Having spent 6 weeks (!) unsuccessfully trying to get some security wheel studs direct from Maserati, I phoned Nottingham and James sorted me out straight away: They arrived in the post the very next... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I changed my mind over a weekend after having experienced high pressure sales techniques to get me to sign when they knew we needed to hurry home. I was extremely apologetic but despite being willin... もっと見る
企業が回答しました
Well done to Sytner Nottingham. Its the people that make the experience and not the cars per se. Georgia, Gareth, Ellie, (Elle), Lee and David were all instrumental in making a soul very happy. When b... もっと見る
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Georgia was excellent. She was engaged, communicative, non-judgemental and well informed. In experiences with other premium clear dealerships, they have on occasion been overly aloof and self-importan... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Lenton Ln, NG7 2NR, Nottingham, 英国
- 0115 837 8036
4.7
優良
48件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GREAT SERVICE GREAT PEOPLE
2019年7月29日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Thank you Mr Almond, I am delighted to read your kind words about your experience with us here at Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Nick Jessop - Head of Business.
James was very professional the…
James was very professional the receptionists were very polite and helpful. Showroom immaculate. Lovely cake too.
I look forward to visiting again when my car is ready for renewal
2019年6月25日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Thankyou Mr Cotton for your kind words and great 5* review. I'm delighted to hear that you've had a fantastic experience in the showroom and we look forward to welcoming you back to the dealership again soon. Kind Regards, Nick Jessop - Head of Business
Fantastic team at Graypaul
Fantastic team at Graypaul, extremely friendly and hardworking to make buying easy and fun. I particularly like the way Ben and David took the time to call me as a customer which is much more personal than email alone.
2019年5月24日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Dear Mr Foster, Many thanks for taking the time to leave a 5* review and such positive feedback. I'm delighted to read that you've had a fantastic experience, particularly with David and Ben. We look forward to welcoming you back to Graypaul Nottingham soon. Kind Regards, Nick Jessop - Head of Business
Masserati experiance....
Very good customer service and professionalism from the Maserati specialist James Huberstone and team at Nottingham.
2019年5月17日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Dear Mr Collins-Jones Many thanks for taking the time to leave positive feedback based on your experience in our dealership. I'm delighted to read that you've had a great experience, both with James and our wider team here at the showroom. We look forward to welcoming you back soon. Kind Regards, Nick Jessop - Head of Business
Sytner Group - Graypaul Maserati Nottingham からの回答
Thankyou Byron for the kind words and great 5* review. We look forward to welcoming you back to the showroom soon. Kind Regards, Nic Shacklock - Marketing Manager
Great Service Start to Finish
All of the team at Maserati are delightful to work with but James Humberstone is exceptional.
2019年4月29日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Thankyou Fiona for your very kind words and great 5* review. I'm delighted to hear that you had a fantastic experience here in our showroom and in particular with James. We look forward to welcoming you back to the dealership soon. Kind Regards, Nic Shacklock - Marketing Manager
Maserati Levante
Excellent service by Graypaul Nottingham from start to finish. Initially I hadn’t intended my new car to be a Maserati but very glad I made the decision to switch. David Auld & the team were brilliant.
2019年4月4日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Thankyou Mr King for your kind words and great 5* review. I'm delighted to hear that you've had a fantastic experience in the showroom with David and the rest of our team. I do hope you enjoy your new Maserati and look forward to welcoming you back to the showroom in the future. Kind Regards, Nic Shacklock - Marketing Manager
Every member of staff I met was…
Every member of staff I met was personable - girls on welcome desk were lovely - very pleasant and polite. Transaction was handled in a professional way , just one minor glitch , but overall well satisfied and would recommend to friends / family.
2019年4月2日
自発的なレビュー
Sytner Group - Graypaul Maserati Nottingham からの回答
Hi Steven, many thanks for the kind words and great review. I'm delighted to hear that you've had a good experience in our showroom and with our team. If you have any issues or want to discuss your glitch, please don't hesitate to get in touch. Kind Regards, Nic Shacklock Marketing Manager
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