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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

A completely abandoned device. I'm not sure if the company behind Swimmo still exists, fact is that it seems that they are still selling the watch in their website. But there are no updates in over... もっと見る

5つ星のうち1の評価

I have contacted with Swimmo "support" several times, their solutions do not work. Often the watch will not track results and instructs me to sync results even after I have synced. Disappointing. Th... もっと見る

5つ星のうち3の評価

For a direct, uninterrupted workout he is perfect. But a workout with breaks still leaves something to be desired, sometimes lost in the laps. The heart beat is not correct (it hardly goes over 100bp... もっと見る

企業が回答しました

5つ星のうち1の評価

Paid a lot for this watch. After a few uses the screen went dark and is now unusable. Cannot get the courage to throw out this expensive watch. Brought one when it first came out.

1.3

ひどい

TrustScore 5段階評価の1.5

172件のレビュー

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1.3

すべてのレビュー

(172)

過去12か月のレビュー数: 2件

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5つ星のうち5の評価

Great product!

I'm what you called weekend warrior. Usually after workouts, I feel tired, exhausted and satisfied knowing that I already burn a good amount of calories. BUT Swimmo give me a hard slap in the face! Swimmo brutally shows how little calories I burned after a 30 minutes (as I remember) swim. Not only Swimmo shows accurately how long I swim, stroke/m and stroke cycle but Swimmo show i only swim for 10 minutes instead of 30 minutes. Looks like I need to work harder next time. The shadow boxing and circuit training is also fun to do! A great gamification for working out. For all of this, I give this device a solid 5 stars. Great product!

2019年12月21日
自発的なレビュー
5つ星のうち1の評価

Complete waste of money

I finally got round to writing a review of this watch and wanted to let others know of my experience to avoid making the same mistake !!
I ordered it in Sept 2017 and it took 4 months to arrive. No updates – just me chasing each time and a promise that the watch would be coming. By the time it arrived I had been diagnosed with breast cancer and was having my 1st operation and unable to swim. Instead, my sister used it for me and reported several issues, as did members of her swim club (not counting lengths accurately/ screen very hard to use/ won’t turn off). I then contacted Swimmo for advice. Their help didn’t rectify the issues when I tried it at home, so asked for a refund. Swimmo refused me; they stated it was too long after I had ordered (the email stated it was only available for 14 days after the watch arrived in Nov – it actually arrived mid Jan !). At that time there were bigger issues to deal with so I forgot about the watch.

It was over a year before I was well enough to swim again, so this year I tried the Swimmo again. I found the screen often non-responsive. The lengths started counting before I had even hit the water and when swimming the length count was inaccurate. Half the time I couldn’t get the watch to end the swim as the screen wouldn’t work no matter how hard I tapped. It happily carried on counting lengths despite being out of the water, and I had to wait for the battery to die before trying again.

I have since been given an Apple watch – it works perfectly. Stops/ starts with ease and counts length and stroke type perfectly.
To sum up my view of this watch… I don’t even feel I can eBay this watch, as I feel it would be unfair to sell it to someone else, as it just doesn’t work!

2019年12月21日
自発的なレビュー
5つ星のうち1の評価

Not counting laps or distance

Received the Swimmo and updated it. Have tried using it several times, and it is failing to count laps and distance, mainly (and oddly) in the middle of the workout. Even wore Apple watch 4 to compare data, and that confirmed the Swimmo problems. Emailed Swimmo for return info and have as yet received no response. Very disappointing.

2019年12月20日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Hello Jen. We are sorry about this problem. We have replied to your e-mail in less than 24 hours after you've sent it. Please find the troubleshooting for the issue there - we are sure that it will help.

5つ星のうち4の評価

not PERFECT but GREAT WATCH

I have used this Swimmo watch 3-6 times a week for the past three months. Had some issue with sync to iphone in the beginning but after they posted the last firmware and ios apps update, it works smoother. Fairly this watch is doing better then Apple watch uses for swim and other competitors although there is some needs to be improved like detecting the motion once the session starts and pause when motion stops, ON/OFF push switch option so it does not run out of battery often. I give it 4 stars because sometimes the watch just pause while lab swim so i missed some lab counts and couple times it failed to power on before swim no matter how i tried then suddenly the power is on after 10-15 min swim. Hope this is not a recurrent issue. Overall the watch is giving lots of data and a bit bulky but it is made for SWIMMING only NOT for stylist design.

2019年12月8日
自発的なレビュー
5つ星のうち3の評価

This is not the best buy! Hello...I have my watch Swimmo since 4…

Hello...I have my Swimmo since 4 months and I used it two to three times a week . Here is my thoughts about the Swimmo;
This watch is difficult to use properly compare to other smart watch (function is not easy to set up, neither to be use daily, and by period the sync block so it take more than one try to sync the info in your phone after your swim...the batery doesn't keep long before going down, plus it has no appropriate light in the watch so during your swimg you can't see the info on it). And last week it didn't want to sync with my I'phone at all, like if it was not reconizing my swimmo ....After a week of sending emails to the technical support they answered me and told me what to do ( it was not explain on them manual so without them I will not have being able knowing) which is to plug and unplug the watch from the USB minimum four time until you get the tutorial on your watch in order to help sync with your phone and to restablish the connection. And after they recommand to go in the troubleshooting to "firmware update"... unfortunetly because of it I missed the trainning accomplisshed on that week. This is the reasons why I will not reccomand to buy Swimmo as it is not a cheap buy and it need in my opinion some improvement to be done before being recommand.

Thanks,

Diane

2019年12月7日
自発的なレビュー
5つ星のうち5の評価

Love my Swimmo.

Love my Swimmo. Since I started using it, my lap time is down 7 seconds. I am swimming more consistently and have lost 60 pounds. Thanks Swimmo.

2019年11月29日
自発的なレビュー
5つ星のうち3の評価

I am upset due to unable to start…

Thank you so much. Now my swimmo watch is working.

2019年11月20日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Hello. Thank you for this feedback. Please fill in the customer support form on our website so that we know more details and we will reply with a solution.

5つ星のうち4の評価

Why Swimmo is a good Watch for tracking Swimming

Here is my positive review of this Swimmo Watch that I bought at the end of August 2019. First of all, I bought Swimmo because my Samsung Galaxy Watch stopped tracking swimming workout. While swimming for less than 30 minutes was working fine, but when I started to swim over 40 minutes got damaged within three weeks. So if you intend to swim with any Smartwatch from Apple or Samsung, consider the fact that they could easily get damaged with pool water.
Since I am using Swimmo (30th August 2019), I did 56 workout to date. I've been swimming, on average: 6 days a week, 42 minutes and tracked over 90% of my workouts with Swimmo. Everything worked fine, the watch for me is great and it's doing exactly what I bought for: tracking my laps, distance, time, heart rate, but most importantly, because I can visualize my results, my motivation is very high.

Tracking: laps and distance are 99% accurately, no doubt about that.Heart rate is accurate, when I swim relaxed stay below 105 BPM, I tested in the steam room and sauna and my BPM goes up to 130 after 8 10 minutes, so again it;s accurate. The calorie counter, to be fair I cannot say, but if Swimmo says 480/500 after my 40 minutes free style swim, I am fine with that, not so important.
Now, one missing feature is the auto stop. basically when you stop to take a break you need to manually pause the workout. For me it's not so important, it's easy to double tap on pause icon and restart.

Battery: it can last 3 to 4 swim of 50 minutes, after that I charge it just to be sure it works on my next swim. To charge, it takes 1.5h via USB dock, not a big deal.
the Screen, yes it's is quite hard to tap and activate, but it has to be that way since it doesn't have any physical buttons (good thing so no water can leak in). Also, it is advised to keep Swimmo in a case otherwise it can gets activated with bumps (and if you don't turn it off, the battery runs out quickly).

Fits: It's very lightweight, fits perfectly on my wrist, it's very comfortable to wear and swim, and for me, better than an usual watch. It doesn't have any buttons on the side, and it's a good stuff as no water can leak in (not like Galaxy Watch where you need to eject water via function)

The OLED screen, yes is not futuristic or as modern as any smartwatches, but, we are swimming, not playing with the screen.

The screen remains always on while swimming, which is a good thing, you don't need to stop to check. It can vibrate every 25%, 50, 75 and 100% of your workout, so I am aware of my workout without interruptions. (other smartwatches, the screen dims after 5 minutes with no chance to keep always on)

Connectivity and APP. I am an Android User, I have a Google Pixel 3 XL as most recent phone and I keep my Galaxy S6 from 2016 as backup. The connection with Android was and can be painful, as you probably require to download other Bluetooth apps, and YES, it might not connect. With IPHONE, no problem at all, it can take up to 30 / 40 seconds to connect, every time, but it does work. It is not a Bluetooth pairing, the app will get Bluetooth permission and then synchronize with the watch. Myself, I use my partner phone to sync my workout. Not a big deal. To be fair, at the beginning I was a little bit frustrated, but by now I got used to it. I am not using Android to sync it, I am not saying it doesn't work with Android, but with my 2 Android phones, I couldn't manage to get a smooth synchronization as I am getting with iPhone. Again, This is just me.

Swimmo App: the app is fine, you can see your workout in a decent format: for each lap you can see the time, heart rate. It is accurate. Now you cannot see more details such as SWOLF and other fancy stuff for professional swimmers, but for me, it's not so important as i am not swimming for competition, but just to keep in shape. So if you are a triathlete and you are after an awesome Swim watch, just spend the money and get a Garmin. Period. But a good Garmin is €400 to 600 vs €200 of Swimmo EUR. For me was and is more then good. (also having a 300£ smartwatch, no way I am spending extra for a Garmin).

I read most of the reviews here, and I genuinely think they are not fair, also I can only see 70+ reviews and they are all in some shape negative or poor. For me they DO NOT represent the real Swimmo.

My suggestion is to consider exactly what is your swimming purpose. If you want to track your workout with accurate and basic information, and you want a reliable watch for swimming, SWIMMO IT IS. If you are a pro swimmer and you have the money, then get a Garmin.

I am swimming in a good gym pool, I see out of 20 guys, only 2 or 3 have a watch and most likely a Garmin, but they have the cash and probably they do track more sports besides swimming.

If swimming becomes your only sport, well Swimmo can be the right companion.

I lost 11kg in 4 months, swimming at least 6 times a week for 40 min on average and Swimmo was definitely an important part for keeping my motivation up.

Lastly, if you read my story: Swimmo cost 179£ or 199 EUR. Is it worth the money? from 1 to 10 I would give a 8. I hope it will last for long time, so far all good.

Delivery. it's free and comes from Poland via Post. you will get it within 7 working days, it's not amazon prime, but can you wait?

And, if you have issues or questions, the Swimmo customer support are very nice and they reply very quickly and professionally, at least they were very nice to me.

I hope my review can be useful to make the right decision about this swim watch. Happy swimming to everybody and, for me, having this Swimmo tracker, it is definitely valuable.

Best wishes.

2019年11月5日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Hello. Thank you for this very detailed review - we appreciate your feedback and we will continue to improve our product to address some of the points you've made (for example SWOLF and automatic rest detection that you've mentioned will surely be implemented).

The one thing that we wish to clarify is that the delivery method will not always be the postal service. This depends on the country of destination and the reliability of the postal and courier services in the given country.

5つ星のうち1の評価

DO NOT BUY THIS PRODUCT!!!!!

Swimmo,

The reason I didn't ask to send it back was because I wanted it to work. I tried everything you suggested. It's not up to me to find working components that should be included in the product, to make the watch work.
If it was, as you said, the cable, don't forget you provided that cable. Those kind of cables tend to have different connectors. None of the cables that I tried worked. I'm not going to try cables that don't fit in case it damages the watch! It was on you to supply everything needed to make the watch work, and you didn't. I shouldn't have to spend four months trying to get your product to work.
I find your attitude and product horrifically bad. You haven't even offered to reimburse the postage I had to pay for to send it back.

2019年10月23日
自発的なレビュー
5つ星のうち4の評価

Ótimo relógio!

Estou muito satisfeito com meu Swimmo.
Confesso que no início tive alguma dificuldade em entender seu funcionamento, mas o pós-venda da equipe Swimmo é excelente e tirou todas as minhas dúvidas.
Recomendo!

2019年10月22日
自発的なレビュー
5つ星のうち1の評価

Disappointed

I have to say I'm very disappointed with this product. I have had it for a few months now. And I seem to be spending half my time charging it. The battery never seems to last past one swim. The watch turns its self on regularly. I have been unable to sync it with the app. For the money this product cost and the amount of weeks it took to deliver,along with the very obvious issues with it I would not recommend it

2019年10月13日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Dear Mathew, we are sorry that you are dissatisfied. From your message we can see that you tried to pair the watch directly to your phone's Bluetooth interface, whereas it should be done via the mobile app only. As for the other issues - please e-mail us the details and we will surely help.

5つ星のうち1の評価

Unusable product

Unusable product. Constantly having to do reset. The pulse/HR feature just does NOT work because it s wildly inaccurate - it reports HR way down. While swimming it will miss laps whenever it wants. Sync with mobile app works half of the times because teh app either does not find the phone or the phone is stuck and needs to be reset. Integration with Strava does not work at all. The worst part is customer service. They are are arrogant, petulant, rude and unhelpful.
For $200 save yourself the trouble and spend the money at the liquor store you will be happier.

2019年10月9日
自発的なレビュー
5つ星のうち2の評価

What a disappiontment

Lets see, what are my issues with this watch.
1. Doesn't provide a set workout. It does laps, but trying to analyze after a swim is impossible... I think the set of 100's I did are laps 40 - 100 on the watch.
2. Requires very strong hitting to get it to realize you want it to start.
3. Cannot get it to sync with phone app very well. It takes 4-5 tries.
4. Cannot read it at while swimming.
5. Cannot get two complete swims before a charge. Basically, swim, charge and swim again.
6. Lack of usable documentation. There is no real users guide to help you determine why you would want to use a particular function. I still don't know how to use a goal properly.

This was supposed to be a swimmers watch. All the videos I watched had people so pleased. But reality check, who goes on their phone before a swim to set up a goal. Especially if you read #3 above. I want to get in the pool, get my workout done and be able to see how I did on the set of 200's. Wait, can't do that, see #1. I had such high hopes with this watch, but I'm completely disappointed; think I'll go to a garmin swim.

2019年10月3日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Hello Randy.

We appreciate your feedback, although we would like to point out that the specification and the functions of the watch are listed on our website. Sets/intervals are among our future plans but for now please remember to pause the workout when resting.

The watch requires slight tapping on the screen - this is not a touch screen that you can find in your smartphone, but it definitely does not require hitting it hard. We are sure that it's a matter of getting used to it, but this solution has multiple advantages over a standard touch screen or physical buttons.

As far as syncing is concerned, it might be a matter of setting the phone correctly. You have not contacted us for support so we cannot say much more.

The watch should be perfectly visible underwater and we would like to hear more from you.

The battery should last for around 5 hours of continuous workout, which is also specified on the website.

You can find the full manual in the FAQ section of our website - we hope this helps.

5つ星のうち1の評価

Buyer Beware

Buyer Beware. I placed an order yesterday at 4:18pm and at 4:21pm upon receiving the order confirmation, I decided that I did not want the watch, due to poor reviews on customer service and lack of general information on the website.

I was told some bogus answer that it already had shipped. Highly impossible. There is no Q&A about returns/refunds, that it is shipping from Poland, the wait times for a refund or return, and even at most basic steps or instructions for refunds.

Terrible customer service, I would recommend a new strategy for customer service instead of marketing videos, thankfully, I have an American Express.

If they do ship the package it is being refused. Good luck getting your watch back Swimmo.

2019年9月12日
自発的なレビュー
Swimming ロゴ

Swimming からの回答

Hello,

Both our customer service and the fulfillment facility operate in a timezone different than yours. Your package has been dispatched automatically before we could react, but we have provided further instructions for the return in the very first e-mail.

The information you claim to be missing from the Q&A can be found in the Terms of Sale section (as is standard) of the website.

As we have stated in our e-mails, we will gladly process your return.

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