I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る
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Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る
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We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
- 01246 208681
3.5
まあまあ
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brought my mini in for a health check
Brought my mini in for a health check. Was completed within the time frame I was given and was even washed for me
Great service.
2022年2月18日
Stratstone - BMW Chesterfield からの回答
Hi Lynne,
At the BMW branch in Chesterfield we sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
Excellent customer service.
Excellent customer service.
Purchase was made as easy as possible by sales team - great handover of new vehicle.
A+++
2022年2月16日
Stratstone - BMW Chesterfield からの回答
Hi Mr B,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Stratstone - BMW Chesterfield からの回答
Hello Jenny,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Excellent Service
Rang Stratstone to resolve an issue with my car and the service dept acted quickly to get me a same day slot with courtesy car, work was completed to a great standard and the communication (Louise) through the process could not be faulted, will definately be using these as my default service provider going forward.
2022年2月10日
Stratstone - BMW Chesterfield からの回答
Hi Dan,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Stratstone - BMW Chesterfield からの回答
Hello Christopher,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Stratstone - BMW Chesterfield からの回答
Hello,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Paul,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Second BMW purchase
This is my second purchase from Stratstone BMW in Chesterfield, and on both occasions they have been excellent. Its sure a pleasure to receive such great customer service, and you always feel nothing is too much for them.
2022年2月3日
Stratstone - BMW Chesterfield からの回答
Hi David,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Stratstone Chesterfield performed…
Stratstone Chesterfield performed beyond expectation. Very informative and supportive team, enabling the delivery of my new car to be ‘hassle free’. Highly recommend.
2022年2月2日
Stratstone - BMW Chesterfield からの回答
Hi Matthew,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Had a brilliant experience purchasing a…
Had a brilliant experience purchasing a car from Stratstone Chesterfield, mostly all done online/virtually, Dean Nicholson the sales specialist couldn’t do enough answering all my questions and sending over unlimited videos on request, such a credit to his profession.
Even though this wasn’t my local BMW retailer I will be coming back in the future, would definitely recommend Stratstone Chesterfield to everyone.
2022年2月2日
Stratstone - BMW Chesterfield からの回答
Hello Miles,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
New Car purchase
From the first email to the dealership to the minute I left the showroom in my new car everything went very well. My enquiries were answered promptly and negotiation of the sale was painless. Dean who dealt we with me was professional and great to deal with. He explained everything clearly and made sure that everything was to my satisfaction. First class service from Stratstone Chesterfield! Will recommend to anyone who is looking for a new car.
2022年2月1日
Stratstone - BMW Chesterfield からの回答
Hi Simon,
Thanks for the review.
I am very pleased to hear that Dean provided you with a 5* experience!
I will ensure your feedback is passed onto Dean and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hello,
Thank you for the review!
Your positive rating means a lot to us here at our BMW branch in Chesterfield.
Customer Services
Excellent customer service every time
2022年1月29日
Stratstone - BMW Chesterfield からの回答
Hi Mr Jefferies,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Highly recommend very helpful and…
Highly recommend very helpful and polite very good service
2022年1月27日
Stratstone - BMW Chesterfield からの回答
Hi John,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Very friendly & prompt service
2022年1月25日
Stratstone - BMW Chesterfield からの回答
Hi Akhil,
It is wonderful to receive such a positive review!
All the best!
Customer Services
With the Covid virus did not want to…
With the Covid virus did not want to spend time wandering around showrooms saw the car I liked online contacted the garage and they did everything I asked sending me pictures of the car and videos so I could see the condition and everything about the car I needed to was very happy with my purchase and the way Stratstone BMW Chesterfield dealt with me
2022年1月24日
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Martin was very helpful and attentive…
Martin was very helpful and attentive to my requirements, whole process was relatively seamless..
2022年1月23日
Stratstone - BMW Chesterfield からの回答
Hi Howard,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Excellent service
2022年1月21日
Stratstone - BMW Chesterfield からの回答
Hi Dr Pickworth,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Mr Paine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
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