Visited Mini in High Wycombe with an internal cover on mini convertible roof fallen off. Kevin from service came and had a look and explained part was broken (edge tabs). Said he’d have a look at i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was made to feel very welcome by Ashley from the moment we walked into the showroom. There was absolutely no pressure, just clear, concise information from someone who clearly knew her product. Ashl... もっと見る
企業が回答しました
I would like to buy a new (to me) Mini. I arranged a test drive with a salesperson, arrived at the appointed time but had to wait 40 minutes before he was ready. He was highly apologetic, friendly a... もっと見る
企業が回答しました
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy Hand over process felt safe given... もっと見る
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
575-647 London Road, HP11 1EZ, High Wycombe, 英国
- 01494 455200
4.5
優良
277件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wouldn’t go there again!
2022年7月5日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Miss Gilbert, thank you for the 5 Star Review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Excellent service
Excellent service, professional and friendly. It made the experience of buying a car very pleasant and I appreciated the attention to detail.
2022年7月1日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Mr Edwards, thank you for the wonderful review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
mini experience
We were very pleased with our visit to Sytner mini in High Wycombe.
We dealt with a lovely lady called Ashley who answered all our questions and was incredibly helpful and efficient with dealing with our purchase of a Mini Cooper. She explained everything to us in great detail and phoned us after a few days to see if we had any problems with the car. We loved the poster on the car saying do not touch this is Sue and Philips new mini a very nice personal touch and made us laugh.
We would definitely go back to this dealership.
2022年6月22日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Philip, thank you for the wonderful review about Ashley and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Charlie was very good
Charlie was very good. Impressed regarding his knowledge. Very very disappointed that the manager did not come out to say thank you for buying a new car!! Especially as we have been Sytner customers for many years.
2022年6月18日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Mark, thank you for the wonderful review about Charlie and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
From start to finish
From start to finish, my purchase was handled professionally and swiftly. Special shout out to Clayton who delivered the vehicle personally on a bank holiday weekend - he definitely went that extra mile! A credit to your group.
2022年6月9日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Ms Slater, thank you for the wonderful review about Clayton and the team at Sytner High Wycombe BMW, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Very efficient and friendly.
2022年6月8日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Margaret, thank you for the wonderful review about the team at Sytner High Wycombe MINI. I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Great service from professional and…
Great service from professional and knowledgable staff - thank you for delivering my car a month early Ashley Lewis!!
2022年6月7日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Mel, thank you for the wonderful review about Ashley and the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Superb purchasing experience at Sytner Mini High Wycombe
Buying my mini at Sytner High Wycombe was a joy at every stage. This is my third mini and probably the best ever purchasing experience.
However the Service team are excellent too!
I enjoyed understanding the specification options. The sales team can explain everything!
Picking up the new car was wonderful. It was a memorable couple of hours with an immaculate car. Thank you to the Mini sales team - especially Charlie.
2022年6月5日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Karen, thank you for the wonderful review about the team at Sytner High Wycombe MINI. I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Great end to end service.
Kieran Finch provided a great end to end service. Jason Wilkins supported the sale well with details of the financial arrangements on offer.
I was fortunate to be able to purchase a new Mini Cooper S Sport which was a cancelled order and therefore immediately available. I am already enjoying my new Mini.
2022年6月5日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Russell, thank you for the wonderful review about Kieran & Jason and the team at Sytner High Wycombe MINI I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Not approachable, not responsive, irresponsible sales
Communicating with the sales was a disaster. Called the center many times to confirm a transaction but I was told to wait for the callback. I asked for manager's help but was also declined. I did not receive any response for several days. Terrible experience and will not recommend.
Follow up: We requested a replacement of sales. The car was finally delivered but it was filthy. There was also a crack on the tyre. The sales had promised to arrange a cleaning service.
2022年6月3日
自発的なレビュー
Sytner Group - Sytner High Wycombe MINI からの回答
Dear JH, thank you for your feedback. I will ask my General Sales Manager Ben Lear to make contact and seek to understand what's happened and how to move forwards. Kindest, Andy Clements Managing Director
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Louise, thank you for the 4 Star review about the team at Sytner High Wycombe MINI, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
10 out of 10
Quick response
Great service
Easy to deal with.
Ashley Lewis was brilliant, thank you
2022年5月26日
I went to check the boot size of the…
I went to check the boot size of the countryman and left having bought a lovely car off the forecourt. This is all down to a fantastic salesman, Zubin Sayed, who was helpful but not at all pushy. With thanks to the team.
2022年4月21日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Ms Gidman, thank you for the wonderful review about the team at Sytner High Wycombe MINI I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Attentive and knowledgeable service…
Attentive and knowledgeable service from salesperson(Charlie).
Car in excellent condition on pick up.
2022年4月16日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Clifford, thank you for the wonderful review about Charlie and the team at Sytner High Wycombe MINI. I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
We brought an electric mini and Zubin…
We brought an electric mini and Zubin was amazing. He was helpful honest and nothing was too much trouble… the car is fantastic too!
2022年4月16日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Melanie, thank you for the wonderful review about Zubine and the team at Sytner High Wycombe MINI. I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Excellent service from Sytner Mini in…
Excellent service from Sytner Mini in High Wycombe, the Salesman, Charlie McLeod, was extremely helpful from start to finish. Charlie had a very good product knowledge and helped us find exactly the car we were looking for.
2022年4月5日
Sytner Group - Sytner High Wycombe MINI からの回答
Hi Steve, Thank you very much for your feedback. I am delighted that you enjoyed your recent experience with Charlie, and we look forward to welcoming you back to our centre in the future.
First Class Service
I am now the owner of a beautiful Mini Cooper … Clayton. , a member of the sales team was so professional , I would recommend Syntner in High Wycombe .. they’re first class ..
2022年3月10日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Jenny, thank you for the wonderful review about Clayton at Sytner High Wycombe MINI. Thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
very polite and helpful its the 3rd new…
very polite and helpful its the 3rd new car i have bought from there
2022年3月7日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning Paul, thank you for the wonderful review about the MINI team at Sytner High Wycombe, I appreciate there is a lot of choice out there so thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
Highly Recommended
Recently purchased my very lovely approved used Mini Cooper from here. Very efficient, helpful, friendly service. Regular telephone contact throughout the purchase period - nothing was too much trouble. My car was delivered as arranged and beneficial after sales service. A great team!
2022年2月18日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Morning, thank you for the wonderful review about Sytner High Wycombe MINI. Thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director.
Honest and straightforward the staff…Mini JJ06DAW
Honest and straightforward the staff could not have been more helpful. Our home is near Salisbury Wiltshire therefore a two hour journey to visit the showroom and secure a mini.
The sales team but more importantly Zubin we’re efficient the transaction and mini handover on our second visit was excellent.
2022年2月11日
Sytner Group - Sytner High Wycombe MINI からの回答
Good Afternoon Mrs Drew, thank you for the wonderful review about Zubin at Sytner High Wycombe MINI. Thank you for choosing Sytner High Wycombe. Kindest, Andy Clements, Managing Director
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