Luscombe Suzuki Leeds レビュヌ 

456
•
TrustScore 5段階評䟡の5

4.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We have just purchased a brand new car from this dealer whom I have dealt with over the past few years for service after a terrible experience buying my current car from cars 2 and I have to say they... もっず芋る

5぀星のうち5の評䟡

The days of shady car salesmen are well and truly over, certainly at Suzuki luscombe anyway. What a pleasurable experience it was to buy the car from here. Never felt pressured, always felt informed,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The family owned garage that has serviced the family cars for years recommended I look for a used Suzuki to replace a 14yr old VW. Luscombes in Leeds were personally recommended & my apprehension abo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Bought a Baleno from Luscombe. Great experience. Long test drive offered, fair part exchange price and vehicle fully serviced with new MOT. No pressure to buy. Excellent pre collection video showing a... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌディヌラヌ
  2. ・
  3. スズキ ディヌラヌ
  4. ハむダヌ サヌビス
  5. 自動車修理・敎備店

さたざたな倖郚゜ヌスから提䟛された情報

A multi-award winning Suzuki dealership which does things differently. Straight talking sales staff with managers who come out the office. Refreshingly, we wont sell you a car, but we will help you buy one.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

456件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(456)

過去12か月のレビュヌ数: 10ä»¶

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5぀星のうち5の評䟡

Great experience from start to finish

Great experience from start to finish. Friendly dealership. Not pushy. Everything explained clearly. Always happy to answer any questions. Great aftercare service. Really happy with my Suzuki car purchase.

2025幎2月26日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you so much Richard for both your valued custom and your excellent review - so happy that you have consistently received such great service from both the sales and aftersales teams. We look forward to helping you again when you next require our assistance. Thanks again Robin

5぀星のうち5の評䟡

Excellent Service

I recently had my Suzuki Jimny serviced at Luscombes Suzuki Leeds.
Everything from booking my car in to getting it back serviced went very smoothly. The staff were very helpful and friendly, nothing was too much trouble. The courtesy car was ready and waiting for me. I was kept informed throughout the service as well. I have a service plan with Luscombes and I think its one of the best ways to look after my car.

2025幎2月6日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you so much Geoffrey - your custom and your excellent feedback are both greatly appreciated by myself and the service team. Sending best wishes to you Robin

5぀星のうち5の評䟡

Great Company Luscombe.

Luscombe Leeds made my experience of buying a new car a absolute pleasure.
From the moment I walked in to enquire to the pick up day of my vehicle it was so smooth and relaxed.
Anyone thinking about buying a car I would highly recommend them.
Thankyou simon and Graeme.

2024幎11月20日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you David for taking the time to leave such an excellent review. Graeme and Simon are both great and important members of the team, who fully understand our culture and have embraced it, so it is very rewarding for them to read such lovely feedback. We would be very happy to reward you if you recommend a friend or family member who go on to buy their car from us. Thanks again Robin

5぀星のうち5の評䟡

FANTASTIC DEALERSHIP

I have bought another car from Luscombe Suzuki today and again the whole experience has been fantastic. I had the great pleasure of meeting Joe who looked after me and his service was first class . Also big shout out to Simon sales manager again for treating me as a valued customer and not a sales figure .

If you are after a great experience please make sure you go to Luscombe Suzuki. Me and my family have been coming here many many years and will continue to do so. They just do everything right .

Thanks Joe for everything

Best wishes

Andy B

2024幎10月24日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks so much Andrew for such a fantastic review - we really do appreciate both your valued custom and your excellent feedback which I will be really pleased to share with the sales and after sales teams - we are really happy that you have consistently received such great service and hope we can continue to look after your motoring requirements for many years to come. Very best regards Robin

5぀星のうち5の評䟡

My granddaughter was looking at the fiat


My granddaughter was looking at the fiat 500,we looked and visited a number of sites, I just happened to stumble online and saw a fiat 500 at Luscombe Suzuki Leeds.
She loved the car so we bought it.
From the moment we walked through the door at Luscombe’s I was hugely impressed with the way the staff looked after us, I must pay special attention to Joe
the sales representative who made the whole process a pleasure looking after us. Also the after sales care is second to none, I would happily advise anyone looking for a car to visit Luscombe’s Susuki Leeds they are an excellent business.
John Pickup

2024幎9月28日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you so much John for choosing to buy Ella's Fiat from Luscombe's in Leeds and for taking the time to leave such a brilliant review - Joe is great and a valued member of the team, who fully understands our culture and has embraced it, so it is very rewarding for him to read such lovely feedback. I will pass on your thanks, along with my own to everyone for a job well done. Thanks again Robin

5぀星のうち4の評䟡

new to me 2nd hand car

I had had a bad experience and had to reject a car and needed a new one fast. Luscombes had the car I wanted but im in Sunderland. Contacted them and Joe was so helpful gave me good info sent videos etc. Went down on the train and Joe had it all ready to go paperwork all sign and I was off. Couple of days later a courtesy call to see if everything was ok nice touch Thanks

2024幎8月22日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Lisa for both your custom and for leaving such a brilliant review. I am really pleased that you had an enjoyable purchasing experience even though you live in Sunderland. It is very helpful for anybody who may be considering where to purchase their next car from that you found my team so helpful and your new car so good. Wishing you safe and enjoyable driving. Kind regards Robin

5぀星のうち5の評䟡

Very professional and friendly staff


Very professional and friendly staff, especially Andy who couldn't do enough for us. Kept us up to date on everything. Very thorough and we left feeling very happy and we will only use suzuki from now on.

2024幎8月12日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much indeed Darren for your feedback and valued custom. I will share your review with Andy and the support staff, as we get great satisfaction from reading such lovely feedback, and knowing we are doing a good job.
Thanks again.
Robin

5぀星のうち5の評䟡

Surprisingly great service

Surprisingly great service. Levita was very down to earth, zero pressure, just there to answer all our questions. Was able to even view a video of a mechanic giving out purchase (a used Vitara) the once over. Got a no-haggle great price (according to Autotrader) and easy financing for a reasonable interest rate. Was offered add ons but when I said no, the conversation moved straight on—no pressure. Would absolutely buy a car here again. Never bought a car with so little hassle!

2024幎7月29日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Kara for your valued custom and excellent feedback which I shall pass on to Levita and the team. I am delighted you enjoyed our unique culture of "Straight Talking Salespeople and Managers who come out of the office", helping and advising, rather than selling, and your comments confirm it is how customers enjoy buying cars. We also appreciate your positive comments about our Technician's Video, which again is unique to our dealership and helps give you the confidence you require before buying a used car. Many thanks again, Robin

5぀星のうち5の評䟡

I am so glad I found this AMAZING


I am so glad I found this AMAZING company! I feel completely safe and looked after by them, and the level of customer service is stratospheric. From day lone, Graeme in the Suzuki team was a huge credit to the company - and I genuinely now wouldn't want to go anywhere else fro a new car in future, even though I live in Staffordshire!

2024幎7月28日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Stephen Thank you for your valued custom and for taking the time to share such excellent feedback about your car buying experience at Luscombe's. I do feel we have a great team, and very satisfyingly customers feel the difference between our style of helping to buy, rather than selling, so it’s very rewarding, not only for Graeme, but for all of us, to receive your feedback. We will be very happy to help you if we can be of further assistance Thank you once again - Robin

5぀星のうち5の評䟡

Luscombes Leeds such Lovely People!

The staff were great from start to finish helping me chose the right car for my budget and looking after my part exchange and finance. Smooth service from start to finish, very helpful and ensured my new used car was ready for handover with a full service, new MOT and Warranty and a full Valet :-) great advice and options available.

2024幎7月8日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Linda for your excellent feedback - we really appreciate your custom and your excellent review - Wishing you safe and enjoyable driving in your new Suzuki - thanks again Robin

5぀星のうち5の評䟡

Best Car Buying experience ever

After months of looking, finally found the a brilliant example of the car I wanted. Not only a great price, but the service was amazing from start to finish, and not a high-pressure salesman in sight

2024幎6月17日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Andy for your valued custom and excellent feedback. I am delighted you enjoyed our unique culture of "Straight Talking Salespeople and Managers who come out of the office", helping and advising, rather than selling, and your comments confirm it is how customers enjoy buying cars. We would be delighted to reward you if you recommend us and help one of your friends buy their next vehicle from us. Many thanks, Robin

5぀星のうち5の評䟡

Fantastic customer service

Fantastic customer service. Second to none.

2024幎6月7日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Kevin for your very kind and positive feedback which I will be pleased to share with the service team. Thanks for your valued custom and we look forward to helping you again when you next require our assistance. Kind regards Robin

5぀星のうち5の評䟡

Fantastic after sales service &


Fantastic after sales service & customer service and customer care from Ellis & Rachael and big thanks to Jamie the technician who worked on my car..all theses staff members are a credit to Luscombes Suzuki Leeds if you are thinking about buying a car & looking for amazing customer service and care I highly recommend you visit this dealership..Thank you to all at Luscombes Suzuki Leeds

2024幎5月31日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks very much Cymru for your great review which I have shared with the service team. We all really appreciate feedback, which is vital to ensuring we are providing an after sales experience with a difference. Thanks very much for your custom and for letting us know we are getting it right - Thanks again Robin

5぀星のうち5の評䟡

The day the sun finally came out!

The day the sun finally came out!
Called in on the 21st April, first sunny Sunday we've had in a long time, very busy, seems a lot of people had the same idea.
Acknowledged when we entered by busy staff we we're then left to explore the showroom and forecourt.
After speaking with James Healey of our requirements he suggested we take a test drive in the Ignis, on 30th April after the test drive we chose the vehicle we wanted and picked it up on the 7th May.
No hard sell, just assistance to get you in the right car.
Lots of 'compliance paperwork' for them to fill out these days so make sure you have had a bite to eat!
Overall we have no complaints and are happy with the customer service from Luscombe's and the car also.

2024幎5月7日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you Dave for both your custom and your very helpful feedback - apologies for responding to your review sooner but great to know you are happy with the customer service you received. Thanks again Robin

5぀星のうち4の評䟡

Seamless purchase of our new car

Friendly, professional salesman (Joe Plunkett) rest of team all pleasant and helpful.

2024幎5月16日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you so much Mrs Brown for your excellent feedback - sincere apologies for the delay in responding to your very positive review - Kind regards Robin

5぀星のうち5の評䟡

Super customer service and a pleasure


Super customer service and a pleasure to deal with. I bought the car after seeing it online and phoning the branch then collected it. It was exactly as described and the process was made as easy as it could be by Graeme at Luscombe. Documents were able to be signed online.

2024幎5月8日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thanks for the fantastic feedback Mrs Makin! Graeme is a highly valued member of our team, so I will make sure to pass on your kind words! Thanks once again for taking the time to leave us a review and for your most valued custom. Wishing you many happy miles in your new car. All the best Robin

5぀星のうち5の評䟡

Top notch car dealership

After been bitten twice prior by cowboy companies and poor customer service, my partner and I were apprehensive about buying another used car from another dealership.
From the beginning of the journey, I was in hospital having a baby, my partner and I were able to view the vehicle, sign the relevant paperwork, and book a pick-up day, I had successfully purchased a used car online.
We were taken care by Andy Jordan, who was so understanding of our anxiety and gave myself and my partner the reassurance we needed. The car I purchased was gorgeous and the valet was incredible and smear free and definitely showroom quality.
Customer service from beginning to end was second to none. Would recommend to family and friends
Thank you to the Luscombes family for restoring my faith in car dealerships.

2024幎2月2日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you for taking the time to leave us such brilliant feedback Victoria! That’s exactly how buying a car should be! It’s pleasing to read Andy was so reassuring, we always treat our customers how we would like to be treated ourselves. I will be sure to pass on your kind words to Andy and the valeting team! We look forward to looking after all your motoring needs for many years to come. Enjoy your new car. All the best Robin

5぀星のうち5の評䟡

Great communication speedy responses

Great communication speedy responses and sent over a video of the car explaining all features for ease of delivery

2024幎4月17日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you for taking the time to leave us a brilliant review! It’s great to know you had such a positive buying experience. Enjoy your new car. All the best Robin

5぀星のうち4の評䟡

Helpful staff that will take the time to help you find the right car for you!

Helpful staff who helped us find the right car for us! We initially booked in for a viewing of a Suzuki Ignis, but this was sold before we could test drive it. Stuart sat us down with a cuppa and helped us looked through their current stock. Following, we test drove three vehicles and settled on an automatic Suzuki Vitara.
The only downside I found is the following: as a first-time car buyer, I was not 100% certain on what would and would not be included. For example, I had expected the car to come with car mats, but have had to purchase these afterwards myself. I also think that some of the products offered by Luscombe may be priced slightly above market (for example, the hardwired front and rear Halo Road Angel dashcams appear cheaper at other garages).

2024幎3月28日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you very much Robin for taking the time to leave us such valuable feedback. It’s great to read Stuart was so helpful in assisting you with the purchase of your Suzuki Vitara! We work hard as a team to make sure we listen to each customer’s requirements in detail, so I’m pleased we helped find the right car for you! We are always looking for ways to improve, so I really do appreciate your comments. Thanks once again for taking the time to leave a review and for your most valuable custom. Wishing you many happy miles in your new Vitara! Kind regards Robin.

5぀星のうち5の評䟡

Luscombe motors at Hunslet made buying my car a pleasure

Luscombe motors at Hunslet made buying my car a pleasure. They were friendly, very informative and very professional. My view is if you look after your customers they will be loyal to you and that's the view of Luscombe motors.
It's a pity all business's don't think like that.

2024幎3月28日
自発的なレビュヌ
Luscombe Suzuki Leeds ロゎ

Luscombe Suzuki Leeds からの回答

Thank you very much Mr Hoyles for taking the time to leave such amazing feedback! I share your view and it’s a pleasure to read how well the team looked after you. We are always on hand to assist should you need us and hope we can take care of your motoring requirements for many years. Thanks once again for your most valuable custom. Enjoy your new car! All the best Robin

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