We have just purchased a car for our grandson from Martin, and if, like us, you value exceptional customer service, this is definitely the place to buy your next vehicle. Martin made the whole... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My second purchase from BMW Stratstone, Doncaster. I have nothing but praise for the way the whole transaction was handled. Hamid, our sales contact, was an absolute gentleman to deal with. And it was... もっと見る
企業が回答しました
My air conditioning stopped working. First they couldn’t diagnose it but on a second look they changed the compressor which was at fault and it’s back to normal. Was given a nice X7 as interim replace... もっと見る
企業が回答しました
Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Wheatley Hall Rd, DN2 4SR, Doncaster, 英国
- 01302 976690
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent and professional
The staff dealing with my car, were excellent. From start to finish everything was handled with complete professionalism from entering and leaving the premises.

Stratstone - BMW Doncaster からの回答
Fantastic Experience
I recently bought a a second hand car from Stratstone BMW in Doncaster, the car was in immaculate condition for the age of the vehicle, the handover and customer service I received was second to none
I look forward to buying my next car from Stratstone

Stratstone - BMW Doncaster からの回答
Great service
Great service, Derwyn and Luke dealt with me with great patience, I'm very slow when buying a car this took nearly four hours , they were very good to get me to the deal I
happy with. They had car recleaned after delivery as it wasn't up to normal standard but I needed car , lent me a car whilst this was done. Best buying experience.

Stratstone - BMW Doncaster からの回答
Better services and better value than…
Better services and better value than others.
We are lucky we have multiple different dealers within 30 miles but I keep buying from Doncaster as they are cheaper and offer better service.

Stratstone - BMW Doncaster からの回答
This is the top class BMW dealership…
This is the top class BMW dealership in Doncaster.
Special thanks to Derwyn and all the team for a warm welcome and good service.
I really hope to see you all again in the future.
Darius

Stratstone - BMW Doncaster からの回答
Excellent service and friendly team
I always use Stratstone Doncaster since buying my previous car from them. The team there are always excellent and cannot do enough for you. Natalie dealt with me on my most recent visit and was excellent
I would highly recommend
Thank you
Richard

Stratstone - BMW Doncaster からの回答
Went for a recall
Went for a recall, stayed for the reception staff, it was a pleasure, Jem thanks for the coffee

Stratstone - BMW Doncaster からの回答
A dealership that listens.
Had a great experience dealing with Stratstone BMW Doncaster, initially looked at a couple of used vehicles that we liked, gave feedback of what car we would really like, they listened and found us a brand new car to the exact specifications we asked for, can’t ask for more than that

Stratstone - BMW Doncaster からの回答
Excellent service
Excellent service, the reception team were very helpful and friendly special thanks to the service dept team who made everything from start to finish a organised professional experience.

Stratstone - BMW Doncaster からの回答
Excellent service
Excellent service. The online booking made everything such a breeze!

Stratstone - BMW Doncaster からの回答
Satisfied customer
A Stratstone BMW customer for the past 8 years - X1 then current X3. All servicing at Stratstone Doncaster - generally very happy with the service and support team. The condition reporting is good and the wear data provides useful guide to when things need doing. Good to see initiatives such as original parts discounts for older vehicles, All in all value for money for safe and reliable motoring.

Stratstone - BMW Doncaster からの回答
Awful communication
Awful communication. I received a notice on the app saying my front tyres needed looking at so I booked in at 9.30. I explained that I would be waiting for the car.
5 hours later I saw my car being brought back into the car park. After another 30 minutes of waiting I enquired at the service desk for an update. They then told me the tyres were ok for another couple of months.
Why not book my car in at 2 o clock if instead of 9.30 if they were going to take 5 hours just to look at it?
My previous car was an Audi and they were brilliant in comparison

Stratstone - BMW Doncaster からの回答
Exemplary says it all
My X3 is the first BMW I have ever bought. From buying the car to returning it now for a recall (now 6 months old with 2,200 on the clock) I have found the staff at Stratstone to be exemplary. Nothing has ever been an inconvenience or too much trouble. I have occasionally asked for assistance (so many bells and whistles on the M40I) but it is never a problem. Exemplary says it all.

Stratstone - BMW Doncaster からの回答
Very helpful sales representative…
Very helpful sales representative answered all my questions and help to pick most suitable car for me. Thank you so much

Stratstone - BMW Doncaster からの回答
5 star establishment
Great dealership. It's was an absolute pleasure to deal with the team in Doncaster. Everyone was very professional and helpful from the staff to the managers. I genuinely felt like they were going above and beyond to help me with my new purchase. I'm also happy with the price I received for my part exchange. I think it was fair, and they don't try to rip you off like some other dealerships around. I would highly recommend doing business with Stratsrone BMW in Doncaster if you are looking for your next car.

Stratstone - BMW Doncaster からの回答
Couldn't be happier
It was a really stress free experience. From the test drive to picking the spec and colour. I was well looked after from start to finish. The sales staff were extremely professional and helpful.

Stratstone - BMW Doncaster からの回答
Easy Purchase - poor follow up
I purchased a lovely car from BMW Stratstone Doncaster. The purchase process was great however...
I PXd a car with them had to chase (multiple times) for
1) The return of my deposit
2) Confirmation they paid the finance off on the PX
3) The new V5C - DVLA confirmed they had NOT been notified so I had to do a form (4 weeks after purchase).
1 star removed for each issue

Stratstone - BMW Doncaster からの回答
Absolutely seamless!
Overall a great service experience, 1st time at this dealership - car was spotless on pick up which was a nice touch loving the all round lower motoring costs the new 1 series offers!! - After ditching JLR for a more affordable option, all without buyer’s remorse !

Stratstone - BMW Doncaster からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







