Visited Mini in High Wycombe with an internal cover on mini convertible roof fallen off. Kevin from service came and had a look and explained part was broken (edge tabs). Said he’d have a look at i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I was made to feel very welcome by Ashley from the moment we walked into the showroom. There was absolutely no pressure, just clear, concise information from someone who clearly knew her product. Ashl... もっと見る
企業が回答しました
I would like to buy a new (to me) Mini. I arranged a test drive with a salesperson, arrived at the appointed time but had to wait 40 minutes before he was ready. He was highly apologetic, friendly a... もっと見る
企業が回答しました
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy Hand over process felt safe given... もっと見る
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
575-647 London Road, HP11 1EZ, High Wycombe, 英国
- 01494 455200
4.5
優良
277件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sytner Group - Sytner High Wycombe MINI からの回答
Thank you for your kind words, Annemarie. We are delighted to hear that you had a great experience with Ashley at Sytner High Wycombe MINI. We strive to provide the best customer service and it is wonderful to hear that Ashley was able to meet your expectations. We hope to see you again soon and thank you for your continued support.
Sytner Group - Sytner High Wycombe MINI からの回答
Thank you for your kind words, Kate. We are delighted to hear that you had a great experience with us at Sytner High Wycombe. Our team is committed to providing the highest level of customer service and we are pleased that you felt this during your visit. We strive to ensure that all of our customers have a positive experience when they come to us and we are glad that we were able to meet your expectations. We look forward to seeing you again soon.
Sytner High Wycombe
The sales staff were very helpful thoughout the purchase of our third MINI from Sytner High Wycombe as have been all the staff involved with the previous two puurchases. We have always found the staff at High Wycombe to be very helpful not only with vehicle sales but also with servicing etc. always ensuring a smooth experience.
2023年4月29日
Sytner Group - Sytner High Wycombe MINI からの回答
Thank you for your kind words, Christopher. We are delighted to hear that you have had a positive experience with us here at Sytner High Wycombe. Our team is committed to providing excellent customer service and we are pleased that we have been able to meet your expectations. We look forward to continuing to provide you with the same level of service in the future. Thank you for your loyalty and for choosing Sytner High Wycombe.
Amazing service
Zubin has been amazing from the beginning as I have been a very awkward customer. Highly recommended!
2023年5月5日
Sytner Group - Sytner High Wycombe MINI からの回答
Thank you for your kind words about Zubin. We are delighted to hear that he has been so helpful and accommodating throughout your experience with us. We strive to provide the best customer service possible and it is great to hear that we have achieved this with you. We hope that you have enjoyed your experience with Sytner High Wycombe MINI and that you will continue to be a valued customer. Thank you again for your review.
Amazing service from Luka.
2023年1月11日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Steve, Thankyou for the 5 Star review about Sytner High Wycombe MINI. Kind regards Andy Clements Managing Director.
Very helpful & knowledgeable
2022年11月12日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Mrs Manning, Thankyou for the 5 Star review about Sytner High Wycome MINI. Kind regards Andy Clements Managing Director.
My experience was very good indeed
My experience was very good indeed. The salesman (Zubin Sayed) could not have been more helpful.
2022年9月24日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Mr Reid, thank you for the 5 Star Review about Zubin and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
My overall experience was brilliant
My overall experience was brilliant. Zubin was there from the very beginning. Patient, approachable and professional.
Jason was helpful from the finance perspective.
I had a follow up call to see how I’m enjoying my new car and if everything is going well.
Highly recommend Mini Sytner Group High Wycombe.
… and, I’m loving my new Mini electric.
2022年9月25日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Ludmila, thank you for the 5 Star Review about Zubin and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Hannah, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Bill and Eileen’s fab new Mini
We were very pleased with the way Mini Sytner staff dealt with the purchase of our new car. The whole experience was excellent.
2022年9月21日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Mr Akerman, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Sytner Group - Sytner High Wycombe MINI からの回答
Good morning Mr Koya, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
My experience with Sytner Group was…excellent
My experience with Sytner Group was amazing. Thanks to their amazing team. Keiran Finch best sales executive, always smiling and very helpful. Thanks Keiran for all your help.
2022年9月18日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Shaista, thank you for the 5 Star Review about Keiran and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Stephen, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
I was really unhappy with the length of…
I was really unhappy with the length of time it took to get my car and the fact that they changed the spec and therefore increased the cost of my car. I ordered in Oct for delivery by March and it was only in March that they then said the spec had to change. I felt really unhappy until the service I received on the day I collected my car (11 months after ordering) experience from the day before was really great
2022年9月6日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Caroline thank you for your feedback our intention is always to deliver a first class service, I am sorry to read that on this occasion we have not delivered upon our pledge I have asked Izzy Standley MINI Brand Manager to contact you to discuss. Kindest, Andy Clements Managing Director
Sytner Group - Sytner High Wycombe MINI からの回答
Good morning Mrs Lamming, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Very happy with purchase
I was recently sold my Mini by Zubin and he was excellent. He took the time to explain everything and make sure I was happy with the car and the purchase. I would recommend him and the garage.
2022年8月22日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon, thank you for the 5 Star Review about Zubin and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
I have been a customer of Sytner
I have been a customer of Sytner, High Wycombe and specifically Ashley in Sales for a number of years. Ashley is always professional yet friendly and someone I completely trust and have happily purchased 3 MINIs from. Would have no hesitation in recommending her and Sytner to anyone.
2022年8月7日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Kelly, thank you for the 5 Star Review about Ashley and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Saturday
Saturday. It was quite noticeable that the automated central switchboard caused delays in locating rhe person relating to my request. Neither was i able to connect using individuals previously stored branch numbers. I felt as if i were communicating with a robot if fact i most probably was!. It was obvious that information relating to my call was stored and available but it was all too to robotic and in my case really did not function well and my questions remain unanswered. Orherwise the High Wycombe branch was efficient and friendly during normal weekdays
2022年8月6日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon John, thank you for the 3 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Happy mini loyal customer
Zubin was very professional and very helpful and quick to respond to my enquiries about the car.
Am happy with my new mini.
Always bn a loyal mini fan.
2022年8月6日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Gina, thank you for the 5 Star Review about Zubin and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
5* Zubin Sayed
The simple reason I gave Sytner a 5* review is down to the outstanding friendly and professional service from Zubin Sayed the sales executive. Without being pushy he did everything he could to make the deal happen and then saw it through, providing help with everything after the sale too.
2022年7月9日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon, thank you for the wonderful review about Zubin and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
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