Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... もっと見る
企業が回答しました
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... もっと見る
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My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... もっと見る
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Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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When we got to the actual service and we had our courtesy car it was faultless and perfect, shame the lead up to this was terrible. Redeemed in the end.

Sytner Group - Maranello Sales からの回答
Great service amazing showroom Hamzah was excellent as usual pulled out all the stops .

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答
Antony in the service department was a breeze to deal with and did an amazing job.

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答

Sytner Group - Maranello Sales からの回答
The experience overall was very good Jack had great knowledge of the vehicle and was very professional.
when i arrived to collect the car the scrap on the front splitter was repaired?? under the splitter was many scratches one so deep bare metal was exposed !!!! surely this would have been identified on your final hand over check? guys i going driving with in Essex it seems just got that little bit more ! many have received a small gift bottle of champagne is the normal gift, i guess the dealerships all have different policy's

Sytner Group - Maranello Sales からの回答
a most professional , courteous and efficient service from the initial call to delivery of the vehicle .

Sytner Group - Maranello Sales からの回答
Simple booking system and quick and efficient when dropping off or collecting my vehicle.
Kept informed of progress and issues found during the servicing, minimal fuss and the vehicle looking great when I collected it.

Sytner Group - Maranello Sales からの回答
Kept in constant contact and easy to get in touch with. Personal service. Thanks Aiden

Sytner Group - Maranello Sales からの回答
Very impressed with the service I received as usual - Mandy and Aden kept me fully informed and updated on the progress of the job.

Sytner Group - Maranello Sales からの回答
Regularly kept us abreast of our order and were very welcoming, friendly, and efficient.

Sytner Group - Maranello Sales からの回答
Adrian looked after me and was very professional. Made the whole process seemless. Great customer experience and would recommend the team at Maranello, Egham.

Sytner Group - Maranello Sales からの回答
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’s are not a cheap car choice but a dream go own & drive. So when the service matches, if not exceeds the brand, it’s a delightful experience. Top car, top service top people; Thankyou Antony. Christian C

Sytner Group - Maranello Sales からの回答
I sent my 812 in for its 3 year service and MOT and to fix a small parking sensor issue. Firstly it took 12 days however that’s ok as I have 6 other cars. But more than that, my parking sensor issue wasn’t actually fixed. The car is in warranty and yet the issue wasn’t addressed. The mileage on MOT was overstated by 5000 miles due to a KM Miles issue but that was later fixed after we brought it to their attention.

Sytner Group - Maranello Sales からの回答
The whole experience was excellent, from my first enquiry through to taking delivery - Jack Bailey and the rest of the team were professional, knowledgeable and great to deal with - there was no time-wasting or bluster, no hard sell on extras, just top-rate knowledge of the car and a can-do attitude. He / they made buying the car the pleasurable experience it should be (but not all dealers do!).

Sytner Group - Maranello Sales からの回答
I would have given 5 stars, but I had to call to chase progress on my car, the day after it was suppose to be finished!

Sytner Group - Maranello Sales からの回答
We got off to a better start than usual in that they managed to pick up the car at the right time rather than the usual process of turning up hours late
When they collected the car I flagged two specific issues. The car came back but amazingly they had forgotten to stamp the service book. This is such a basic issue you just wonder what quality control there is. I then had to chase several times for it to be stamped and returned by post. I also had to chase several times to find the answer to the two specifics I raised at check in. In the end, they confessed that they didn't even know what one of them was
Less style- more substance would be good, The above are frankly schoolboy errors
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