Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... もっと見る
企業が回答しました
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.4
優良
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Communication from Mike and all…
Great Communication from Mike and all work done to perfection
2025年4月10日
Stratstone - Porsche Centre Stockport からの回答
Hi,
It's wonderful to hear that you had a positive experience with Mike and that the work was completed to your satisfaction.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Hugh,
We strive to provide a professional experience for all our customers.
Customer Services
Thank you Amrit
Amrit at Porsche Centre Stockport went above and beyond to help me—his professionalism, attention to detail, and friendly approach made the whole experience exceptional. A real credit to the team!
2025年4月8日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi Ryan,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Amrit provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Stratstone Porsche Stockport offers…
Stratstone Porsche Stockport offers excellent service, from honest sales advice to professional warranty work and swift MOTs. The team, especially Amrit at the Service Centre, is helpful and approachable. Cars return spotless, and courtesy cars add convenience. Reception staff are friendly, enhancing the experience. A great choice for Porsche owners!
2025年3月2日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi,
Thank you for your kind words and positive feedback!
We appreciate your feedback about Amrit and the rest of the team, and we're glad you found them to be helpful and approachable.
We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
High standard of work and…
High standard of work and professionalism was undertaken and very happy with the service provided by Service Advisor, Steve Hughes.
2025年4月4日
Stratstone - Porsche Centre Stockport からの回答
Hi Steve,
Thank you for your kind words!
We are delighted to hear that you were happy with the service provided by Steve.
Customer Services
Service
Exceptional Service, from start to finish at Porsche Stockport
New Porsche Courtesy Car provided
Steve, in the service department, kept me constantly updated
Will definately be using again
2025年4月3日
Stratstone - Porsche Centre Stockport からの回答
Hi Alan,
We are delighted to hear that you had a positive experience and that you found our service exceptional.
We appreciate your feedback and are pleased that you were satisfied with the courtesy car and Steve's communication.
We look forward to welcoming you back in the future.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Michael,
We understand your disappointment and appreciate you taking the time to share your feedback.
We strive to provide exceptional service and are sorry to hear that your experience fell short of your expectations.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Steve was great.
2025年3月21日
Stratstone - Porsche Centre Stockport からの回答
Hi Carl,
A big thank you for leaving a 5* review for Steve.
Have a lovely day!
Customer Services
Customer service level is truly exceptional
As always, the service at Porsche Centre Stockport was exceptional. A special thanks to Steve, Carrie, and Dan for making me feel truly welcomed and valued every time I visit.
I’d also like to commend the two lovely female receptionists for their warmth and friendliness.
All in all, every visit to Porsche Centre Stockport is a pleasure.
2025年3月14日
Stratstone - Porsche Centre Stockport からの回答
Hi Dally,
Thank you for your kind review. We are delighted to hear that you had a positive experience at Porsche Centre Stockport.
We appreciate your kind words about Steve, Carrie, Dan, and the receptionists.
We are glad you feel welcomed and valued every time you visit. We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
Excellent service
Excellent service. Every member of the team I met was friendly and professional. Everything happened exactly as it should.
2025年3月14日
Stratstone - Porsche Centre Stockport からの回答
Hi,
Thank you for your kind words!
We are delighted to hear you had a positive experience with our team.
We strive to provide excellent service and appreciate your feedback.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Edward,
It's wonderful to know that you were so impressed with Chloe's efficiency, we'll be sure to pass your feedback along to her.
Customer Services
Difficult to contact service department
Difficult to get hold of someone in the service department. No one was ever available so promised a call back which was typically days after the original call. When I did get an appointment, had to wait 20 minutes and complain before being seen to. Just not what I was expecting of Porsche.
2025年3月11日
Stratstone - Porsche Centre Stockport からの回答
Hi,
We understand your frustration with the service department.
We strive to provide a seamless experience for all our customers, and it's clear we fell short in this instance.
We appreciate you bringing this to our attention, and we will use your feedback to improve our service and ensure a more positive experience for future customers.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Mansoor,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Porsche Stockport - impeccable service
The staff and service offered by Stephen is great! The reception ladies to Carrie in sales this is a Porsche garage you want to visit if you want a new car! Honestly I wouldn’t go to Wilmslow or even Bolton. It’s always Stockport for me!
2025年3月6日
Stratstone - Porsche Centre Stockport からの回答
Hi Aisha,
It's wonderful to know that you were impressed by the staff, particularly Stephen, the reception team, and Carrie in sales.
We strive to provide exceptional customer service and it's rewarding to know that our efforts are appreciated.
We are thrilled that you choose to visit our Stockport location and appreciate your loyalty.
Customer Services
Great team
Great team, excellent communication, Stephen was very helpful, knowledgeable and made sure my car was ready to be driven.
2025年3月5日
Stratstone - Porsche Centre Stockport からの回答
Hi Khalid,
We appreciate your kind words and are thrilled to hear about your positive experience.
We're glad you found Stephen to be helpful and knowledgeable.
Customer Services
right from the minute you enter and are…
right from the minute you enter and are greeted by withe Danny or one of the receptionists you know you are in for an experience.Steve from service iis absolutely magic andi will be back
2025年2月26日
Stratstone - Porsche Centre Stockport からの回答
Hello Mark,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Danny.
Have a great day!
Customer Services
A very enjoyable buying experience.
2024年12月28日
Stratstone - Porsche Centre Stockport からの回答
Hi Steven,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Celia and Michael,
Thank you for your positive feedback.
We appreciate your kind words and are glad you found the process efficient and clear.
Customer Services
The staff are amazing
The staff are amazing - every single time. Cannot recommend highly enough. Thank you so much.
2025年1月14日
Stratstone - Porsche Centre Stockport からの回答
Hello Emilie,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
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