Stratstone - Mayfair Land Rover レビュー 

82
TrustScore 5段階評価の4.5

4.3

14 Berkeley Street, W1J 8DX London, GB


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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Very good at selling you a car. Service from that moment onward was non existent. Original salesman didn't respond to follow up emails once he had his sale. Then contacted Mahmood who promised to l... もっと見る

企業が回答しました

5つ星のうち5の評価

I have dealt with Chris and Peter at Stratstone Mayfair previously so went back looking for another vehicle. Although JLR have suffered the past few weeks with the Cyber attack Chris did everything to... もっと見る

企業が回答しました

5つ星のうち5の評価

We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional. Anthony then spent ove... もっと見る

企業が回答しました

5つ星のうち5の評価

We bought our pre owned Range Rover Sport from Stratstone Mayfair without seeing it with the help of Kyle, Retail Sales Specialist and Paul Harris, Head of Sales . We were reassured that we would be... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. 自動車製造業者
  4. 自動車修理・整備店
  5. オイル交換サービス
  6. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

4.3

優良

TrustScore 5段階評価の4.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(82)

過去12か月のレビュー数: 4,363

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First class company

I had dealings with Frank, Peter and Anthony. They were all extremely courteous and helpful in going through the process of buying the car and explaining all of the controls. I would like to add that Anthony is a credit to the company.

2024年4月25日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello David,

Thank you for reviewing us!

Frank, Peter and Anthony will all really appreciate you taking the time to do this.

We hope you have a great day!
Stratstone Customer Services

5つ星のうち5の評価

Peter was fantastic

Peter was fantastic

2024年4月5日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Peter,

Peter loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Stratstone Customer Services

5つ星のうち5の評価

Excellent handover from Dennis

Excellent handover from Dennis. Great communication and delivery.
Much appreciated.

2024年3月28日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Andrew,

Dennis will appreciate you leaving this a review - thank you!

Have a nice day!
Stratstone Customer Services

5つ星のうち5の評価

Anthony delivered a car and was…

Anthony delivered a car and was absolutely great! Fantastic service and very professional and pleasant. Always send Anthony to customers.

2024年3月8日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Patrick,

Thank you very much for leaving a 5* review.

Anthony will really appreciate it!

Have a great day!
Stratstone Customer Services

5つ星のうち5の評価

Anthny

Mr Anthony was very helpful get car out. Top quality service.

2024年3月6日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi,

Thank you for giving Anthony such a great review!

It really means a lot to us.

Thanks again!
Stratstone Customer Services

5つ星のうち5の評価

Peter was fabulous

Peter was fabulous, I have a loan car and he explained everything there was to know about the vehicle

2024年2月26日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Amanda,

A big thank you for leaving a 5* review for Peter.

Have a lovely day!
Stratstone Customer Services

5つ星のうち5の評価

fantastic service from peter

fantastic service from peter, he was great as always !!! 😊

2024年2月2日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Fawzi,

Thank you for your positive review.

Peter and the rest of the team are always happy to help!

Have a great day!
Stratstone Customer Services

5つ星のうち5の評価

My name is Carlton Williams

My name is Carlton Williams. We’ve just picked up our brand-new Range Rover SV.

Can I say what an amazing car this is. I would also like to thank Chris Cooper and Peter for their professionalism in helping us have a smooth transition to this new car, they both took their time to explain all the new gadgets that we’re not used to and all the different features of this car which has made life much easier for us.

I recommend anybody buying a car from Land Rover in Mayfair to ask if it’s possible to get Chris or Peter to go over the features with them.

Thank you Land Rover of Mayfair

Carlton.

2024年1月31日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Carlton,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Chris and Peter.

We hope to be of service to you again!
Stratstone Customer Services

5つ星のうち5の評価

Great handover experience

We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional.

Anthony then spent over an hour in the car with us, showing us controls, features and setting us up with the app and answering our questions. He was very patient and sweet and made sure we were happy with everything before moving on.

There was a slight technical issue with the app but Clive fixed everything quickly and efficiently.

Overall we left feeling like valued customers and had a very positive experience. Great staff, great service.

2024年1月26日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Mahmood.

We look forward to welcoming you back.
Stratstone Customer Services

5つ星のうち5の評価

Peter Singh

Peter Singh is thorough, patient and calm. To get this level of care, service and professionalism is very rare thanks Pete for your help.
Thank you for which I have no words 10/10 service. Always available when needed and explains in detail and resolve situations.
Pete has been helpful throughout - thanks again for everything really appreciated it

2024年1月4日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello,

Thank you so much for your kind words!

We are so happy to hear that Peter was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Stratstone Customer Services

5つ星のうち4の評価

Follow-up review and warning about over-keen insurers

I've already written a review at the time of the sale to me of my car. Stratstone were very good, and Peter Singh (who delivered thee car to me), continued to be on call at almost all times of day and night while we tried to unravel why the car wouldn't move. We finally discovered it was because of the immobiliser insisted upon by my insurers Chubb, in spite of the perfectly good immobiliser in the Landrover provided by Metatrak. I finally persuaded the suppliers of the unwanted immobiliser, Global Telemetrics, to disable it, though I still have to pay for their tracking system. It wasn't within Peter's remit to help on this confusing matter which was all down to the rogue immobiliser, but he was by my side throughout and guided me expertly to get to the bottom of this nuisance of a problem. I couldn't commend him highly enough

2023年12月8日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello Nick,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Peter.

Enjoy your day!
Stratstone Customer Services

5つ星のうち5の評価

Terrific Stratstone Mayfair experience

Delivery man Anthony was very thorough when delivering the vehicle and going through the functionality and Chris was super helpful, as always.

2023年11月30日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Mark,

Thank you for reviewing us!

Anthony and Chris will really appreciate you taking the time to do this.

We hope you have a great day!
Stratstone Customer Services

5つ星のうち5の評価

Purchased a vehicle from Suki

Purchased a vehicle from Suki, was delivered by Anthony Tony, absolutely over the moon with the service from start to finish, both extremely professional and a pleasure to deal with. Really appreciated

2023年11月29日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Suki and Anthony.

Have a lovely day!
Stratstone Customer Services

5つ星のうち5の評価

Anthony did a good job introducing me a…

Anthony did a good job introducing me a range rover today and very polite. Regards
Chloe

2023年11月23日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Lee,

Thank you very much for leaving a 5* review.

Anthony will really appreciate it!

Have a great day!
Stratstone Customer Services

5つ星のうち5の評価

Anthony …

Anthony gave ann excellent introduction to our car. Great sense of humour too!

2023年11月4日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Sapna,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Anthony.

We look forward to welcoming you back,
Stratstone Customer Services

5つ星のうち5の評価

Bought a vehicle from Chris and Anthony…

Bought a vehicle from Chris and Anthony brought it to me. The experience and handover were excellent

2023年10月31日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hello Ed,

Thank you very much for your 5* review!

We value your feedback and take pride in providing the best possible customer service. We will ensure that your kind feedback is shared with Chris and Anthony.

Thanks again!
Stratstone Customer Services

5つ星のうち5の評価

Peter was excellent

Peter was excellent
Very helpful

2023年10月20日
自発的なレビュー
Stratstone - Mayfair Land Rover ロゴ

Stratstone - Mayfair Land Rover からの回答

Hi Iain,

Thank you very much for leaving a 5* review.

Peter will really appreciate it!

Have a great day!
Stratstone Customer Services

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