Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently had my car serviced at Porsche Colchester, and I want to start by praising Joe, the engineer who handled my car. He was extremely helpful, professional, and a pleasure to deal with thro... もっと見る
企業が回答しました
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... もっと見る
企業が回答しました
The whole experience was very positive. The staff were friendly, welcoming and professional, and communication was clear throughout. Everything was dealt with efficiently, and I felt well looked after... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Auto Way, Ipswich Road, CO49HA, Colchester, 英国
- 01206 598 209
4.5
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Stratstone - Porsche Centre Colchester からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Communication was great along with…
Communication was great along with collection and delivery service. Staff were excellent
2026年7月10日
Stratstone - Porsche Centre Colchester からの回答
Hello Julian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Excellent service
Excellent service, no hassle and always a pleasure. I won’t go anywhere else.
2026年7月1日
Stratstone - Porsche Centre Colchester からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Adrian,
A big thank you for leaving us a 5* review!
Have a lovely day!
Porsche Centre Colchester Customer Services
Excellent Customer Service
Every member of staff I spoke to was courteous and efficient at handling any queries. The service was overall excellent.
2026年6月25日
Stratstone - Porsche Centre Colchester からの回答
Hello Ngozi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Nothing Surprises Me About Porsche Colchester
It was agreed that the car would be collected on Thursday and returned Friday and yet surprise surprise I receive an email on the Friday saying it cannot be sent back until Monday. As I never received the walkthrough video of the car until Monday I assume that they had not even looked at it until then so collecting it on the Thursday was a complete waste of time. Then on the Monday I am advised I can have the car back once I have paid but they cannot wash or valet the car as everyone associated with this role was not available or sick. I am now having the car supposedly returned this Thursday a whole week later as I advised I did not need it until then so let's see what happens
2026年7月1日
Stratstone - Porsche Centre Colchester からの回答
Hi Mark,
Thanks for sharing your feedback on your experience with Porsche Centre Colchester. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Colchester Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Marcus,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good customer service.
Good customer service.
Heather and Service Team really looked after me.
Thank you.
2026年5月11日
Stratstone - Porsche Centre Colchester からの回答
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Heather at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent level of service.
2026年6月18日
Stratstone - Porsche Centre Colchester からの回答
Hello Jackie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I needed to set up the tracker on my…
I needed to set up the tracker on my car but hadn’t used the my Porsche app for sometime so was having difficulty.I spoke to Ian Burrows who was extremely patient with me and most helpful.We cancelled the tracker on my current car and he set up the new one for me.Not being too tech savvy it was a great help to have such efficient assistance
2026年6月11日
自発的なレビュー
Stratstone - Porsche Centre Colchester からの回答
Hi Eddy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ian at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Extended my manufacture warranty
Extended my manufacture warranty. Process was quick and easy. Service team especially Isabella were excellent.
2026年6月17日
Stratstone - Porsche Centre Colchester からの回答
Hi Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Isabella at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very professional.
Very professional.
Kevin went out of his way to re-schedule visits and courtesy car when a second car broke down during service of a first one. All arranged within minutes. I will keep going back here.
2026年6月15日
Stratstone - Porsche Centre Colchester からの回答
Hello Tom,
Kevin will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic communication and customer…
Fantastic communication and customer service from the team, particularly Heather and Kevin.
2026年6月10日
Stratstone - Porsche Centre Colchester からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
The Team at Porsche Colchester are…
The Team at Porsche Colchester are exceptional and I wouldn’t be happy sending my car anywhere else.
2026年1月6日
Stratstone - Porsche Centre Colchester からの回答
Hello Toby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Graeme,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Efficient and well priced service.
Service completed efficiently and looked after well whilst having to wait whilst it was done. Well priced thanks to long standing loyalty earned by consistently high standards.
2026年5月27日
Stratstone - Porsche Centre Colchester からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Customer service
Treating customers as, customers. The staff are genuinely nice people. That matters a lot to us. But I suppose that goes hand in hand with quality of the Porsche brand
2026年5月15日
Stratstone - Porsche Centre Colchester からの回答
Hello Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
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