Excellent service from start to finish at the Colchester Porsche car dealers. Our salesman, James Waller was professional at all times. He went out of his way to ensure that we received the best exper... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from start to finish at the Colchester Porsche car dealers. The staff are friendly and professional at all times. The staff go out of their way to ensure that you receive the best ex... もっと見る
MoT for my car, first visit following purchase of 4 year old Porsche with Porsche dealer warranty (not purchased here). Had been noticing a "rattling" sound from engine, asked if someone would just l... もっと見る
Had a totally amazing customer experience! Joe Mitchell was my service advisor and looked after me very well. My car was booked in to investigate a fault light / warning message… At the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Auto Way, Ipswich Road, CO49HA, Colchester, 英国
- 01206 598 209
4.5
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff much more proactive than…
Staff much more proactive than previously experienced . Very courteous , polite , helpful .
2026年1月8日
Stratstone - Porsche Centre Colchester からの回答
Hello Karen,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Stratstone Brand Customer Services
Always fab service and pricing is fine
Always fab service and pricing is fine. Shame no loan cars for service work.
2026年1月8日
Stratstone - Porsche Centre Colchester からの回答
Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts. We value every opportunity to improve.
Stratstone Brand Customer Services
Exceptional customer service
Heather and Mikayla looked after me from start to finish and went above and beyond to help me feel as special as the car I’m driving. Well done
2026年1月12日
Stratstone - Porsche Centre Colchester からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the dealership.
Have a lovely day!
Stratstone Brand Customer Services
would recommend this dealership
would recommend this dealership , Very organized and helpful.
2026年1月14日
Stratstone - Porsche Centre Colchester からの回答
Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Exemplary experience at Colchester…
Exemplary experience at Colchester Porsche and dealing with Joe & Dan. Despite being the proud owner of an older Porsche I was shown the same care and attention given to the lucky owners of much newer, expensive models.
Already planning my next visit for the team here to look after my pride and joy!
2025年12月23日
Stratstone - Porsche Centre Colchester からの回答
Hello, Rob
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Excellent
Attentive staff, great customer service. The facilities offered were great, such as coffee, snacks, lunch and transport into town. I felt very well looked after
2025年12月15日
Stratstone - Porsche Centre Colchester からの回答
Hello Jazmine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fast resolution of potential problem
Quick resolution of potential amber signified problem,additional recall and warranty issue resolved in time for long journey.
2025年12月8日
Stratstone - Porsche Centre Colchester からの回答
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent service
Courteous and helpful staff and professional service.
Lunch was provided whilst I waited which enabled me to work whilst waiting.
2025年12月17日
Stratstone - Porsche Centre Colchester からの回答
Hello Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Great communications
Jo kept us posted throughout. Spare parts had to be ordered and fitted between service and MOT. Very good workmanship on the car too.
2025年12月11日
Stratstone - Porsche Centre Colchester からの回答
Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Porsche Centre Colchester Customer Services
Great service, Joe
Joe provided a very smooth and streamlined experience. He handled my car trough a mandatory recall and trough the process he made me feel like I was one of their regular customers which is great to see. Thank you.
2025年12月3日
Stratstone - Porsche Centre Colchester からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Colchester Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello Michael,
Thank you for taking the time to rate the experience you have had with Porsche Centre Colchester. Please accept our sincere apologies if our service did not meet your needs, and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Customer Services
Great service from Porsche Colchester
Great service from Porsche Colchester, from taking my booking and keeping me updated, both Josie and Michaela were excellent. Not our nearest Porsche Dealer, but worth the extra journey.
2025年11月12日
自発的なレビュー
Stratstone - Porsche Centre Colchester からの回答
Hello, Laura
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Colchester Customer Services
Excellent communications prior to…
Excellent communications prior to attending my appointment, very welcoming staff and great facilities which allowed me to work from the showroom whilst my car was being worked on. Joe dealt with me personally and made sure i had everything I needed on my visit, he even allowed me to use a private office to work from and offered breakfast!
Totally 10/10 for Porsche Colchester.
2025年11月6日
Stratstone - Porsche Centre Colchester からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Colchester Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Antony,
We are so happy to hear that you found our service efficient and our staff helpful, and that you appreciated the courtesy car.
Customer Services
Great Dealership
The experience with Porsche Colchester is always second to none - staff couldn't be more helpful. Shame I can't say the same about my car - but my awkward and lengthy repair was dealt with kindly and professionally, with staff going the extra mile to help where they could do.
2025年10月10日
Stratstone - Porsche Centre Colchester からの回答
Hello Andy,
We appreciate your positive feedback regarding our team's dedication.
We are glad that our staff provided helpful and professional service during your car's repair, and we thank you for acknowledging their efforts.
Customer Services
First Class Service
Great communication, accommodated my work schedule and timings, polite, great coffee. Porsche for the win. 🏆
2025年10月27日
Stratstone - Porsche Centre Colchester からの回答
Hi,
We're happy to hear that you had a great experience!
We appreciate your positive feedback regarding our communication, flexibility, and service.
Thank you!
Customer Services
If I could leave 0 stars I would
If I could leave 0 stars I would. My car was recalled I didn’t want to have to take car in but obviously had to. Left my pride and joy in immaculate condition. It’s pristine. The health check they did when took in proved that. They had it for 4 days. Imagine my disbelief when got home to see they had damaged wheel. Passenger side didn’t see when picked up there was no hand over. They completely kerbed it over half the wheel rim damaged - one of their staff, in driving it back and forward from sales centre to workshop and test driving it after did recall work have damaged wheel. No one should leave a car at any garage and get it damaged. Let alone Porsche. Someone in the staff has done this. Avoid at all costs.
2025年10月18日
自発的なレビュー
Stratstone - Porsche Centre Colchester からの回答
Hi Kelly-Anne,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Barry,
We appreciate you sharing your experience with us, and we are so glad you were satisfied with our top service and friendly staff.
Customer Services
Unresolved Issues with Used Car Purchase
I continue to experience ongoing issues with this dealership. The used car sales team has failed to respond to my concerns regarding the apparent misrepresentation of the service agreement provided at the time of purchase. In addition, there was a clear misalignment with the Porsche warranty when I bought the vehicle. Overall, my experience has been one of consistent unreliability and poor communication, which is deeply disappointing given the brand’s reputation.
2025年10月10日
Stratstone - Porsche Centre Colchester からの回答
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
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