Sytner Group - Graypaul Ferrari Edinburgh レビュー 

248
TrustScore 5段階評価の5

4.9

Fort Kinnaird,Midlothian, EH15 3HR Edinburgh, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team faced challenges over the scheduled service date for my car and they worked with me to still make the as planned service happen. The team also provided support, first stage support to get... もっと見る

企業が回答しました

5つ星のうち5の評価

Steven managed the whole process from drop-off to pick-up really professionally. He kept me updated through the service and MOT process and the car was ready for collection when he said it would be. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I collected my new Bentley Continental GT Speed Hybrid on April 17th. This is the 5th car I have had from Graypaul Edinburgh in the last 10 years, 3 Maserati's and 2 Continental GT's. The service, f... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to colle... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

  • Fort Kinnaird,Midlothian, EH15 3HR, Edinburgh, 英国

  • 0131 629 0342

4.9

優良

TrustScore 5段階評価の5

248件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(248)

過去12か月のレビュー数: 12,382

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The car was returned in excellent…

The car was returned in excellent condition fully valeted at no extra cost

2024年6月5日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Taylor, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Darren Delicata Ferrari Roma K1 XDD

General excellent service and communication from Louise and Terry

2024年5月2日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Delicata, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

A very rewarding experience

Your staff were professional, friendly and well presented which made my visit an extremely pleasant experience.

2024年4月18日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr McCallum, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Absolutely 1st Class Service from…

Absolutely 1st Class Service from everyone Ferrari. Special mention to Terry, Megan and Zach. Service on car was exceptional quick and absolutely no problem. Megan and Terry sorted out a taxi to collect me. Was very grateful for this gesture. Even managed a chat with everyone and lovely coffee. Many thanks to you all. Delighted with car as well John Rushbrook

2024年4月17日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Rushbrook, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Louise was fantastic

Louise was fantastic. Nothing was too much trouble, including opening the dealership early so I could drop off the car.

2024年4月10日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Middleton, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Great Customer Service

Louise really looked after us well, the team did a great job on my car with a tight time line. I really appreciate the effort of the team at Graypaul Edinburgh

2024年4月10日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Bain, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Absolutely fantastic service.

Absolutely fantastic service.

2024年2月26日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Tekleab, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Zack an Gregg were fantastic to deal…

Zack an Gregg were fantastic to deal with it went very well , handover was excellent

2024年3月8日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Brannagan, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Always a great customer experience

I’ve been a customer at Graypaul, Edinburgh for just under 3 years and really appreciate how valued they make me feel. Whether it is purchasing a vehicle or having one serviced they are friendly, efficient, trustworthy and knowledgeable. A big ‘thank you’ to Zac C. in the Sales Team and Terry and Steven in the Service Team who always represent the Graypaul/Ferrari brands in the most professional and accomplished manner. A pleasure to deal with.

2024年2月29日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Slater, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

I have bought 2 Maseratis from the…

I have bought 2 Maseratis from the fantastic dealership, from sales to service and after care including the front of house reception this dealership is second to none, I have previously owned 2 Porsche and an Audi R8 for me the Italian manufacturer are leaps and bounds above and have an excellent group of very well managed and very courteous team promoting a fantastic selection of exclusive cars. Greypaul went over and above the contracted agreement and myself and my wife had an amazing couple of days in Edinburgh while our Grecale was having its first service.

2024年3月5日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Very good service Really good service especially from…

Really good service especially from Terry, whilst the issue to a while to establish Terry kept me fully informed and arranged the car to be delivered.

2024年2月9日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Andrew, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Amazing team - Edinburgh

What this company does well is it treats all customers the same regardless of the car value. They are friendly and always consider the kids. Garage is flexible, always get a great curtosy car and pricing is good. Please never stop the collection and drop of service.

2024年2月9日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Great service friendly and professional…

Great service friendly and professional staff made buying a car a pleasurable experience even delivered it to my workplace

2024年2月6日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Kelly, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Professional service department staff

Professional service department staff, competent hands on technicians in the workshop.

2024年1月29日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Lansdell, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Good service.

2024年2月6日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Rob, Thank you for your 5 star review. Kind Regards Team Graypaul Edinburgh

5つ星のうち5の評価

Bentley Edinburgh

As always the full team at Bentley Edinburgh gave exceptional service.

2024年2月1日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Dear Mr Stewart, Thank you for your5 star review and comments. Kind Regards Team Graypaul Edinburgh

5つ星のうち2の評価

company was asked to fix TPMS system…

company was asked to fix TPMS system fault returned within ten minuets of driving car , broke/ forced open glove box cover and left in a broken condition , car had been delivered with glove compartment in a closed condition, also altered original quotation and were extremely excessive in costings

2024年1月31日
Sytner Group - Graypaul Ferrari Edinburgh ロゴ

Sytner Group - Graypaul Ferrari Edinburgh からの回答

Good Morning Sir, I am sorry to hear that your recent experience with us has not met expectations. We would appreciate being able to speak to you about this further at your convenience and shall contact you separately. Kind Regards, Dominic Bell, Head of Business

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