We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... もっと見る
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I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... もっと見る
Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... もっと見る
5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
2 Thane Road, NG7 2TG, Nottingham, 英国
- 0115 837 1419
4.6
優良
368件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great friendly professional service
Great friendly professional service! Always made to feel welcome.
2024年12月15日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Karl , I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Just visited for a simple MOT
Just visited for a simple MOT - and all very efficient
Lizzy dealt with my visit and was very helpful
2024年11月28日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Cross, I’m delighted to read your kind words about your recent visit to us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Always a pleasure to visit
Always a pleasure to visit. Always made to feel welcome. Always listen and always help to the best they can.
2024年11月15日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Dunleavey, I’m delighted to read your kind words about recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
History is everything
Aston Martin Nottingham are always super polite, efficient and helpful (thanks Lizzie!) but on this occasion the service book had not been filled in correctly.
A small oversight but history with these beautiful cars is paramount. Not happy to post it, so will just have to wait until passing.
2024年10月24日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Christopher, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail – jakesaleh@sytner.co.uk – so that I can investigate this for you? Kind Regards, The Team at Aston Martin Nottingham.
offered a while you wait service
offered a while you wait service
told small service should be about one and half hours
pestered your receptionist for update (not her fault)
she said has no one been to see you (not her fault )
kept there three and a quarter hours
no one taking ownership of my visit
service perfect but
will not happen again
Brian Davies
2024年10月30日
Sytner Group - Aston Martin Nottingham からの回答
Dear Mr Davies, We are sorry to read your review but understand our Aftersales Manager, Jake has since spoken to you. We value all feedback and I'm glad we were able to assist. We look forward to welcoming you back again soon. Kind Regards Allan Dennis Head of Business
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Nicolas, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Service Dept
The staff member (Lizzie) from service department was excellent. She was bright and managed the job well.
2024年10月15日
Sytner Group - Aston Martin Nottingham からの回答
Good Afternoon Richard, I’m delighted to read your kind words about your recent service with Lizzie. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Paul, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
As you'd expect - first rate.
The pre booking was easily arrange, the welcome from the reception staff was first rate and I was kept informed of progress throughout. Excellent!
2024年9月24日
Sytner Group - Aston Martin Nottingham からの回答
Good Afternoon Martin, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
DBX707 Recall and tracking issue…
As usual all the staff at Aston Martin Nottingham were a pleasure to deal with.
There’s always a warm welcome and whatever the reason for the visit everyone is friendly, helpful and very efficient. Particular thanks to Lizzy on this occasion for her help.
Would highly recommend Aston Martin Nottingham
2024年9月19日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Karen, I’m delighted to read your kind words about your recent service with Lizzy. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Amazing service provided by Peter Ward
Amazing service provided by Peter Ward. Very approachable and dealt with every aspect of my service and MOT admirably. A credit to the dealership and would like to wish him every success with furthering his career within the dealership.
2024年9月4日
自発的なレビュー
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Lightfoot, I'm overjoyed to read your feedback on your recent service with Peter. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, the Team at Aston Martin Nottingham.
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Stone. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
I found the care and assistance of the…
I found the care and assistance of the whole team from Allan Denis down has been outstanding.
2024年8月21日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Browne, I’m delighted to read your kind words about your experience with us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Very impressive customer service
Very impressive customer service, kept me informed during my car service, made recommendations of work that should be looked at in the near future, but not essential now. Lizzy was very helpful about the questions I asked.
2024年8月21日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Richard, I’m delighted to read your kind words about your recent service with Lizy. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
An excellent experience at Aston Martin…
An excellent experience at Aston Martin Nottingham. The staff were all very helpful and kept me up to speed with progress on my car. Great coffee as well!
2024年7月30日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Smith,Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Easy and friendly service
First and foremost, Danny was incredibly easy to contact and communicate with. In my personal situation of relocating to a new role abroad, I need a fast and problem free sale of the car and this service was certainly delivered by Danny. He was clear with the procedures and provided clarity with all the steps that I had to complete to sell the car. The final agreed price was also one I was happy with and was easily competitive with other prices from other companies wanting to buy the car.
2024年7月31日
自発的なレビュー
Sytner Group - Aston Martin Nottingham からの回答
Good Morning George, I’m delighted to read your kind words about your recent experience with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Andrea, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Audi Tron Q4 test drive
I recently had a test drive of the new Audi Tron Q4 at Audi Sytner Nottingham, arranged with Kieran Karia. Kieran looked after me from start to finish, was very attentive and answered all my questions about the vehicle, styling and equipment options. Thank you Kieran, I’m sold! Overall easily a five star experience.
2024年6月11日
自発的なレビュー
Sytner Group - Aston Martin Nottingham からの回答
Dear James, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business
Terrific personal service from Ash and…
Terrific personal service from Ash and the team as ever. Just that feeling that they genuinely care about the vehicle and the customer.
2024年6月6日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Kealey, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Very professional service
Very professional service, made very easy without any pressure. Made to feel very special.
2024年4月16日
Sytner Group - Aston Martin Nottingham からの回答
Good Morning Mr Wainwright, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
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