Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Efficient friendly service with coffee and biscuits/muffins provided. Ready on time and car cleaned.
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... もっと見る
企業が回答しました
Hugely expensive repairs outside of the warranty apparently. Lack of spares available meaning the car was with them for far longer than planned. Car returned with a fault that wasn't there before. The... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Auto Way, Ipswich Road, CO49HA, Colchester, 英国
- 01206 598 209
4.5
優良
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience with Porsche Colchester
I had a great experience with Porsche Colchester. They collected my car and continued to service the car and kept me informed at all times with excellent feed back and customer service.
2025年5月22日
Stratstone - Porsche Centre Colchester からの回答
Hi Debbie,
We're glad you had a great experience with your service.
We appreciate your feedback and are happy to hear that you were kept informed with excellent customer service.
Customer Services
Professional service
2025年5月21日
Stratstone - Porsche Centre Colchester からの回答
Hi Christopher,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Excellent efficient service
Very pleasant visit again. Reception staff were friendly and attentive. And the Kevin the service advisor was efficient. Knowledgeable and professional.
2025年5月20日
Stratstone - Porsche Centre Colchester からの回答
Hi Simon,
We're happy to hear that you found your visit pleasant and that our reception staff were friendly and attentive.
We appreciate your feedback regarding Kevin's efficiency, knowledge, and professionalism.
Customer Services
Offered a warm welcome and offered…
Offered a warm welcome and offered drink. Seen to quickly and did a walk and talk around the car. Pleasurable experience all round.
2025年5月14日
Stratstone - Porsche Centre Colchester からの回答
Hi Tim,
We strive to provide a welcoming and informative environment for our customers.
Thank you for taking the time to share your positive feedback.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi,
We appreciate you taking the time to share your positive experience.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Dave,
Thank you for your five stars!
We value your feedback.
Customer Services
Friendly and fast service
Friendly and fast service. Car was ready same day instead of following day. Highly recommend.
2025年5月8日
Stratstone - Porsche Centre Colchester からの回答
Hi David,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide exceptional service and are glad that we were able to meet your expectations.
Customer Services
Dissatisfied with Porsche Colchester again
Hugely expensive repairs outside of the warranty apparently. Lack of spares available meaning the car was with them for far longer than planned. Car returned with a fault that wasn't there before. The service team communication was good but ultimately did not make up for the issues encountered.
2025年4月30日
Stratstone - Porsche Centre Colchester からの回答
Hi,
We understand your frustration with the recent repair experience.
We strive to provide efficient and reliable service, and we're sorry to hear that your expectations weren't met.
We appreciate your feedback and will use it to improve our processes.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Mr Ashworth,
Thank you for your kind words!
We appreciate your feedback.
Customer Services
Had to wait an extra day to get my car…
Had to wait an extra day to get my car serviced as the loan car had a flat tire, waited around ages to even hand my car keys over. Also did a poor job of washing my car so had to re wash
2025年5月1日
Stratstone - Porsche Centre Colchester からの回答
Hi Tim,
We understand your frustration with the delays and the car wash.
We strive to provide a seamless experience for our customers, and it's disappointing to hear that we fell short of your expectations.
We appreciate your feedback and will use it to improve our service.
Customer Services
Excellent service
Efficient service from collection through to the service and then the prompt return of my car.
Well definitely be using Porsche Colchester again.
2025年4月14日
Stratstone - Porsche Centre Colchester からの回答
Hi,
It's wonderful to know that you were happy with our service from start to finish.
We look forward to welcoming you back in the future.
Customer Services
Very comfortable and accommodating experience
Clear pricing and all works completed as requested and expected.
2025年4月12日
Stratstone - Porsche Centre Colchester からの回答
Hi Paul,
We strive to provide clear pricing and complete all work to our customers' expectations.
Customer Services
New Car & Collection
Arriving at my Porsche centre is a great feeling, beautiful cars are always on show, I’m made to feel very welcome by the staff on reception, I’m always greeted with a smile and a coffee.
Both Tristian & Ian are always on hand and ready to assist me, nothing was ever a problem, I could not have wished for a better people.
I found the sales process very easy indeed, the paperwork was a simple process and handled very professionally.
The 'German' themed handover was amazing, seeing my new car properly for the first time with close friends & family, music, lights and of course bratwursts, I will never forget, all I can say is ‘dreams do come true’ thank you..
Tristian, Ian, Richard and the team at Porsche Centre Colchester - I simply cannot thank you enough for your warm hospitality, guidance, patience & faith in helping me design my amazing 992 GT3RS. From The Sonderwunsch dept in Germany to the design room in Colchester the complete experience has been fantastic. Thank you for making my dream come true!
2025年3月28日
Stratstone - Porsche Centre Colchester からの回答
Hi Lea,
It sounds like you had a truly remarkable journey from the initial welcome to the unforgettable handover. We are delighted that our team, including Tristan, Ian, and Richard, were able to provide you with the exceptional service and support you deserve.
We are particularly pleased to hear about the special handover experience, which truly brought your dream to life. It's wonderful to know that the team's dedication and attention to detail made such a lasting impression on you. We strive to create memorable moments for our customers and are proud to have played a part in making your dream a reality.
Customer Services
Top class service at Porsche Colchester
Quick, friendly and an excellent service. The whole team are caring and attentive.
2025年3月25日
Stratstone - Porsche Centre Colchester からの回答
Hi,
We strive to provide excellent service and appreciate your recognition of our efforts.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Mr & Mrs Howson,
Thank you for your positive feedback!
We're glad you found our service friendly and our estimate accurate.
Customer Services
Great & honest service all round at…
Great & honest service all round at Colchester Porsche .
I've been an owner for many years and can't fault my recent experience.
Keep up the solid work OPC Colchester
2025年3月29日
Stratstone - Porsche Centre Colchester からの回答
Hi David,
We are thrilled to hear that you had a positive experience and appreciate your continued loyalty.
We strive to provide the best possible service to all our customers and are glad to hear that we met your expectations.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Sharif,
Thank you for your kind words.
We are glad to hear you had a positive experience.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Enthusiastic salesman
The salesman, Joe, is really enthusiastic and helpful and shares my passion for the Porsche brand and it's the people that make a company good to deal with.
2025年3月13日
Stratstone - Porsche Centre Colchester からの回答
Hi Ian
It's wonderful to hear that you had a positive experience and that you felt heard and understood.
We strive to provide excellent customer service and we're glad you enjoyed your interaction with Joe.
Customer Services
Stratstone - Porsche Centre Colchester からの回答
Hi Paul,
We appreciate your kind words and are glad to hear that you had a positive experience.
Customer Services
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