Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... もっと見る
企業が回答しました
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... もっと見る
企業が回答しました
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... もっと見る
企業が回答しました
Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very poor communication and level of service. Slow to progress ... 1-2weeks has turned into 2months and the car is still not due back until 6th Sept at the moment!

Sytner Group - Maranello Sales からの回答
Everything was as promised having been badly let down by Sytner’s Jaguar dealership a number of times it was refreshing to have some customer care delivered

Sytner Group - Maranello Sales からの回答
I had an amazing experience buying my 812 with jack at maranello. He was very attentive and didn’t miss any details and was a great experience , I would definitely buy another car from jack again

Sytner Group - Maranello Sales からの回答
Paul at Marinello in Thorpe was excellent as always.
A bit frustrating that there wasn’t the higher car available , which was booked some weeks before , but this was nothing to do with Paul.

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答
Aden did a great job looking after me and keeping me informed of progress. Thank you!

Sytner Group - Maranello Sales からの回答
I have had my Maserati Levante serviced at Egham for a few years and the experience has always been exceptional.
Antony in the service department always looks after me and is extremely knowledgeable but most importantly is always very fair - I would not hesitate to recommend this company for any Maserati work big or small.

Sytner Group - Maranello Sales からの回答
Normally happy with the service, but something went seriously wrong their end this time. Now being resolved and they are taking responsibility, but quite frustrating.

Sytner Group - Maranello Sales からの回答
Called me to tell me the service was due. Arranged to collect the car and deliver it back
Very flexible on timing
Happy with the service.

Sytner Group - Maranello Sales からの回答
Aden & all the staff at the service centre always go the extra mile to provide excellent customer service. I wouldn't go anywhere else.

Sytner Group - Maranello Sales からの回答
Everything just as expected - a very smooth experience from start to finish.

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答
Incredibly helpful and knowledgeable team in customer services who went beyond the norm to assist me and made my experience enjoyable. Special mention for Mandy at Egham Ferrari CS.

Sytner Group - Maranello Sales からの回答
Very friendly and professional service especially from my service advisor Paul Withers who looked after me from start to finish.

Sytner Group - Maranello Sales からの回答
Service from Paul above expectations. Always try to accommodate even when workshop extremely busy.

Sytner Group - Maranello Sales からの回答
The collection, service and return of my Maserati Ghibli was faultless. The car was returned on time, as advised, and spotlessly clean.

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答
I had a great experience with your team on the day my car was serviced. The front of desk were very professional. Evan down to the lady that called me on the phone today. Shame was very polite and professional. Thank you for a great experience. See when it’s time for my next service.
Kind regards Phil Pounder.

Sytner Group - Maranello Sales からの回答
I recently bought a Ferrari from Maranello Egham and couldn't be more pleased by the entire experience, it was simply first class and that was before I even set eyes on the car in person. A special mention must also go out to Theo T. who I dealt with and he arranged everything for me in a very timely manner. So much so that he not only arranged delivery of the car to my home in Northumberland but personally came up to do the handover himself which for me is going above and beyond as it's a circa 600 mile round trip so 'Thank You' for this Theo, you've certainly got a customer for life with me. Outstanding!!!

Sytner Group - Maranello Sales からの回答
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