From the day I went in to look at the cars till only a week later when I collected the service I got was second to none. Both Geoff and James were extremely pleasant to deal with. On collection day,... もっと見る
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The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... もっと見る
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Not the best service experience! Car was in dealership for full day before any work was started (according to the tracking app supplied). Consequently it was not ready when I needed it 2 days late... もっと見る
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From walking through the door of the dealership I felt a welcome as the fist person we met was our salesman Geoffrey Worth. His knowledge and enthusiasm of the brand was first class. He answered all m... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, 英国
- 0131 629 0689
4.6
優良
89件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kept me informed and were able to…
Kept me informed and were able to provide good customer service. The final bill was also much better than I expected
2026年6月24日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Many thanks for the kind feedback, David. We look forward to seeing you again soon - enjoy your weekend! Porsche Centre Edinburgh
Introduction to Scott Fraser
From my initial contact with the dealership i was introduced to Scott who gave me information on the car i enquired about. This led to me coming through to test drive the Targa. It required some attention to get it ready for sale. Once i committed to buy the car i paid deposits and spoke with the appropriate colleagues until i physically collected the car on 15th June.
2026年4月27日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you for taking the time to share your experience. We're delighted to hear that Scott was able to assist you from your initial enquiry and provide the information you needed on the Targa GTS. We appreciate your patience while the vehicle was being prepared to meet our standards before sale, and we're pleased that our team was able to support you throughout the process, from placing your deposit through to collection. Thank you for choosing us for your purchase. We hope you're enjoying your Targa and wish you many miles of enjoyable motoring. If there's anything we can assist with in the future, please don't hesitate to get in touch. Thank you for your continued customer and loyalty over the years, Mr Durante. Porsche Centre Edinburgh
Great service
As always, Porsche Edinburgh provide a great service.
Derek is superb and a real asset to Porsche.
2026年6月10日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Many thanks, Stewart - we appreciate your kind feedback and will be sure to let Derek know. See you again soon! Porsche Centre Edinburgh
Recognition from friendly staff at all…
I am a regular customer. Recognition from friendly staff at all levels welcome you as you enter the Dealership. The sales team in particular make it easy to do business. Everything is done quickly, efficiently and with the minimum of fuss.
It's a pleasure to buy a new car and negotiate a trade in value. The finance team make the funding and additional related options very clear.
The service department are always on hand for any technical support required going forward and answer the phone quickly, which for me is a big bonus.
2026年6月6日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Good day Harold, Thank you for your continued loyalty and for taking the time to share such a detailed review. We're delighted to hear that our team consistently provides a warm welcome and makes every stage of your experience straightforward and enjoyable. It's great to know that our sales team made the purchase and part-exchange process quick and hassle-free, while our finance team clearly explained the available funding options. We're also pleased that our service department has been able to provide responsive technical support and prompt communication when needed. Your kind words about the professionalism, efficiency, and friendliness of our staff mean a great deal to us. We truly appreciate your ongoing support and look forward to assisting you again in the future. Porsche Centre Edinburgh
Not the best service experience
Not the best service experience!
Car was in dealership for full day before any work was started (according to the tracking app supplied). Consequently it was not ready when I needed it 2 days later.
2026年5月13日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Good morning Jan, Thank you for your review, albeit a disappointing experience for you which we sincerely apologise for. Having looked into this, I can see that you raised a complaint directly to the Centre on the 21st of May, which was responded to (by our Head of Business) on the 22nd of May, acknowledging your frustrations and providing you with clarity on the matter. We trust the response on the 22nd of May clarifies the matter for you. Kind regards, Porsche Centre Edinburgh
100% Recomend Porsche Edinburgh
All the staff where amazing however Pauline the service manager was a great help and kept me informed about everything. 5-star service and I would 100% recommend Porsche Edinburgh. The team go above and beyond expectations
2026年5月28日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Dear Mr Scott, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Pauline and the entire team provided you with exceptional service and kept you well informed throughout. It’s wonderful to know we exceeded your expectations. Your recommendation means a great deal to us, and we look forward to welcoming you back to Porsche Centre Edinburgh in the future. Best wishes, The Porsche Centre Edinburgh Team
The service from Nathan Findlay from…
The service from Nathan Findlay from the outset was outstanding. He found me the car I wanted and kept in touch during the process. Top class all the way.
2026年4月30日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Dear Brian, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Nathan provided outstanding service and was able to find the car you wanted while keeping you informed throughout the process. It’s wonderful to know that you felt supported and valued every step of the way. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We hope you continue to enjoy your new Porsche. Best wishes, Porsche Centre Edinburgh
Derek at the Edinburgh Centre and he always goes above and beyond his duties, always gets back to me, gets my car picked up if needed, gets it booked in and the work is completed in a timely manner.
I deal with Derek at the Edinburgh Centre and he always goes above and beyond his duties, always gets back to me, gets my car picked up if needed, gets it booked in and the work is completed in a timely manner.
I had a flat tyre, it had worn right through, electric car! the car was not drivable and Derek arranged for collection and new tyres to be fitted. I cant ask for a better service and Derek is a massive asset to the Company.
2026年4月21日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear about the excellent service Derek provided at our Edinburgh Centre. Going above and beyond for our customers is exactly the standard we strive for, and it’s great to know Derek kept you informed throughout and was able to quickly arrange collection and replacement tyres when your vehicle became undrivable. We understand how stressful situations like that can be, especially with an electric vehicle, so we’re pleased he was able to make the process as smooth as possible. Your kind words mean a lot, and we’ll be sure to pass your feedback on to Derek and the team. Thank you again for your support, kind regards Porsche Centre Edinburgh
Excellent attentive service as always
Excellent attentive service as always. All completed on time. I drive out of my way to use Porsche Edinburgh they are not my closest dealer but the people and the service they provide make it worth the effort.
2026年5月12日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you for your continued support and kind comments. We’re delighted to hear you received the excellent and attentive service you’ve come to expect, and that everything was completed on time. It means a great deal to us that you choose to travel past your closer dealer to visit Porsche Centre Edinburgh. Knowing that the people and level of service we provide make the extra journey worthwhile is truly appreciated and is the highest compliment we could receive. Thank you again for taking the time to share your experience, we look forward to welcoming you back again soon. Porsche Centre Edinburgh
Excellent Sales Process and Overall Relationship
I was very pleased help and support I received from Hamish and Ryan in the Car specification process. This was the reason I decided not to look at other comparable brands. Also while the Car delivery was delayed at the last minute the honest and open way Hamish communicated the "bad news" was appreciated. It was another example of how Porsche Edinburgh understood the situation from my point of view and reinforced the trust based relationship crucial in business matters
2025年12月12日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you sincerely for your wonderful feedback. We’re delighted to hear how pleased you were with the help and support Hamish and Ryan provided throughout the car specification process, and it means a great deal to know that their professionalism and guidance played such an important part in your decision to choose Porsche Centre Edinburgh over other comparable brands. We also greatly appreciate your understanding regarding the delivery delay. While we regret the disappointment caused, it’s fantastic to hear that Hamish’s honest and open communication was valued and helped reinforce the trust-based relationship that is so important to us. Your comments perfectly reflect the experience we strive to deliver, always understanding situations from our customers’ point of view. Thank you again for taking the time to share such thoughtful feedback, it is truly appreciated and will mean a lot to Hamish, Ryan, and the wider team. Porsche Centre Edinburgh
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you, Steve! We appreciate the positive feedback. See you again soon. Porsche Centre Edinburgh
Porsche Edinburgh
Everyone is very helpful, friendly and courteous. The Porsche Centre Edinburgh is a pleasant environment. The work was carried out as planned and completed ahead of schedule. I have used Porsche Edinburgh for more than 20 years which speaks for itself. Dawn Wallace, Robert Wishart, Scott Fraser, Martin McCormack, Pauline MacKay, Darren and Sean, Amy and Jamie Lee who always welcome with a smile and coffee and many others deserve a mention
2026年5月12日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you for your wonderful feedback and continued loyalty over the past 20 years, it truly means a great deal to us. We’re delighted to hear that you consistently find everyone helpful, friendly, and courteous, and that you enjoy the welcoming environment at Porsche Centre Edinburgh. It’s fantastic to know the work was completed ahead of schedule and met your expectations. We’ll be sure to pass on your kind words to Dawn, Robert, Scott, Martin, Pauline, Darren, Sean, Amy, Jamie Lee, and the wider team. They will all be thrilled to know their efforts, warm welcomes, and coffee service are so appreciated. Thank you again for taking the time to share your experience. Porsche Centre Edinburgh
Gary was extremely helpful throughout…
Gary was extremely helpful throughout and kept me informed on progress. Loan car was excellent and a welcomed bonus. Thank you.
2026年5月18日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you for your kind feedback. We’re delighted to hear Gary was extremely helpful throughout and kept you informed on the progress of everything. It’s also great to know the loan car was a welcomed bonus and made your experience even better. We truly appreciate your support and look forward to helping you again in the future. Porsche Centre Edinburgh
Great staff
Great staff, relaxing showroom, only went to look but ended up buying a new Macan.
2026年5月13日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you, Mr Potts, for your kind words. We’re delighted you found our staff welcoming and the showroom relaxing. Enjoy your new Macan – we hope it brings you many wonderful journeys ahead.
Excellent service from start to finish
Excellent service from start to finish. Will definitely go back for next car
2026年4月25日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Dear Tracey, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our service excellent from start to finish. It means a great deal to us to know that you would choose to return for your next car. We look forward to welcoming you back to Porsche Centre Edinburgh in the future. Wishing you many enjoyable journeys ahead in your new vehicle. Best regards, The Porsche Centre Edinburgh Team
Excellent Service
All work carried out to a high standard, great updates from service advisor who went the extra mile to resolve issues identified during service
2026年4月20日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
We value your positive feedback, thank you! We look forward to seeing you again soon. Porsche Centre Edinburgh
Excellent experience.
Excellent experience which felt personal and was at all times, professional. Dawn was superb throughout. All staff were friendly too and there was a clear positive ethos. All Porsche Dealerships should be like this.
2026年4月15日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you for your kind words. We’re delighted Dawn and the team provided a professional, friendly, and personal experience. Your feedback truly means a lot to us. - Team Edinburgh
Fantastic hand over and a great team…
Fantastic hand over and a great team highly recommend
2026年4月3日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Thank you, Mohammed, for your kind words. We’re delighted you had a fantastic handover experience and appreciate your high recommendation. We look forward to welcoming you again. - Team Edinburgh
Derek and Brian are fantastic
Derek and Brian are fantastic
That is the only reason I still go there
Customer from both is outstanding .
2026年4月9日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
Dear Lisa, Thank you for your kind words. Derek and Brian are delighted to hear your feedback and truly appreciate your continued support of Porsche Centre Edinburgh. - Team Edinburgh
First class service
First class service again from Edinburgh Porsche. Special mention for Derek Smart (service advisor) for his exceptional help, knowledge and expertise. Special mention also for Jamielee and Amy on reception for their cheery welcome (always) and for providing me with delicious coffee!
2026年3月30日
自発的なレビュー
Sytner Group - Porsche Centre Edinburgh からの回答
It’s great to hear you received such first-class service once again, Arthur! Derek’s expertise clearly made a real difference, and it’s always those warm, friendly touches from Jamie Lee and Amy that make visits even more enjoyable. And good coffee is always a bonus! See you again soon! Porsche Centre Edinburgh
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