Sytner Group - Aston Martin Nottingham レビュー 

368
TrustScore 5段階評価の4.5

4.6

2 Thane Road, NG7 2TG Nottingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... もっと見る

5つ星のうち5の評価

I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... もっと見る

5つ星のうち5の評価

Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... もっと見る

5つ星のうち5の評価

5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

368件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(368)

過去12か月のレビュー数: 12,428

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Always pleasant helpful staff all…

Always pleasant helpful staff all issues are discussed and resolution
Found

2023年2月27日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you Mr Browne for your 5* review and wonderful comments. Kind Regards, Allan Dennis, Head of Business.

5つ星のうち5の評価

My vantage came in for a service last…

My vantage came in for a service last week
I dealt with Ashley and James
The whole experience was great, a
fantastic quality of service in every way, I shall always bring my car to Aston Martin Nottingham
Thank you both very much

2023年2月16日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you for your delightful comments, Mr Douglas! We are thrilled you had a great experience here at Aston Martin Nottingham. Kind Regards Allan Dennis. Head of Business.

5つ星のうち5の評価

High quality customer service

Efficient diagnosis and repair of a recent mis-firing of 2 cylinders. No nonsense approach to looking into other potential issues in the interest of the vehicle. I am appreciative of the fact Aston Martin Nottingham recovered the vehicle from my home as Aston Martin Assistance would only recover to my nearest dealership, who at the time, were not able to investigate or undertake any issues so the likelihood would have been for me to be without my vehicle for some time. Well done to Nottingham

2023年1月9日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you very much for your 5 star review and positive comments about your experience with us here at Aston Martin Nottingham. Kind Regards, Allan Dennis, Head of Business.

5つ星のうち5の評価

Good communications and work carried…

Good communications and work carried out as requested

2023年1月25日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you for your 5 star review and positive comments, Mr Lacey. We are delighted you enjoyed your experience with us at Aston Martin Nottingham. Kind Regards, Allan Dennis, Head of Business.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Excellent service generally and great coffee!

2023年1月6日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you very much for your kind words and 5* review, Mr Hardy! Kind Regards, Allan Dennis. Head of Business.

5つ星のうち5の評価

I was made to feel that both myself and…

I was made to feel that both myself and my vehicle were important.
From booking through to collection I was kept informed and at the price that was agreed.
Thanks to Jake Saleh and Andy Moreton for taking care of my car.

2022年12月22日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Thank you very much for your positive comments and 5 star review, Matthew. Kind Regards, Allan Dennis, Head of Business.

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Always a great experience.

2022年12月23日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Burrows, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Excellent experience

2022年12月16日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Moxon Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

The salesman was the reason why I…

The salesman was the reason why I placed my order. His name was Oliver Ball. He was professional, attentive and very helpful without being pushy. He is an excellent ambassador for the company.

2022年11月19日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Patterson, Thank you for your 5 star review and comments about Oliver! We look forward to seeing you again soon. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Huge shout out to Shaz at AM Nottingham!

Massive thank you to Shaz for enabling the purchase of my dream car!
Highly professional and courteous from the outset, and despite the added complication of me being in America during our email negotiations he worked out a great deal for me.
Due to horrific traffic I was over 30 minutes late to pick my car up, and despite me offering to come back the following day he insisted on working late for me. Nothing was too much trouble and he stayed on well after closing time to ensure I got my (absolutely fantastic, awesome!) car yesterday evening.
Huge thumbs up and many many thanks to this dedicated professional!

2022年10月7日
自発的なレビュー
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Roderick Thank you for taking the time to leave such a great review about your recent experience. I will ensure Shaz receives a copy of your feedback as he will be delighted to read this. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Ollie was great

Ollie the salesmen who dealt with me couldn’t do enough to help me choose the vehicle I wanted and to get me the deal I wanted would highly recommend the dealership from receptionists to accounts great service.

2022年9月13日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Preston Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Top Quality Service

Professional service, handled with a nice personal touch. All work carried out to a very high standard and I was kept informed all the way through.

2022年9月2日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Dyson Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Quick and easy

Prompt, efficient and accurate service from a friendly team - a real pleasure to deal with

2022年8月30日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Good afternoon Mr Power thank you for your 5 star review and very kind comments which i will share with the team .Kind Regards Melanie Vine Customer Experience Manager.

5つ星のうち5の評価

Very professional

Very professional, Gerald Flint dealt with my sale and Simon Pearce the business details, smooth transaction and well hydrated during the stay.

2022年7月25日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Nelson Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Brilliant from the off with none pushy…

Brilliant from the off with none pushy sales experience that was enjoyable rather than a chore.

2022年7月9日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Leak, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

Rapides service

Apart from being very expensive.
The staffs were very courteous.
I was very pleased with the service I received,especially the valeting of my car.

2022年7月9日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Oliver, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

5つ星のうち5の評価

More than Happy

Ashley arranged everything for the car's service and its MOT and all went to plan. there was some warranty work too which Ashley kept me informed about progress throughout. More than happy with service provided.

2022年6月7日
Sytner Group - Aston Martin Nottingham ロゴ

Sytner Group - Aston Martin Nottingham からの回答

Dear Mr Radcliffe, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business

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