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.
Thank you,
Customer Services
Friendly helpful service
Friendly helpful service. Happy to drive from Sheffield to Chesterfield to avoid being fleeced!
2021年12月7日
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Very helpful and quick service.
2021年12月4日
Stratstone - BMW Chesterfield からの回答
Hi Michael,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Rear right indicator failed
Rear right indicator failed. Very dangerous situation. Stratstone’s appreciated the situation and arranged a “next day” appointment to correct the problem.
2021年12月3日
Stratstone - BMW Chesterfield からの回答
Hi Ronald,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Raj was absolutely amazing helped me…
Raj was absolutely amazing helped me find the right the car
2021年12月2日
Stratstone - BMW Chesterfield からの回答
Hi Erol,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Very good service
2021年12月2日
Stratstone - BMW Chesterfield からの回答
Hi Harold,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。