Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service from Dan and Ben in trying to fix a difficult problem. But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of... もっと見る
企業が回答しました
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... もっと見る
企業が回答しました
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
当該企業による記述
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
連絡先
Stafford Road, WV10 7ER, Wolverhampton, 英国
- 01902 394010
4.4
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication
Great communication, car picked up and returned as requested very happy with the whole experience
2026年9月3日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Normal dealership frustrations sadly....
Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off. Water all over the glass roof. Customer facing people fine, some work needed to improve mechanics and car washing team. £1200 for an oil service should see perfection and sadly it didn't.
2026年9月5日
Stratstone - Porsche Centre Wolverhampton からの回答
Hi Steve,
Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Great customer services
Great customer services, went above and beyond to sort out my problem
2026年9月1日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Superb experience at Porsche…
Superb experience at Porsche Wolverhampton, Naomi provided me with fantastic customer service throughout, from the original booking, communication , & price to handing my car back. Very happy with my visit.
2026年1月9日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Scott,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Warranty work and Parts
Keepinge. Up to date and a proper courtesy car while parts were awaited
.
2026年9月1日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
A big thank you for leaving us a review!
Have a lovely day!
Porsche Centre Wolverhampton Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Very friendly professional customer…
Very friendly professional customer focused dealership..nothing to much trouble
I will be back
2026年8月29日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Ian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Avril was most helpful and informative
2026年8月27日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Great service from Dan and Ben in…
Great service from Dan and Ben in trying to fix a difficult problem.
But you need to get the configuration of your dates the correct way around in date of the experience. leave the American way of dating things to the Americans !!!!!
2026年8月20日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Iain,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
Professional staff, good experience
The Service advisor and workshop team, fixed the noise I reported, and kept me informed throughout.
I would recommend the Porsche Centre Wolverhamptom.
2026年8月17日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Terry,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Calladine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
The people made the difference to my…
The people made the difference to my experience at Porsche Wolverhampton.
2026年8月8日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Brian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Excellent service!
Excellent service from the initial welcome and throughout the service.
Avril goes above and beyond but does it naturally-such a great asset for the dealership!
2026年8月11日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Clive,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
Avril has really looked after us.
2026年8月12日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Nick,
Avril will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Wolverhampton Customer Services
By far the worst dealership I have…
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional dealerships like this
2026年8月5日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hi John,
Thanks for sharing your feedback on your experience with Porsche Centre Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Wolverhampton Customer Services
Helpful
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
2026年7月31日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,Kevin
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Really poor sales team
Really poor sales team, just not interested in selling cars it seems.
Service team very good.
Will never buy from this garage.
2026年7月29日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
Thank you for taking the time to rate the experience you have had with Stratstone Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Brand Customer Services
The team at Porsche Wolverhampton were…
The team at Porsche Wolverhampton were absolutely amazing. A huge shout out to Dan Marsh - his professionalism and customer service was beyond exceptional. Definitely recommend!
2026年7月20日
自発的なレビュー
Stratstone - Porsche Centre Wolverhampton からの回答
Hello Haitch,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Wolverhampton Customer Services
Dan was most helpful..
2026年7月22日
Stratstone - Porsche Centre Wolverhampton からの回答
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
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