I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... もっと見る
企業が回答しました
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... もっと見る
企業が回答しました
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, 英国
- 01246 208681
3.5
まあまあ
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality service by helpful staff
2022年10月10日
Stratstone - BMW Chesterfield からの回答
Hi David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
See comments already outlined.
See comments already outlined.
I now await response to my request for an estimate for the work you identified as being necessary during the diagnostic report you provided
2022年9月29日
Stratstone - BMW Chesterfield からの回答
Hi Mr Heathcote,
We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Terence,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Great Service
Easy to book in, friendly, informative, efficient. Everything you want from a Main Dealer. Love the little video they send of your vehicle checks. That way, you don't feel taken advantage of on e.g. amount of tread on your tyres, state of your brakes etc. A very professional service with a personal touch.
2022年9月29日
Stratstone - BMW Chesterfield からの回答
Hello Amanda,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Well done to Stratstone chesterfield…
Well done to Stratstone chesterfield for the work done on my car. Service manager kept me updated throughout with the progress on the car.
2022年9月28日
Stratstone - BMW Chesterfield からの回答
Hi Iain,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
The appointment was booked efficiently…
The appointment was booked efficiently for a vehicle recall.
2022年9月22日
Stratstone - BMW Chesterfield からの回答
Hi Sarah,
Many thanks for taking the time to provide us with this
review.
We love to see such great feedback!
Customer Services
Excellent Service from start to finish
2022年9月12日
Stratstone - BMW Chesterfield からの回答
Hi Jon,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Susan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Brilliant service refreshments while I…
Brilliant service refreshments while I waited which were free. Can't fault them at all. Would recommend them and go back again. Wasn't too expensive neither. Thank you very much. Stratson's BMW mini .
2022年9月8日
Stratstone - BMW Chesterfield からの回答
Hello Kevin,
Thank you for taking the time to post about your recent experience.
I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.
Take care,
Customer Services
Repair to m4 leather seat
Needed a repair to my m4 leather drivers side car seat. Car only done 4980 miles. The repair is fantastic. Cannot tell a repair has been done. Customer service was brilliant and I will be recommending Stratstone BMW Chesterfield to all of my freinds associates and family. BMW warranty services need a mention as they approved the repair no questions asked.
2022年9月1日
Stratstone - BMW Chesterfield からの回答
Hello Shayne,
Thank you very much for your 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Zoe on the service desk is excellent…
Zoe on the service desk is excellent and always so helpful. She is a credit to the company, and i will always recommend her and stratstone BMW to others.
2022年8月27日
Stratstone - BMW Chesterfield からの回答
Hi Andy,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Excellent service as always
Excellent service as always. Efficient, courteous, friendly and trustworthy. (Car was in for Major Service).
2022年8月26日
Stratstone - BMW Chesterfield からの回答
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Very good.Always efficient sevice.
2022年8月25日
Stratstone - BMW Chesterfield からの回答
Hi Michael,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Very helpful and friendly staff.
2022年8月11日
Stratstone - BMW Chesterfield からの回答
Hi Alan,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Excellent customer service from all at…
Excellent customer service from all at Stratstone BMW Chesterfield
2022年8月3日
Stratstone - BMW Chesterfield からの回答
Hi,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Good communication and the staff are…
Good communication and the staff are all friendly and helpful. Price was fine for BMW dealer (never going to be the cheapest).
2022年8月1日
Stratstone - BMW Chesterfield からの回答
Hi Rob,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hello Miss Long,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great weekend,
Customer Services
Brilliant service
Brilliant service. Delighted with BMW covering the cost of repairs to my car.
2022年7月25日
Stratstone - BMW Chesterfield からの回答
Hi Gary,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Stratstone - BMW Chesterfield からの回答
Hi Gracie,
Thank you for your positive review.
Have a great day!
Customer Services
I purchased a used 5 series BMW from…
I purchased a used 5 series BMW from this company and I am so pleased I did. I chose the car and how I wanted to pay for it and what add ons I wanted NOT what the salesman wanted me to have. Kept up to date with preparation etc. Having had car a few months noticed a mark on door only visible in certain light and angle. Car was booked in by Nicola at body shop. My loan car was amazing and so was the service and repair. Stratstone might be slightly more expensive but the service and care from all departments makes it well worth while. 10 out of10.
2022年7月14日
自発的なレビュー
Stratstone - BMW Chesterfield からの回答
Hi Michael,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
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