Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... もっと見る
企業が回答しました
Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug... もっと見る
企業が回答しました
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I nee... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, 英国
- 01625 445545
4.7
優良
222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Team at Porsche Wilmslow
Great Team at Porsche Wilmslow, Alan always helpful and the team polite and informative.
2026年2月23日
Stratstone - Porsche Centre Wilmslow からの回答
Hi David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alan at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
Thanks
Michelle Kenworthy handled everything so efficiently and even found me a courtesy car out of nowhere at short notice which was hugely appreciated. Thanks!
2026年2月18日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Vince,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michelle Kenworthy at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
Great service
The whole experience was handled efficiently and effectively by Michelle in the service department.
2026年2月11日
Stratstone - Porsche Centre Wilmslow からの回答
Hi Iain,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michelle at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
great service from Michelle
2026年2月3日
Stratstone - Porsche Centre Wilmslow からの回答
Hi John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michelle at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
Excellent Friendly Experience
Kept well-informed; received the car back in lovely, clean condition.
2026年1月31日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Colin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Michelle in service is 5 stars!
Bought a used Porsche off a private buyer and rang round a few MD's to book in for a service and warranty work. Was less than underwhelmed till I rang Wilmslow today, car booked in and all efficiently, professionally and with a customer centric approach. Urge anyone needing assistance to contact this centre 5 stars and Michelle is a superstar and an asset to the team!
2026年1月30日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Rvinder,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
best porsche dealership UK
Nick and ryan were both easy going passionate amd very knowledgable about the brand and the cars
Very likeable lads
2026年1月20日
Stratstone - Porsche Centre Wilmslow からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wilmslow Customer Services
Tried to avoid covering warranty items
Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the costs under the warranty. Would not buy from Porsche here again.
2026年1月12日
Stratstone - Porsche Centre Wilmslow からの回答
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Porsche Centre Wilmslow Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hello Ken,
Thanks for sharing your recent experience!
It sounds like Michelle has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Alan Dyde is the best there is
Alan Dyde is the best there is. His Service levels are second to none. I could get my 911 serviced elsewhere for cheaper but I choose Stratstone because of Alan Dyde and his Service team,.
2025年12月19日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Paulo,
Alan will appreciate you leaving this review - thank you!
Have a nice day!
Stratstone Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
MOT-911 50th Anniversary
From dropping the keys off to getting the keys back, all excellent1 Well done Michelle!
2025年12月9日
Stratstone - Porsche Centre Wilmslow からの回答
Hello,
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Stratstone Porsche Centre Wilmslow Customer Services
Alfie in services helped me when my…
Alfie in services helped me when my tracker needed coding. Brilliant service and just so friendly he couldn’t have done any more to help me! Top marks for Alfie’s hire Porsche Wilmslow!!
2025年12月9日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Hayley,
Alfie will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wilmslow Customer Services
Great Service
As a customer I have 100% faith that when I hand a car over for service, it is dealt with professionally with clear communication and returned on schedule with all works completed to Porsche standards.
2025年11月27日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
See previous comments.
2025年11月27日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Herman,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Brand Customer Services
Stratstone did the job when they said
Stratstone did the job when they said, did what they said they would do, with a smile, at the price they said.
Unusual in our work shy environment!
2025年10月7日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Customer Services
I enquired how much services would be…
I enquired how much services would be at first via their webform and also emails, zero reply. I then had an issue with my 3rd break light, I called and the lady said someone would call me back this never happened. I emailed samuel mansfield on the 23/10 , zero reply again so took to a specialist and they repaired within 2 weeks no bother.
2025年10月30日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hello Paul,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Wilmslow Customer Services
Stratstone - Porsche Centre Wilmslow からの回答
Hello, Shazan
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
Fantastic service from Stratstone
Fantastic service from Stratstone
I took my car in for minor repairs and received an excellent service from everyone at Stratstone, particularly from Alfie, who went out of his way to help me sort out a couple of issues that cropped up unexpectedly. I was regularly kept informed about the progress of the repairs which were carried out extremely quickly.
2025年10月28日
Stratstone - Porsche Centre Wilmslow からの回答
Hello Michelle,
We're happy to hear that you had a fantastic experience and appreciate you sharing your feedback.
It's good to know that you received excellent service and that your repairs were carried out quickly.
We are glad that Alife went the extra mile to assist you.
Customer Services
Porsche Wilmslow artificially noting work as being urgently required when this is not the case
Having been provided with a vehicle inspection report on 22 September 2025, as a result of a vehicle inspection that day by Lee the Porsche Wilmslow vehicle technician, which identified my front brake discs and brake pads as requiring urgent replacement, I arranged for this replacement to be undertaken on 24 September 2025.
A further vehicle inspection was undertaken on 24 September 2025, by Asher the Porsche Wilmslow technician, prior to the front brake discs and brake pads being replaced, which identified my front brake pads and brake discs as NOT requiring urgent replacement.
The inspection report for the 24 September 2025 was not disclosed to me until 6 October 2025, as a result of me requesting this.
This raises real concerns that Porsche Wilmslow technicians are artificially marking work as being urgently required when in fact this is not the case.
I have requested an explanation for the above from Stuart, service manager at Porsche Wilmslow, who has failed to respond to my request.
2025年9月22日
自発的なレビュー
Stratstone - Porsche Centre Wilmslow からの回答
Hi Mark,
We appreciate you bringing this to our attention.
We're sorry to hear about the difference in pricing and the warning light issue after your service.
We'll investigate the discrepancy in quotes and the communication regarding the warning sign to ensure better service in the future.
Thank you for your feedback.
Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。