Tristan & Jake. Fantastic guys. Professional service from start to finish. Discussed everything with me. All my requirements and all the services that Sytner offer. Looked at various branches b... もっと見る
企業が回答しました
所在地
所在地を変更Penarth Road, CF11 8TT Cardiff, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We bought a car from Robert over the weekend and the experience was great from start to finish. Robert was super professional and easy to deal with throughout the whole process and got us the perf... もっと見る
企業が回答しました
Josh made me feel very relaxed, especially as I am a nervous driver. I thought he had been working for the company for years, although it was his first week! Mohammed also made me feel very relax... もっと見る
企業が回答しました
Terrible communication, impossible to get anyone to answer the phone, took about 4 attempts to actually make a booking and even then it was done wrong and had to add on the service on the day of the... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Penarth Road, CF11 8TT, Cardiff, 英国
4.6
優良
2513件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ivin is the absolute GOAT
Ivin is the absolute GOAT. Bought a b class from him and this guy is the finest that sytner has to offer. The company should be proud of themselves for hiring this fantastic young man. Will always return to Sytner and recommed to anyone buying a car. What a salesman!! Jon is is okay aswell
2026年7月18日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you so much, Anil, for your fantastic review. We’re delighted to hear that Ivin provided such an outstanding experience and that you’re pleased with your B-Class. It’s wonderful to know that his dedication and professionalism have left such a positive impression. We truly appreciate your kind words and recommendation. Jon will be pleased to hear he made a good impression as well. We look forward to welcoming you back to Sytner Select Cardiff in the future.
Ivin is the best salesman on the planet…
Ivin is the best salesman on the planet what a guy!! Jon is good as well always recommend
2026年7月18日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you so much, Lesley, for your fantastic review. We’re thrilled to hear that Ivin made such a positive impression and that Jon also provided excellent service. It’s always wonderful to receive such kind words and to know our team’s efforts are appreciated. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner Select Cardiff in the future. Thanks again for taking the time to share your experience!
It was a great experience with very…
It was a great experience with very friendly and helpful staff. The whole process was seamless and efficient and was made to feel very welcome.
2026年7月17日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear MB, Thank you ever so much for your kind words. We are delighted to hear that you found our staff friendly and helpful, and that the entire process was seamless and efficient. It is wonderful to know you felt so welcome during your visit. Your positive feedback truly means a lot to us and encourages the whole team to continue providing excellent service. We look forward to welcoming you back to Sytner Select Cardiff in the future. Best wishes, The Sytner Select Cardiff Team
Cardiff sytner Select Mohamed who dealt with our vehicle…
Mohamed who dealt with our vehicle purchase was exceptional and no hard sell , showed us all the details of the car and extremely helpful and knowledgeable on the product, above and beyond
2026年7月12日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you very much for your kind words. We are delighted to hear that Mohamed provided you with exceptional service and made the purchase process straightforward and enjoyable. It is wonderful to know that his knowledge and helpfulness stood out, and that you felt no pressure throughout. Your feedback is greatly appreciated and serves as a great encouragement to the whole team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future.
Mohammed was an excellent sales person
Mohammed was an excellent sales person, not pushy but very informative & helpful. Completed the test drive & sale of our car with us, made us feel valued customers despite being busy. Would recommend & return as a customer for future car
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you very much for your kind words and positive feedback. We are delighted to hear that Mohammed provided you with a helpful and informative experience without being pushy. It’s wonderful to know you felt valued throughout the test drive and sale, especially during busy times. Your recommendation means a great deal to us, and we look forward to welcoming you back as a customer in the future. Wishing you many happy miles in your new car!
Outstanding customer service Shinay was…
Outstanding customer service Shinay was outstanding.
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Rebecca, Thank you ever so much for your kind words. We are delighted to hear that Shinay provided you with outstanding customer service during your experience at Sytner Select Cardiff. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is truly appreciated and will be shared with Shinay and the team. We look forward to welcoming you back in the future. Warm regards, The Sytner Select Cardiff Team
customer experience
came in to get an idea of what car i’d like to purchase. Tyrone was very helpful and polite with me the whole time, offering a test drive on multiple cars i was interested in!
Thank you :)
2026年7月9日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you very much for your kind words, Cam. We’re delighted to hear that Tyrone was helpful and polite throughout your visit and that you enjoyed the opportunity to test drive several cars. It’s great to know we could assist you in getting a clearer idea of the vehicle you’d like to purchase. Your feedback is truly appreciated, and we hope to welcome you back to Sytner Select Cardiff in the future. Thanks again for taking the time to share your experience!
Great and friendly service
Great and friendly service from both Darius and Les that made the whole transaction seamless and stress free.
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Thomas, Thank you very much for your kind words. We are delighted to hear that Darius and Les provided you with great and friendly service, making your experience seamless and stress free. It is always our aim to ensure every customer feels valued and well looked after throughout their journey with us. Your positive feedback is truly appreciated and motivates the team to continue delivering excellent service. We hope you enjoy your new vehicle and look forward to welcoming you again in the future. Best wishes, The Sytner Select Cardiff Team
Mohammed was amazing throughout the…
Mohammed was amazing throughout the experience of buying my new car, so friendly and helpful a pleasure to deal with.
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you so much, Dean, for your kind words. We are delighted to hear that Mohammed made your car buying experience so enjoyable and that his friendly and helpful approach stood out. It’s always a pleasure to know our team members are making a positive difference. We truly appreciate you taking the time to share your experience and hope you are thoroughly enjoying your new car. Wishing you many happy miles ahead!
Sytner Group - Sytner Select Cardiff からの回答
Dear Roger, Thank you ever so much for your kind words. We are delighted to hear that Ivin and Jon provided you with such an amazing experience. It is always our aim to offer the highest standard of service, and your feedback truly honours their hard work and dedication. We greatly appreciate you taking the time to share your thoughts and hope to welcome you back to Sytner Select Cardiff in the future. Best wishes, The Sytner Select Cardiff Team
Amazing Service and People
From my initial enquiry with Mohammad to picking up the car with Jacob, my experience with Sytner has been amazing. Mohammad was able to handle all of my queries really well, and gave me ample information that helped make my choice easier.
I cannot recommend Mohammad, Jacob and the whole of Sytner Cardiff enough. The service they provide is some of the best I’ve ever received.
Also a shout out to Summer who came to pick me up from the train station and drove me to the dealership.
2026年6月30日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you, Naveed, for your wonderful review. We are delighted to hear that Mohammad, Jacob, and Summer provided you with such excellent service throughout your experience. It’s fantastic to know that our team made the process smooth and enjoyable, from your initial enquiry to collecting your car. Your kind words mean a great deal to all of us at Sytner Select Cardiff. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Excellent Service
Shinay and Les were fantastic. Very friendly, personable and knowledgeable. Happy with our purchase and the service received today. Wouldn't hesitate to recommend or use again! Thank you.
2026年7月6日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Corrinne, Thank you very much for your kind words. We are delighted to hear that Shinay and Les provided a friendly, personable, and knowledgeable service during your visit. It’s wonderful to know you are happy with your purchase and the overall experience. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back in the future. Best wishes from all of us at Sytner Select Cardiff.
If I could give 0 I would
If I could give 0 I would. Took a deposit for a car gave us bullshit about it being in the garage being prepped and then sold it to someone else after calling us to arrange collection
2026年7月1日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Claire, We sincerely apologise for the disappointment and frustration caused by your recent experience with us. This is certainly not the standard of service we aim to provide, and we understand how upsetting this situation must be. We would like to invite you to contact our Head of Business, Carl Harris, at carlharris3@sytner.co.uk, so we can discuss your concerns further and work towards a resolution. Kind regards, Sytner Select Cardiff
First class customer service from the…
First class customer service from the first call. Clear and precise professional approach to offering the car I was looking at to buy. No pressure at any stage. I judge my experience of customer service on ‘would I employ this person myself’ and yes I would. Outstanding personal approach. Thank you
2026年6月30日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Carl, Thank you very much for your kind and thoughtful review. We are delighted to hear that our team provided clear, professional, and pressure-free service throughout your experience. It is especially rewarding to know that our approach met your high standards and that you would consider employing the person who assisted you. Your words are truly appreciated and serve as a great encouragement to us all. We hope you continue to enjoy your new car. Kind regards, The Sytner Select Cardiff Team
Sytner Group - Sytner Select Cardiff からの回答
Dear Arun, Thank you ever so much for your kind words. We are delighted to hear that Ivin and John provided you with an amazing experience. It is always our aim to offer exceptional service, and your feedback truly honours their hard work and dedication. We greatly appreciate you taking the time to share your thoughts and hope to continue exceeding your expectations in the future. Warm regards, The Sytner Select Cardiff Team
Robert and Jon was fantastic from start…
Robert and Jon was fantastic from start to finish. Wasn’t pushy at all and was just a fantastic experience!
2026年6月29日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear Susan, Thank you ever so much for your kind words. We’re delighted to hear that Robert and Jon provided a fantastic experience from start to finish. It’s wonderful to know that you felt comfortable throughout the process and didn’t experience any pressure. Your feedback means a great deal to us and encourages the team to continue delivering excellent service. We truly appreciate you taking the time to share your experience with Sytner Select Cardiff. Best wishes, The Sytner Select Cardiff Team
Turned up on a Sunday to part ex my old…
Turned up on a Sunday to part ex my old Fiesta. Thanks to Raj and Melvin I had everything sorted in a couple of hours. Great service.
2026年6月28日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you very much for your kind words, Jonathan. We’re delighted to hear that Raj and Melvin were able to assist you so efficiently and make the part exchange process straightforward. It’s always our aim to provide excellent service and ensure our customers leave feeling satisfied. We truly appreciate you taking the time to share your experience and hope you enjoy your new vehicle. Should you need anything in the future, we’re always here to help. Thanks again for choosing Sytner Select Cardiff.
My experience with Synter Select was great thanks to Joga
My experience with Synter Select was extremely pleasant and fluid thanks to the help of the gentleman looking after us Joga Singh. We ended up walking away with a new Jeep which was down to the very helpful information provided, fun test drive of the jeep which gave Joga more time to tell us about the cars features and gadgets which was very welcome. He even stayed past the dealerships closing time to finalise the deal and present us with all the options available. Not only did we walk away with a lovely new car but felt the process couldn’t have gone any smoother. Extremely satisfied and Joga deserves the praise for his hard work, kind nature and working late to see we were taken care of.
2026年6月27日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you, Jordan, for your wonderful review. We are delighted to hear that Joga provided such attentive and knowledgeable service, making your experience with Sytner Select Cardiff both enjoyable and smooth. It’s fantastic that the test drive and detailed information helped you feel confident in your new Jeep. We truly appreciate your kind words about Joga’s dedication and hard work, especially staying late to finalise everything. Congratulations on your new car, and we wish you many happy journeys ahead!
Very easy transaction
Very easy transaction. All points covered and explained well. Shinay Ali was a very competent and capable salesperson. I would thoroughly recommend.
2026年6月26日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Dear John, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Shinay Ali provided you with a clear and thorough explanation throughout the process. It is wonderful to know that you found the transaction straightforward and that you would thoroughly recommend our service. Your feedback is greatly appreciated and serves as a great encouragement to the entire team. Kind regards, Sytner Select Cardiff
Ivin and Jon are the best
Ivin and Jon are the best. Tyrones cold as well fair play to these guys
2026年6月26日
自発的なレビュー
Sytner Group - Sytner Select Cardiff からの回答
Thank you so much, Susan, for your fantastic review. We’re thrilled to hear that Ivin, Jon, and Tyrone provided such a brilliant experience for you. It’s always wonderful to know our team’s hard work and dedication are appreciated. Your kind words mean a great deal to all of us at Sytner Select Cardiff. We look forward to welcoming you back in the future and hope to continue delivering the excellent service you’ve come to expect. Thanks again for your support!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。