Luscombe MG Leeds レビュー 

Luscombe MG Leeds からの回答

2026年9月24日

Thank you for your excellent review and recommendation.
I'm pleased that George made the purchase of your MG HS such a positive experience. Buying a new car should be exciting and enjoyable, and it's fantastic to know our team helped make the process straightforward, relaxed, and stress-free from beginning to end.

Your kind words about George and the wider team are greatly appreciated. We hope you enjoy every mile in your new MG HS and look forward to welcoming you back for your servicing requirements

Sam Luscombe
Managing Director

Luscombe MG Leeds からの回答

2026年9月24日

Thank you, David, for your wonderful review and for choosing Luscombe MG Leeds for your new MG HS.

I'm delighted to hear that George provided you with excellent and professional service throughout your purchase. We work hard to ensure every customer receives outstanding care, so it's great to know that reflected in your experience.

We do appreciate your recommendation and your kind comments about both our vehicles and customer service. Enjoy your new MG HS, and we look forward to welcoming you back in the future.

Sam Luscombe

Luscombe MG Leeds からの回答

2026年9月24日

Thank you Emma for taking the time to leave such a fantastic review. I'm delighted to hear that David made your experience so enjoyable and stress-free. We pride ourselves on offering a friendly, no-pressure approach, so it's great to know that came across throughout your purchase.

Thank you for choosing Luscombe MG Leeds for your MG HS. Your recommendation means a great deal to both David and the team. We wish you many happy miles ahead and look forward to welcoming you back in the future.

Sam Luscombe

Luscombe MG Leeds からの回答

2026年9月3日

Thanks very much for you kind review Lynne - wishing you all the best with your new MG 3 and look forward to seeing you for servicing next year.

Thanks,
Sam

Luscombe MG Leeds からの回答

2026年7月19日

Thank you so much for your kind words! We're delighted Steve and the team made your experience such a positive one. We'll be sure to pass on your thanks to him. We look forward to welcoming you back in the future!

Luscombe MG Leeds からの回答

2026年7月19日

Thank you, Emily, for such a wonderful review! We're thrilled Levita and the team looked after you and your grandson so well, especially in sorting out the loan car quickly. We'll pass along your kind words to her and the whole team!

Luscombe MG Leeds からの回答

2026年5月12日

Hi David,

Good to speak to you on the phone and to have a constructive conversation. As discussed, I am happy to go on record with my confirmation that the Micra isn't crash-damaged and the suspension drop links had been replaced as part of our prep process due to the perished rubber components consistent with the age of the car. While we absolutely accept there has been some cosmetic repairs to the bumper, this isnt uncommon on a near 8 year old car.

Had we been able to find evidence that the car suffered any accident damage beyond a cosmetic repair, we would absolutely sell the car at auction but we are confident in the mechanical integrity and quality of the car and provide evidence of this on our website in the form of a video for all to see.

The same applies to the Seat, albeit I accept our cosmetic prep standards, especially on a car being delivered unseen, left something to be desired. I hope our offer of £250 goodwill on top of the refund goes some way to demonstrate our desire to do the right thing and change your perception of us being dishonest.

Thanks,
Sam

Luscombe MG Leeds からの回答

2026年5月12日

Thanks very much for the excellent feedback Stuart - much appreciated.

Thanks,
Sam

Luscombe MG Leeds からの回答

2026年4月14日

Thank you Caron —really appreciate you taking the time to share your experience.
Buying a car from 300 miles away takes a lot of trust, so I’m please we gave you the reassurance you needed and kept everything clear and straightforward throughout. The videos and regular updates make a big difference in situations like that, so it’s good to hear they helped you feel confident in your decision.
I’m also glad the process itself was smooth and that Joe followed up after the handover—that’s exactly the level of care we aim for.

Thank you again for the recommendation, it genuinely means a lot. If there’s anything you need going forward, just give us a shout. Sam

Luscombe MG Leeds からの回答

2026年4月14日

Thanks Phil for choosing Luscombe's - really good to know that you enjoyed such great service from the team and are so happy with your newMG =- we look forward to welcoming you back when you next require our assistance. Thanks again Sam

Luscombe MG Leeds からの回答

2026年4月14日

Thanks Kamil for your valued custom and for taking the time to leave us a great review, it's really appreciated. I have an excellent team of staff who endeavour to be friendly and especially helpful, so it's really good to get such positive feedback. Many thanks again Sam

Luscombe MG Leeds からの回答

2026年4月14日

Thanks very much for your valued custom and excellent review Mark.. We built a business on being upfront, honest and fair so it's always nice to hear when customers experience exactly that. We wish you many years of happy motoring and hope to see you again in the future. Kind regards, Sam

Luscombe MG Leeds からの回答

2026年4月14日

Really appreciate your custom Steve - your feedback reflects exactly what we aim for here – helping people buy the right car for them, not pushing something they don’t want. I’m really pleased Liam looked after you so well from start to finish; he’ll appreciate your feedback.
Thanks again for the recommendation – it means a lot to the whole team- All the best Sam

Luscombe MG Leeds からの回答

2026年4月14日

Thank you for the great feedback.

I’m really pleased Liam looked after you so well from start to finish—that’s exactly what we’re aiming for. It’s also good to hear the whole team made you feel welcome; those small touches (and proper coffee conversations with Robin!) all add up to the experience we want people to have when they walk through the door.

We really appreciate the recommendation. If there’s anything you need going forward, you know where we are.

Sam

Luscombe MG Leeds からの回答

2026年3月18日

Thanks very much for your kind comments Jenny. Tyler is still quite new so its great to hear he's settling in well and offering the great service we strive for.

Thanks very much for your purchase and I wish you many years of happy motoring in your new MG ZS.

Thanks,
Sam Luscombe

Luscombe MG Leeds からの回答

2026年1月22日

Thank you Yvonne for both your valued custom and for your excellent feedback - I am fortunate to have some great people, who really get the culture of customer service, which has been the bedrock of the business. It’s very rewarding for us all to hear feedback like yours which just drives us on to be even better.
Thanks very much Sam.

Luscombe MG Leeds からの回答

2026年1月22日

That is great Tom and just what I like to hear! Thank you for both your valued custom and for taking the time to leave this review. Thanks again Sam

Luscombe MG Leeds からの回答

2026年1月22日 に更新

Thank you for taking the time to leave such a postiive review. We’re delighted to hear that you had a pleasant experience from start to finish and that Joe Plunkett looked after you so well without any pressure. It’s great to know you’re pleased with your MG S5 and enjoying how quiet and comfortable it is. We do appreciate your custom and your feedback - Thanks Sam

Luscombe MG Leeds からの回答

2026年1月22日

Thank you Anne for leaving such a fantastic review. We’re delighted to hear you had a great buying experience at Luscombe Leeds and that the process was clear, relaxed, and free from any hard-sell pressure. We wish you safe and enjoyable driving and look forward to welcoming you back when you next require our assistance. Thanks Sam