Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... もっと見る
企業が回答しました
Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
企業が回答しました
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Marsland Street 24, SK1 2AH, Stockport, England, 英国
- 0161 476 9090
4.5
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always great service
Always great service
A very nice experience!
Steve (service) was superb!
2025年6月20日
Stratstone - Porsche Centre Stockport からの回答
Hi Adrian,
We appreciate you sharing your very nice experience with Steve and are so happy to hear that our service met your needs.
Customer Services
Waited for the service department to…
Waited for the service department to call me back on numerous occasions but the call never came
2025年5月13日
Stratstone - Porsche Centre Stockport からの回答
Hi Mark,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Team are always kind
Team are always kind, courteous and more than willing to accommodate. Always appreciate Steve’s assistance.
2025年5月21日
Stratstone - Porsche Centre Stockport からの回答
Hi Gavin,
Thank you for the positive review!
I will be sure to share it with the team here at Porsche Centre Stockport.
Take care!
Customer Services
Excellent service
From the reception greeting to being looked after by Steve in service a first class service!
2025年5月21日
Stratstone - Porsche Centre Stockport からの回答
Hi Lisa,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
6 year major service
Very smooth and professional 2 day service by all the service team, loan car arranged as requested and all completed by 1030 the next day.
2025年5月21日
Stratstone - Porsche Centre Stockport からの回答
Hi John,
We're delighted to hear that you experienced smooth and professional service from our team and that your loan car was arranged as requested.
Customer Services
Fast efficient
Fast efficient, great communication between the client and the company, would highly recommend
2025年5月14日
Stratstone - Porsche Centre Stockport からの回答
Hi Mr Hughes,
We appreciate your feedback and are glad to hear you had a positive experience with our communication and service.
Customer Services
Extremely Disappointed – A Let Down from Porsche Stockport
I was genuinely excited to collect my Porsche Cayenne Platinum Edition (2022, Reg: LB22 UYD) from Porsche Stockport. After arranging a collection date and taking a full day off work, I was just about to begin my 2-hour journey when I received a call cancelling the handover. The reason? An orange peel effect on the paintwork – only noticed in the showroom, days after everything had supposedly been prepared.
What followed was even more disappointing. Rather than an apology or attempt to take ownership, I was subtly blamed for the delay – being told that wanting the car two weeks after placing my deposit somehow made the situation my fault. That’s completely unacceptable.
I chose Porsche expecting a premium experience and excellent customer service, especially after working hard to afford this car. Unfortunately, what I received fell well below expectations – and clearly, based on other reviews, I'm not alone.
This experience has completely put me off Porsche. For a brand that markets itself on quality and prestige, the customer care felt anything but. A real shame, and a massive letdown.
2025年5月9日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi,
We understand your disappointment and frustration with the experience you had collecting your Porsche Cayenne Platinum Edition. It's clear that the situation was incredibly inconvenient, and we sincerely apologise for the disruption and the way the situation was handled. We strive to provide our customers with a premium experience, and it's disheartening to hear that your expectations were not met.
We value your feedback and will use it to improve our processes and ensure that similar situations are handled with greater sensitivity and understanding. We appreciate you bringing this to our attention and hope you will consider giving us another chance to demonstrate the level of service you deserve.
Customer Services
Excellent customer service all round
Excellent customer service all round by Mike Pinkerton.
No need to move away from Porsche Stockport
2025年5月8日
Stratstone - Porsche Centre Stockport からの回答
Hi Carl,
We're delighted to hear about your positive experience with Mike.
We appreciate your kind words and will share your feedback with the team.
Customer Services
Great Service and staff but expensive
Great Service and staff, but ridiculous price for a simple service,
2025年4月16日
Stratstone - Porsche Centre Stockport からの回答
Hi Michael,
We appreciate your kind words about our staff and service.
We understand your concern about the pricing and will take your feedback onboard.
Customer Services
Great Communication from Mike and all…
Great Communication from Mike and all work done to perfection
2025年4月10日
Stratstone - Porsche Centre Stockport からの回答
Hi,
It's wonderful to hear that you had a positive experience with Mike and that the work was completed to your satisfaction.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Hugh,
We strive to provide a professional experience for all our customers.
Customer Services
Thank you Amrit
Amrit at Porsche Centre Stockport went above and beyond to help me—his professionalism, attention to detail, and friendly approach made the whole experience exceptional. A real credit to the team!
2025年4月8日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi Ryan,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Amrit provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Stratstone Porsche Stockport offers…
Stratstone Porsche Stockport offers excellent service, from honest sales advice to professional warranty work and swift MOTs. The team, especially Amrit at the Service Centre, is helpful and approachable. Cars return spotless, and courtesy cars add convenience. Reception staff are friendly, enhancing the experience. A great choice for Porsche owners!
2025年3月2日
自発的なレビュー
Stratstone - Porsche Centre Stockport からの回答
Hi,
Thank you for your kind words and positive feedback!
We appreciate your feedback about Amrit and the rest of the team, and we're glad you found them to be helpful and approachable.
We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
High standard of work and…
High standard of work and professionalism was undertaken and very happy with the service provided by Service Advisor, Steve Hughes.
2025年4月4日
Stratstone - Porsche Centre Stockport からの回答
Hi Steve,
Thank you for your kind words!
We are delighted to hear that you were happy with the service provided by Steve.
Customer Services
Service
Exceptional Service, from start to finish at Porsche Stockport
New Porsche Courtesy Car provided
Steve, in the service department, kept me constantly updated
Will definately be using again
2025年4月3日
Stratstone - Porsche Centre Stockport からの回答
Hi Alan,
We are delighted to hear that you had a positive experience and that you found our service exceptional.
We appreciate your feedback and are pleased that you were satisfied with the courtesy car and Steve's communication.
We look forward to welcoming you back in the future.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi Michael,
We understand your disappointment and appreciate you taking the time to share your feedback.
We strive to provide exceptional service and are sorry to hear that your experience fell short of your expectations.
Customer Services
Stratstone - Porsche Centre Stockport からの回答
Hi,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Steve was great.
2025年3月21日
Stratstone - Porsche Centre Stockport からの回答
Hi Carl,
A big thank you for leaving a 5* review for Steve.
Have a lovely day!
Customer Services
Customer service level is truly exceptional
As always, the service at Porsche Centre Stockport was exceptional. A special thanks to Steve, Carrie, and Dan for making me feel truly welcomed and valued every time I visit.
I’d also like to commend the two lovely female receptionists for their warmth and friendliness.
All in all, every visit to Porsche Centre Stockport is a pleasure.
2025年3月14日
Stratstone - Porsche Centre Stockport からの回答
Hi Dally,
Thank you for your kind review. We are delighted to hear that you had a positive experience at Porsche Centre Stockport.
We appreciate your kind words about Steve, Carrie, Dan, and the receptionists.
We are glad you feel welcomed and valued every time you visit. We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
Excellent service
Excellent service. Every member of the team I met was friendly and professional. Everything happened exactly as it should.
2025年3月14日
Stratstone - Porsche Centre Stockport からの回答
Hi,
Thank you for your kind words!
We are delighted to hear you had a positive experience with our team.
We strive to provide excellent service and appreciate your feedback.
Customer Services
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