Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る
企業が回答しました
Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る
企業が回答しました
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国
- 01625 445545
4.7
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service
Good service; but suffering from the re-building of the showroom (why on earth are they doing that?) and the separation of operations between Wilmslow and Stockport.
2025年10月13日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Martin,
We appreciate your feedback.
We're sorry for any inconvenience caused by the showroom rebuild and operational changes.
We're working to improve your experience.
Customer Services
The two service advisors Lisa and Chloe…
The two service advisors Lisa and Chloe are fantastic. Keeping me updated on everything
2025年10月14日
Stratstone - Porsche Centre Wilmslow からの回答
Hi David,
We're happy to hear that you had a fantastic experience!
We appreciate you acknowledging how communicative Lisa and Chloe were.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi Matt,
We appreciate you taking the time to share your positive experience with our service team.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi,
We are sorry to hear you haven't received a response.
Please email us at service.followup@stratstone.com and we will ensure you are contacted back.
Customer Services
Communication
2025年9月1日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Daniel,
We're extremely sorry to see that you had a two-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
excellent experience
the experience to me was excellent palnning and communication by Chloe
2025年8月25日
Stratstone - Porsche Centre Wilmslow からの回答
Hi William,
We're happy to hear that you found the planning and communication excellent from Chloe.
Customer Services
Chloe is a star organised car to be…
Chloe is a star organised car to be collected job done and returned all while I was away great service thank you so much Chloe.
2025年9月1日
Stratstone - Porsche Centre Wilmslow からの回答
Hi John,
We're so happy to hear that the car collection was organised by Chloe and returned while you were away.
We appreciate your feedback regarding the great service.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi Clive,
We appreciate you sharing your positive experience with Michelle.
Customer Services
The whole process was dealt with…
The whole process was dealt with efficiently
I was kept updated and the car was ready to be collected at the time that was agreed
2025年8月14日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Mark,
We're happy to hear that the process was efficient for you.
It's great to know you were updated and your car was ready on time.
Thank you for your positive feedback.
Customer Services
Great people
Great people, great service I can't wait until the destination is finished and visit for a coffee and chat with my Porsche friends
2025年8月4日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Chris,
We're happy to hear that you enjoyed our service and team!
We appreciate your excitement for the destination's completion, and we look forward to your visit with your friends.
Customer Services
Customer service
2025年7月21日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Jonathan,
Thank you for the five stars.
Customer Services
The excellent support from the service…
The excellent support from the service department and my contact their Alan Dyde with regarding to solving the issue with my 992 Targa 4S
2025年5月1日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Steve,
We're happy to hear that our service department, especially Alan, provided excellent support and resolved the issue with the Targa 4S.
Thank you for your positive feedback!
Customer Services
I recently booked my 911 for some work
I recently booked my 911 for some work. Alfie on reception was very personable and helpful. The service department were excellent. Michelle was superb, incredibly helpful and also very personable.
2025年7月3日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Mark,
We're happy to hear about your positive experience!
We appreciate your highlighting the helpfulness Alfie and Michelle.
Thank you for your feedback.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi Kevin,
We're glad you enjoyed your experience in our showroom.
Customer Services
Customer service is excellent.
2025年6月26日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Marie,
We appreciate you taking the time to share your positive experience with our customer service.
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi John,
We appreciate you taking the time to leave your positive feedback.
Customer Services
Porsche Wilmslow - A Rising Star - Alfie
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I needed being off-site, Alfie brain-stormed solutions until he cracked a technical interface issue I was having. He was professional, enthusiastic, efficient and effective. I asked him to follow up on 2 further apts required and within half an hour I've received a call back. If only Alfie could be cloned - every organisation needs an Alfie - great job. Thank you.
2025年6月24日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Louise,
We're happy to hear that you enjoyed your experience at Porsche Centre Wilmslow.
It's great to know that Alfie was helpful and effective in resolving your technical issue and following up on your requests.
We appreciate you taking the time to share your positive feedback.
Customer Services
Rubbish service
Car went in because targa roof didn’t open fully.
Came back with exactly the same problem and had to go back in.
2025年4月25日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Tony,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hi Darren,
We appreciate you taking the time to share your feedback about Nick.
We're so glad that our sales process was easy and helpful for you.
Customer Services
Chloe & lisa are simply amazing.
2025年6月4日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Joseph,
We're so happy to hear that you had such a wonderful experience with Chloe and Lisa; thank you for letting us know!
Customer Services
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