Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... もっと見る
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... もっと見る
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.4
優良
343件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service from the service team at…
Great Service from the service team at OPC Wolvs. They really do set the standard for others to follow.
2026年10月29日
Very poor experience I will be making a…
Very poor experience I will be making a formal complaint
2026年10月28日
Great service as always
Annual visit for MOT usually they collect and deliver my car back for services or MOT but we did a wait service today the showroom is fab for sitting and grabbing a coffee while waiting staff are friendly and always helpful never have any issues
2026年10月21日
Good, but can improve
Overall service was good and no major complaints however would suggest they call back when promised to maintain good customer service
2026年10月16日
Non genuine part on car
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggesting I am the dishonest one. Not a happy customer.
*Updated as they finally did the right thing ….from one star to 3
2026年10月9日
自発的なレビュー
Pav was really helpful
2026年9月28日
Great customer service and able to…
Great customer service and able to adjust the work required to customer requirements
2026年10月5日
we purchased our new 911 last week from…
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of ours who got in touch and purchases a 911 the same day...Great work Jase.
2026年9月18日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Mcdonald.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Improve communication with customers…
Improve communication with customers via regular updates
Check problems are resolved by reviewing in person in the car before customers leave
2026年9月21日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Wolverhampton Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Jill,
thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Great customer service
Pav kept her promises to keep us updated throughout the day, and provided a very smooth and professional hand over.
2026年9月16日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
Thanks for sharing your recent experience!
It sounds like Pav has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Porsche Centre Wolverhampton Customer Services
Service all went smooth as expected
2026年9月7日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello, Jog
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
911 s
From entering the well stocked building i was made to feel a valued customer. I was kept updated regarding my vehicle.
2026年9月12日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Phil, I appreciate you taking the time to leave this review! I am very pleased you are satisfied with your visit! We hope to be of service to you again!
Stratstone Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。