Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... もっと見る
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... もっと見る
企業が回答しました
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
企業情報
Superdry - Metro について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, 英国
- 01914 601724
4.7
優良
111件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely coat
Quick and easy delivery had to return to shop as coat to big but very helpful assistant exchanged in metro centre no hassle and easy
2023年10月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great service
Didn't have the size in store that I wanted. However the staff checked stock and got the size I wanted delivered to me in 3 days. Great service and wonderful staff 10 out of 10
2023年9月19日
Superdry - Metro からの回答
Hi Chris,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
First class experience
Extremely helpful member of staff who was friendly, professional and very pleasant. Helped in whatever way she could. Made shopping experience a lovely experience.
2023年8月14日
Superdry - Metro からの回答
Hi Caroline,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Easy to order and collect
2023年7月24日
Excellent customer service
2023年7月15日
Great customer service and very…
Great customer service and very helpful. Great items and perfect fit, very good quality too.
Will be using more often!
2023年7月15日
Easy to order online & then collect…
Easy to order online & then collect from the shop. Staff very friendly. Good quality & sizing.
2023年7月12日
They deliver my package and Didn’t give…
They deliver my package and Didn’t give me any real reason why my package is still pending it’s been more than 8 days and no package yet
2023年7月2日
Superdry - Metro からの回答
Hi Steffen,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't get it right this time. We will endeavor to do better next time. We've sent you an email to get this sorted out. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Care
Superdry - Metro からの回答
Hi Lisa, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers and their shopping experiences. Thanks so much for your review and comments which we have shared with the store.
I ordered my Fleece from yourselves…
I ordered my Fleece from yourselves last week, it was in store the next day, i managed to collect it on Sat no hassles at all! I lv the colour & the fleece itself very cosy
2023年6月13日
Superdry - Metro からの回答
Hi Shirley,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we love to hear from happy customers 😀
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
Really helpful
Really helpful, friendly staff, sorted an issue that superdry online couldn't. Very grateful indeed
2023年5月22日
Superdry - Metro からの回答
Hi Emma,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards,
Superdry Care
The clothes are always the best quality…
The clothes are always the best quality and this has been consistent for the last 12 years I've been buying from them.
2023年5月3日
Helpful exchange
Checked out the back for a coat I had bought in a smaller size and were so helpful for me to make an exchange.
2023年4月6日
The Jacket I wanted was not available…
The Jacket I wanted was not available in my size in store, so it was ordered online. There was an error with the 20% discount which was rectified
2023年3月19日
I went to Superdry in metrocentre…
I went to Superdry in metrocentre Gateshead and bought a quilted coat at £144 and when I wore the said coat next day had a massive hole in right hand pocket. Too far to take back and also snow came down so my husband then repair it. 8/3/23 not good for money paid. I also still have receipt and jacket tag for proof.
2023年3月2日
The quality of the product and…
The quality of the product and reasonable home delivery cost
2023年2月17日
Excellent
Excellent. Received the items in 2 days. Quality is asusual great. Had to return few items due to incorrect size I ordered and returns is very easy and free of cost.
2023年2月8日
Was amazed at the bargains in the sale…
Was amazed at the bargains in the sale if people wannna good bargain no one does it better than super dry from ordering to delivery superb service can’t ask for more would have given more stars if I could have and the quality of each item 100% spot on
2023年1月3日
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