Great service from Sytner. Very smooth and easy pick up of our new car. Very happy with the professional service we had especially from Joe Watson and Arriz Yaqub. Definitely recommend this company.
所在地
所在地を変更Bolingbroke Way, BS34 6FE Bristol, GB
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Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... もっと見る
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Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member
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Jasmine was extremely friendly yet professional. No hard sell just genuine honest help when helping us to find the right car to meet our needs. Dan was also really helpful in getting the car transferr... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Bolingbroke Way, BS34 6FE, Bristol, 英国
4.3
優良
3129件のレビュー
顧客にレビューを依頼しています
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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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It was a really good experience…
It was a really good experience Alex,Alex and Harry were all very helpful.
2026年3月28日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Gwyn, Thank you very much for your kind words. We are delighted to hear that Alex, Alex and Harry were able to assist you so effectively and that your experience with Sytner Select Bristol was a positive one. It’s always our aim to provide excellent service and support throughout the entire process. Your feedback is greatly appreciated and motivates the team to continue delivering the highest standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Not a good service at Sytner Bristol
Not a good service at Sytner Bristol, I had my car MOT’d and opted for their ‘valet’ service, afterwards, which after we collected the car and got home, noticed that the outside’s was still dirty. They asked us to bring it back for them to redo the ‘valeting’. We did that today, but even after they rehashed the car it was still dirty in places. We spoke to one of the managers who told us it was only a ‘wash’ not a valet and the website was wrong, he didn’t offer anything to us after I pointed out all the dirty places, just said it’s a wash only and that was that. I shall defunct recommend this ‘wash’ to any of my friends.
2026年3月24日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Harry, We apologise that our service did not meet your expectations and for any confusion regarding the valet and wash. We appreciate your feedback and understand your frustration. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk to discuss your experience further. Your satisfaction is important to us, and we hope to address your concerns directly. Kind regards, Sytner Select Bristol
The whole process was very smooth
The whole process was very smooth, I was made aware of everything. Everyone was very warm and welcoming.
2026年3月23日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Arsilan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that the whole process was smooth and that you felt well informed throughout. It is wonderful to know that our team made you feel warm and welcome, as we always strive to provide a friendly and professional service. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Bristol Team
Absolutely amazing service from Arriz
Absolutely amazing service from Arriz, Joe & Chris getting me a new car. Could not fault them one bit.
2026年3月21日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Nathan, Thank you ever so much for your wonderful review. We are absolutely delighted to hear that Arriz, Joe and Chris provided you with such an amazing service and helped you find a new car without any issues. Your kind words mean a great deal to the team and serve as a fantastic encouragement. It’s always our aim to offer a seamless and enjoyable experience, and we’re thrilled that this was reflected in your visit. Wishing you many happy miles ahead!
Harry was really professional and…
Harry was really professional and knowledgeable. Really great service and happy with our purchase
2026年3月21日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Lewis, Thank you very much for your kind words. We are delighted to hear that Harry provided a professional and knowledgeable service, making your experience with Sytner Select Bristol a positive one. It’s wonderful to know you are happy with your purchase. Your feedback is greatly appreciated and serves as a great encouragement to the whole team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Highly recommend Joe as a salesman
Highly recommend Joe as a salesman
He made the purchase of my new car
Seem less
He took the time to explain in detail all the functions etc
Best regards Ray
2026年3月19日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Ray, Thank you very much for your kind words and for recommending Joe as a salesman. We are delighted to hear that your car purchase was seamless and that Joe took the time to explain all the functions in detail. It’s wonderful to know you had such a positive experience with us at Sytner Select Bristol. We truly appreciate your feedback and hope you enjoy your new car for many miles to come. Best regards, The Sytner Select Bristol Team
Henry at the Bristol showroom was very…
Henry at the Bristol showroom was very helpful and answered all of our questions, which has helped us make an informed decision. We’re looking forward to picking up our new car.
2026年3月18日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Graeme, thank you very much for your kind words. We’re delighted to hear that Henry was able to assist you so thoroughly and provide the information you needed to make an informed decision. It’s wonderful to know you’re looking forward to collecting your new car. We hope it brings you many years of enjoyment and excellent motoring. Should you have any further questions in the future, please don’t hesitate to get in touch. Best wishes from all of us at Sytner Select Bristol.
Very good service and after care.highly…
Very good service and after care.highly recommended.
2026年3月9日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear To Wing Wong, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that you found our service and aftercare to be very good. Your recommendation means a great deal to us, and it is wonderful to know that our efforts have met your expectations. We truly appreciate your support and look forward to welcoming you again in the future. Best wishes from the team at Sytner Select Bristol.
From start to finish a fantastic…
From start to finish a fantastic experience . Incredible people , incredible customer service . I cannot fault them. Thankyou
2026年3月16日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear James, thank you ever so much for your kind words. We are absolutely delighted to hear that your experience with Sytner Select Bristol was fantastic from start to finish. It means a great deal to us that our team’s dedication to excellent customer service made such a positive impression. Your appreciation truly honours the hard work we put in. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Warm regards from all of us.
I recently bought a car from Sytner…
I recently bought a car from Sytner Group and had a really great experience from start to finish. The whole process was smooth and stress-free.
Coby, who looked after me, was fantastic — really friendly, informative and genuinely helpful without being pushy. He took the time to answer all of my questions and made sure I felt confident about the purchase.
I’m absolutely delighted with my new car and really appreciated the excellent customer service. Thank you to Coby and the team for making the experience so easy and enjoyable. I’d definitely recommend Sytner to anyone looking for a car.
2026年3月14日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you so much, Zoë, for your wonderful review. We’re delighted to hear that Coby provided such friendly and informative service, making your car purchase smooth and stress-free. It’s fantastic to know you’re happy with your new car and that the whole experience was enjoyable. Your recommendation means a great deal to us. We truly appreciate your kind words and are grateful you chose Sytner Select Bristol. Wishing you many happy miles in your new vehicle!
Worst after sales I’ve ever…
Worst after sales I’ve ever experienced.
Never return calls and never return emails or WhatsApp messages.
My car which is covered by extended warranty is currently sat in the service department and has been for 2 weeks and counting for what is booked as a 7 hour repair. I’ve tried multiple times to get updated but responses takes days and when I do I get fobbed off!!
This is by far the worst experience I’ve ever had in over 30 years of motoring…….AVOID AVOID AVOID!!
2026年3月13日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Tim, We are truly sorry to hear about your disappointing experience with our after-sales service. This is certainly not the standard we aim to provide, and we apologise for the lack of communication and delays you have encountered. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk, so we can better understand your concerns and work towards a resolution. Kind regards, Sytner Select Bristol Team
It was nice experience with good people…
It was nice experience with good people in the shop .Mr Alex and Anthony throughout the process and help me with all options. I will keep in my cars with same shop
2026年3月13日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Remya, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Alex and Anthony provided you with excellent support throughout the process. It’s wonderful to know you felt well looked after and that you plan to keep your cars with us. Your satisfaction means a great deal to the entire team at Sytner Select Bristol. We look forward to welcoming you back in the future. Best wishes, Sytner Select Bristol Team
Service from Lauren was excellent from…
Service from Lauren was excellent from start to finish. Made buying the car easy
Thank you
2026年3月12日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Beth, Thank you very much for your kind words. We are delighted to hear that Lauren provided excellent service throughout your car buying experience and made the process straightforward and enjoyable. It’s always our aim to ensure every customer feels valued and well supported. Your feedback is greatly appreciated and will be shared with Lauren. We hope you are thoroughly enjoying your new car and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Awful company
Awful company. My partner and I arranged a viewing a week prior, the car came in damaged with a smashed headlight and stinking dirty. We put a deposit down anyway, say theyre going to fix it and all the scuffs on the alloys and we then find out through a HPI that its had crash damage undeclared to us which we then ring AND message about. Ring us back an hour later saying they've miraculously SOLD THE CAR despite our deposit being on it already. Dodgy asf would never go anywhere near them again.
2026年3月4日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Abbie, we are truly sorry to hear about your disappointing experience with Sytner Select Bristol. We understand how frustrating it must have been to find the car in that condition and to discover undeclared damage. This is certainly not the standard we aim to uphold. We would like to invite you to contact our Head of Sales, Chris Stone, at chrisstone@sytner.co.uk, so he can personally address your concerns and discuss the matter further. Thank you for bringing this to our attention.
A big shout out to Daniel at Bristol…
A big shout out to Daniel at Bristol Sytner, this wasn’t the smoothest of transactions (mainly due to train cancellations and my bank) but Daniel was superb and make the purchase a great experience. Highly recommend
2026年3月6日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you very much for your kind words and recommendation. We’re delighted to hear that Daniel was able to provide superb service despite the challenges you faced with train cancellations and your bank. It’s wonderful to know that he made the purchase experience a positive one for you. Your feedback is greatly appreciated, and we hope you continue to enjoy your new vehicle. Please do not hesitate to get in touch if you require any further assistance in the future.
Friendly and efficient service.
Friendly and efficient service from Coby and his colleagues, well prepared car at a fair price.
2026年2月23日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Mr Parsons, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that Coby and the team provided friendly and efficient service, and that you found the car well prepared and fairly priced. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Kind regards, The Sytner Select Bristol Team
Amazing experience - Dan Langley
Amazing experience and fantastic customer experience served by Daniel Langley at Sytner select Bristol .. he helped find our dream car and gave wonderful experience all through..
2026年2月27日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Pravin, Thank you ever so much for your kind words. We are delighted to hear that Daniel Langley provided you with a fantastic customer experience and helped you find your dream car. It’s wonderful to know that the entire process was enjoyable and met your expectations. Your feedback means a great deal to us and serves as a real encouragement to the team. We hope you continue to enjoy your new vehicle for many miles to come. Best wishes from all at Sytner Select Bristol.
Great staff
Staff was very help full and professional we had very nice young man called Henry. Overall it was a very good experience.
2026年2月26日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Josh, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Henry provided you with helpful and professional service, making your visit a positive one. It is always our aim to ensure every customer feels valued and well looked after. Your feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Amazing experience great from start to…
Amazing experience great from start to finish, helpful with all questions i had. would recommend highly
2026年2月26日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Fin, Thank you ever so much for your wonderful review. We are delighted to hear that your experience with Sytner Select Bristol was amazing from start to finish. It’s fantastic to know that our team was helpful and able to answer all your questions. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive feedback. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Mohammad Hossein is very efficient
Mohammad Hossein is very efficient, friendly, and helpful. Great service!
2026年2月26日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Farinaz, Thank you ever so much for your kind words. We are delighted to hear that Muhammad provided you with efficient, friendly, and helpful service. It is always our aim to ensure every customer feels valued and well cared for. Your positive feedback truly means a lot to us and encourages the entire team to maintain the highest standards. We look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
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