We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... もっと見る
企業が回答しました
Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish! Extremely professional, welcoming and attentive throughout. The whole exper... もっと見る
企業が回答しました
I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fau... もっと見る
企業が回答しました
I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them. The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine. But equal to all of... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Mobberley Rd, WA16 8GT, Knutsford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a slight issue with my Bentley roof and Matt Thompson in service, found the problem and replaced and installed new parts quickly and efficiently and paying became less painful!!!
Thanks

Sytner Group - Bentley Manchester からの回答
Very helpful on arrival showed my grandson around the garage lovely treat prompt service on car no problem even picking me up at railway station when I picked car up Very helpful throughout

Sytner Group - Bentley Manchester からの回答
Manchester McLaren are always thorough when my vehicle is in for service, the technicians diagnosed faults that I didn’t even know about. The only thing that could be better is when I collected my vehicle this time it was dirty from been sat outside which was disappointing as it had just had ceramic coating applied before it came to service.

Sytner Group - Bentley Manchester からの回答
Excellent Service. Pick up and Delivery by Charles superb.
All the worked completed satisfactorily and on time
Very Pleased

Sytner Group - Bentley Manchester からの回答
Comfortable and welcoming, knowledgeable staff that care about the cars they look after.

Sytner Group - Bentley Manchester からの回答
I had 2 cars collected taken to Manchester Bentley and McLaren from a remote location and in both cases it was dealt with seamlessly and efficiently.
We are always happy with the service we experience and the team perform a great job.
Communication is generally good

Sytner Group - Bentley Manchester からの回答
Excellent service from stepping through the door to collecting car. Could not be faulted.

Sytner Group - Bentley Manchester からの回答
Worst experience. Took days to collect the car, lost a piece of my bumper which now needs reordering and still did not fix the issue which now has to be re-looked at. You'd think you would have a quick service of picking up a rolls Royce instead of leaving it stranded in a car park for days and you'd also think they'd take more care in not loosing parts on a £300,000 car.

Sytner Group - Bentley Manchester からの回答
Poor attitude of service staff.
Overcharging customers.
Charged for items not done and said that they had done it.
When confronted the staff were dismissive.
Service is very good but getting a little too expensive
Will probably use a independent specialist for the next service

Sytner Group - Bentley Manchester からの回答
Excellent service , just so easy , polite efficient staff , just what you would expect from Bentley

Sytner Group - Bentley Manchester からの回答
Fantastic service especially the guys who picked up and delivered my car back
Great service 👍👍👍👍👍👍👍👍👍

Sytner Group - Bentley Manchester からの回答
Great service and advice, everything done on time and kept me informed all the way through

Sytner Group - Bentley Manchester からの回答
I sent my B GT for a service, Sytner manchester.. I also knew I had a problem with a buzzing noise coming from the front footwell area which needed investigating. Service complete with no issues...I was advised by Leigh Taylor, that as well as the noise, my rear parking sensor and rear camera didn't work. I told him that i had a warranty contract which would cover the work, his reply. Warranty only covers broken parts, not investigation..
Buzzing noise.. dash board needs to come out, at my expense, so they could investigate what the problem is, then hopefully, I could claim that back the broken part and re installation of the the dashboard. initial investigation none reclaimable..circa £1800,
Rear pk sensor and camera..Leigh..the rear bumper needs to be removed so we can asses problem, again at my expense till they know whats wrong, circa £ 300-£400. I said NO...
I sent my car this morning to GT Services, over the road from Bentley Manchester, Within 10 minutes
they told me, the buzzing noise was a vacuum pipe on the inner passenger wing, which they replaced...
The rear parking sensor and camera wasn't working because a wire was disconnected...Re connected.
Fully repaired...BILL for Two hrs labour.
Im absolutely disgusted, of the incompetence, or the dishonesty of Bentley Manchester Service...I have been a loyal customer of Bentley Manchester for 25 years, ask Yan, Tony Whitley...Buying arnages, and gt's...
I will sadly dine out on this experience....
Regards. Nigel Ormond-Smith 07831 303 909
The people from the driver to the staff in
The service center

Sytner Group - Bentley Manchester からの回答
It was a present experience and speed of response was good in attending my vehicle

Sytner Group - Bentley Manchester からの回答
Fantastic service from start to finish. From a welcome cup of coffee to the head technician explaining everything in detail was an absolute delight!

Sytner Group - Bentley Manchester からの回答
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