Sytner Group - Bentley Manchester レビュー 

382
TrustScore 5段階評価の4.5

4.6

Mobberley Rd, WA16 8GT Knutsford, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... もっと見る

企業が回答しました

5つ星のうち5の評価

Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish! Extremely professional, welcoming and attentive throughout. The whole exper... もっと見る

企業が回答しました

5つ星のうち5の評価

I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fau... もっと見る

企業が回答しました

5つ星のうち5の評価

I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them. The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine. But equal to all of... もっと見る

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企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

382件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(382)

過去12か月のレビュー数: 12,192

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5つ星のうち5の評価

I had a slight issue with my Bentley…

I had a slight issue with my Bentley roof and Matt Thompson in service, found the problem and replaced and installed new parts quickly and efficiently and paying became less painful!!!
Thanks

2025年8月1日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Adams, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち5の評価

Great experience

Very helpful on arrival showed my grandson around the garage lovely treat prompt service on car no problem even picking me up at railway station when I picked car up Very helpful throughout

2025年7月23日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Noye, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち4の評価

McLaren 720 Service…

Manchester McLaren are always thorough when my vehicle is in for service, the technicians diagnosed faults that I didn’t even know about. The only thing that could be better is when I collected my vehicle this time it was dirty from been sat outside which was disappointing as it had just had ceramic coating applied before it came to service.

2025年7月4日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Graham, Thank you for taking the time to leave feedback. We are pleased to hear that our service checks are always extensive and detailed. It is disappointing to read that your vehicle was dirty on this occasion, we value all feedback to ensure that we continually improve our customer experience and this will be investigated by our Service Team. We look forward to seeing you again soon. Kind Regards, Team Manchester.

5つ星のうち5の評価

Excellent Service

Excellent Service. Pick up and Delivery by Charles superb.
All the worked completed satisfactorily and on time
Very Pleased

2025年7月3日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Knight, We are so pleased to read that we provided an excellent level of service. Thank you for taking the time to pass on your feedback, I will ensure Charles hears your kind words, he will be delighted. Kind Regards Team Manchester

5つ星のうち4の評価

Comfortable and welcoming

Comfortable and welcoming, knowledgeable staff that care about the cars they look after.

2025年7月1日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Good Morning Charanjit, We're delighted to read your kind words about Team Manchester. Thank you for your feedback, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

5つ星のうち5の評価

Service with a smile

I had 2 cars collected taken to Manchester Bentley and McLaren from a remote location and in both cases it was dealt with seamlessly and efficiently.
We are always happy with the service we experience and the team perform a great job.
Communication is generally good

2025年6月27日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Good Morning Michael, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and 5 star rating, we look forward to your next visit with us. Kind Regards Team Manchester.

5つ星のうち5の評価

Excellent service from stepping through…

Excellent service from stepping through the door to collecting car. Could not be faulted.

2025年6月19日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Robert, Thank you for your 5 star review and comments. Kind Regards Team Bentley Manchester

5つ星のうち5の評価

No review

No public review

2025年6月3日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Diggines, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち1の評価

Terrible.

Worst experience. Took days to collect the car, lost a piece of my bumper which now needs reordering and still did not fix the issue which now has to be re-looked at. You'd think you would have a quick service of picking up a rolls Royce instead of leaving it stranded in a car park for days and you'd also think they'd take more care in not loosing parts on a £300,000 car.

2025年5月23日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Williams, We are very sorry to read your comments and would welcome the opportunity to discuss this further. Unfortunately we are unable to find your contact details on your database at Rolls-Royce Manchester. At your convenience, could you please contact us on 01565 631166. Kind Regards Jon Crossley Managing Director

5つ星のうち3の評価

Service is very good but getting a…expensive

Service is very good but getting a little too expensive
Will probably use a independent specialist for the next service

2025年4月17日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Hargreaves, Thank you for your valued review. We appreciate your comments and take all feedback on board. Kind Regards Team Manchester

5つ星のうち5の評価

Excellent service

Excellent service , just so easy , polite efficient staff , just what you would expect from Bentley

2025年4月10日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Nic, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち5の評価

McLaren 720 spider

Fantastic service especially the guys who picked up and delivered my car back
Great service 👍👍👍👍👍👍👍👍👍

2025年4月6日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Maria, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち5の評価

Great service and advice

Great service and advice, everything done on time and kept me informed all the way through

2025年4月1日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Riley, Thank you for your 5 star review. Kind Regards Team Manchester

5つ星のうち1の評価

I sent my B GT for a service

I sent my B GT for a service, Sytner manchester.. I also knew I had a problem with a buzzing noise coming from the front footwell area which needed investigating. Service complete with no issues...I was advised by Leigh Taylor, that as well as the noise, my rear parking sensor and rear camera didn't work. I told him that i had a warranty contract which would cover the work, his reply. Warranty only covers broken parts, not investigation..
Buzzing noise.. dash board needs to come out, at my expense, so they could investigate what the problem is, then hopefully, I could claim that back the broken part and re installation of the the dashboard. initial investigation none reclaimable..circa £1800,
Rear pk sensor and camera..Leigh..the rear bumper needs to be removed so we can asses problem, again at my expense till they know whats wrong, circa £ 300-£400. I said NO...
I sent my car this morning to GT Services, over the road from Bentley Manchester, Within 10 minutes
they told me, the buzzing noise was a vacuum pipe on the inner passenger wing, which they replaced...
The rear parking sensor and camera wasn't working because a wire was disconnected...Re connected.
Fully repaired...BILL for Two hrs labour.
Im absolutely disgusted, of the incompetence, or the dishonesty of Bentley Manchester Service...I have been a loyal customer of Bentley Manchester for 25 years, ask Yan, Tony Whitley...Buying arnages, and gt's...
I will sadly dine out on this experience....
Regards. Nigel Ormond-Smith 07831 303 909

2025年3月21日
5つ星のうち5の評価

All went to plan.

All went to plan.

2025年3月11日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Parle, Thank you for your 5 star review and comments. Kind Regards Team Manchester

5つ星のうち4の評価

It was a present experience

It was a present experience and speed of response was good in attending my vehicle

2025年3月7日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Thank you for your review and comments. We look forward to welcoming you back again soon. Kind Regards Team Manchester

5つ星のうち5の評価

Fantastic service from start to finish

Fantastic service from start to finish. From a welcome cup of coffee to the head technician explaining everything in detail was an absolute delight!

2025年2月20日
Sytner Group - Bentley Manchester ロゴ

Sytner Group - Bentley Manchester からの回答

Dear Mr Garnett, Thank you for your 5 star review and comments. Kind Regards Team Manchester

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