Suma Wholefoods レビュヌ 

169
•
TrustScore 5段階評䟡の3.5

3.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち1の評䟡

Sorry guys. Really wanted to support you but Spicy Corizo Style stew, watery, tasteless beans and some odd spongy protein with harsh spices. Have you tried eating it yourself?

䌁業が回答したした

5぀星のうち5の評䟡

Brilliant organisation. As a brand, as a wholesaler, as an employer. Led by values, thoughtful about what they do. I love their products - when I buy Suma stuff i know I’m supporting an equal pay, wor... もっず芋る

5぀星のうち1の評䟡

This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company... もっず芋る

5぀星のうち5の評䟡

I have been buying Suma products for most of my life. I tend to buy their packets of dried beans, grains, fruit, nuts, seed and veg. I most recently bought 1kg of quinoa which was great quality, no... もっず芋る

䌁業情報

  1. 食料雑貚卞業者
  2. 仕出し飲食料品の提䟛業者
  3. 食品提䟛業者
  4. オヌガニック食品店

圓該䌁業による蚘述

A co-operative of ordinary people built on integrity and equality, we’re a worker co-op, a business owned and run by the nearly 200 people who work here. We deliver over 7000 vegetarian, natural, responsibly sourced products to business and communities across the UK and Internationally. We’re committed to selling only the most delicious and sustainable products.


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3.5

たあたあ

TrustScore 5段階評䟡の3.5

169件のレビュヌ

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3.5

すべおのレビュヌ

(169)

過去12か月のレビュヌ数: 24ä»¶

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5぀星のうち1の評䟡

I am disappointed and outraged with


I am disappointed and outraged with your refusal to drop Delamere Dair!

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Condoners of Animal Abuse

By using abused goats from Delemare, Suma condone animal abuse. They seem not to care as long as they are making money. Check out Animal Justice Project’s undercover investigations into to Delemare Dairy and you will be horrified how these babies are treated..

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Your continued support of an animal abuser

I've only given you one star because that's what I needed to do to write this review. You deserve none. Despite clear evidence on camera of Delamere being guilty multiple animal abuses, severe lameness seen in their goats and the killing of kid goats, you are siding with an industry exploiting animals for profits. This is outrageous and we are taking action.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち2の評䟡

Delamere Dairy!!!

Please, drop Delamere Dairy!!! I won’t be buying from or otherwise supporting Suma until it drops this awful place! Delamere Dairy have violently abused goats several times on camera. They also kill goat kids and have lame goats.
Please stop supporting Suma until they drop Delamere Dairy and become a 100% vegan company!!!

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Please stop Delamaere cruel dairy

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Poor conditions of animals mo clean


Poor conditions of animals mo clean water facilities

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Sad to see that you are still selling


Sad to see that you are still selling products by Delamere Dairy.... Stop the cruelty, dont support dairy....

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

They’re continuing to stock Delaware


They’re continuing to stock Delaware dairy products, who abuse animals

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

If I could give 0 stars I would

If I could give 0 stars I would! Suma are prioritising profits over ethics by continuing to support and fund the cruel and barbaric ways of Delaware dairy!

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Utterly disgusting company

Utterly disgusting company. Pretend to genuinely care about the welfare of sentient animals . Their products are not worth the suffering.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Suma Wholefoods/ Delamere Diaries.

Suma Wholefoods continue to stock produce from Delamere Diaries despite being made aware of awful animal welfare breaches at one of Delamere's suppliers, Pasture House Farm. This is disgraceful and they should stop selling items from this company. I will boycott both companies until this situation is rectified and I will urge others to do the same.
Alan Mapp.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

I thought Suma was an ethical company

I thought Suma was an ethical company. But they are supporting and stocking Delamere Dairy products despite their abuse and killing of baby goats as documented by Animal Justice Project. Very disappointed. Will be looking elsewhere for the Suma brand products I used to buy.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

They are not an ethical company

They are not an ethical company. They use products supplied by animal abusers. Suma are choosing to hide behind meaningless accreditations. Red Tractor have never done anything to protect animal welfare. All they do is ease the conscience of those consuming the fluids and decomposing body parts of abused animals. Despite clear video evidence of this abuse taking place, Suma are still burying their heads in the sand and I will never use their products.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

I am so fed up with listening to lies


I am so fed up with listening to lies from Suma, which at one time I did buy from.

You should be disgusted with yourselves! We've all seen the video in which goats are brutally kept by Delamere Dairy. I will never again buy from Suma, the word is spreading !!

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Abuse and neglect.

Suma Wholefoods have FAILED to take the abuse, neglect and killing of goats seriously, this follows a two month undercover investigation by Animal Justice Project at Pasture House Farm, contracted by Delamare Dairy.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Cruel standards

Made a u-turn on stocking cruelty products.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Very bad

I’m really disappointment and outrage with their refusal to drop Delamere Dairy.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

DELAMERE DAIRY is cruel and disgusting

DELAMERE DAIRY is cruel and disgusting, please stop

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち3の評䟡

Suma Wholefoods & animal welfare.

Suma Wholefoods: You paint yourself as the 'ethical' wholesale food supplier, so why does your response to the Delamere Dairy inadequate animal welfare allegations appear to consist solely of you asking Delamere whether any /rules/ were broken & accepting their denial seemingly unquestioningly?

Animal Justice Project's investigation has shown the problems facing goats at their farm - see video publicly available (unable to link to it within review).

How do you reconcile the content of such videos with claims that animal welfare is being respected?

Which, if any, rules have been broken is a serious concern but it is not at the core of the issue. The treatment & welfare of the animals is. If their treatment is unethical, whether it is also in violation of rules is of secondary concern. If treatment is unethical & rules have not been broken, clearly the rules are inadequate; if treatment is unethical & rules have been broken, it would seem enforcement of the rules is inadequate.

Please do more to ensure your suppliers operate in an ethical manner than merely asking them if they are. If you wish to be seen as an ethical supplier you must act in such manner & hold all elements of your supply chain to those same standards.

Addendum: I see from your responses to other reviews that you are claiming you are not simply relying on Delamere's word, but rather on the Red Tractor Assurance scheme.

If this scheme was functional it would indeed be evidence in support of your assertions. Unfortunately we have repeatedly seen the Red Tractor scheme evidenced as ineffective. Multiple animal welfare investigations reveal unethical & often rule breaking practices routinely taking place within establishments that are concurrently Red Tractor Assured.

The concerning conclusion is that as the scheme is run by the industry it is perhaps more concerned with giving the consumer the impression animal welfare is being attended to than it is with actually ensuring this is indeed the case. The inspection regime appears to be inadequate & either too easy to subvert or worst case, complicit in rubber stamping poor & unethical practice.

So I find myself repeating, how do you explain the content of video evidence of abusive unethical practice if all is as it should be?

Further edit 22/08/22: Thank you for the reply. You write that you also took into account reports from "Independent, unannounced veterinary inspections for the farm". Can you elaborate? How frequent/numerous are these reports & what was their content? When did each inspection take place? Can & will you share the reports' contents? How independent are they? For example, who pays the inspectors & what interests/motivation does this paymaster appear to be driven by?

I appreciate that for a distributor that wishes to act ethically, navigating the reality of our existing food production systems is far from easy. My concerns about these particular issues remain, however I acknowledge that perhaps, whatever the truth of the matter, it is quite possible those involved, to the extent they have facilitated any harms, are no more guilty than the majority of players involved. As such I've updated my review rating.

Ultimately, the problem for you would seem to be that we have an industry (& more broadly, society) often willing to lie & twist truth, misrepresenting itself as something it isn't. As such distortions become apparent to the consumer, all involved in this system will be seen as complicit to varying degrees. For those that make a point of claiming to be ethics focused (irrespective of the truth of the claim), this will draw attention to their part in the misrepresentation.

To those that are trying to improve the system, I wish them well, for the sake of all.

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

5぀星のうち1の評䟡

Absolutely disgusted at you’re refusal


Absolutely disgusted at you’re refusal to drop said dairy!wont ever eat there or buy from you!Goats are being abused !😡

2022幎8月19日
自発的なレビュヌ
Suma Wholefoods ロゎ

Suma Wholefoods からの回答

Thank you for contacting us. An investigation by the Animal Justice Project has alleged welfare concerns and published distressing images of goats in a farm contracted by Delamere Dairy, a supplier of Suma.
Since the Animal Justice Project approached us with these allegations we have investigated.
Initially we raised our concerns with Delamere. We received a detailed explanation from the farm in question, responding to all the concerns raised by the Animal Justice Project.
We have relied on the expertise of independent assurance standards to assess Delamere’s farms, rather than relying on Delamere’s own assurances or the footage supplied by the campaign group. In particular, we have reviewed:
• The Red Tractor Goat Farm Assurance certification for the Delamere farm in question
• Independent, unannounced veterinary inspections for the farm and a letter of assurance from the farm’s local vet that animals on the farm are well looked after.
• We have also been in contact with the accreditation body
We have also reviewed information on the farms that supply the Delamere products stocked by Suma. They all demonstrate through recent Red Tractor audits that they are complying with Red Tractor Dairy Goats Scheme Assurance Standards.
As such, for the time being we will continue to stock Delamere products, but we will be monitoring the situation closely.
Prior to this investigation, we had begun the process of reviewing the standards of animal welfare required for the products we stock. The issues and concerns highlighted by the Animal Justice Project will feed into that review.

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