Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... もっと見る
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所在地
所在地を変更Ravens Way, NN3 9UD Northampton, England, GB
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... もっと見る
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I viewed a couple of cars recently at the Northampton branch and was pleasantly surprised. There was a very large range of vehicles to choose from and the staff went above and beyond to assist with al... もっと見る
Brought a car today from sytner select and it was one of the best experiences we have had when it comes to buying a car! We dealt with 2 gentlemen named Ewan and Ollie, and they was extremely helpful,... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Ravens Way, NN3 9UD, Northampton, England, 英国
4.7
優良
2990件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Sytner Group - Sytner Select Northampton からの回答
Dear Gary, Thank you ever so much for your kind words and recommendation. We're delighted to hear you found our team very helpful during your experience with Sytner Select Northampton. It’s always a pleasure to know our efforts to provide excellent service are appreciated by our customers. Should you require any assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back again soon. Best wishes, The Sytner Select Northampton Team
Sam and Arunas could not have been more…
Sam and Arunas could not have been more helpful. Buying an RS6 is a great experience made even better with the great service we received.
2026年8月21日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Victoria, thank you so much for your wonderful review. We are delighted to hear that Sam and Arunas were able to assist you so effectively and that buying your RS6 was such a positive experience. It’s always our aim to provide outstanding service and ensure our customers feel valued throughout their journey. Your kind words mean a great deal to the team here at Sytner Select Northampton. We hope you enjoy every mile in your new car!
Sam did a fantastic job in being open…
Sam did a fantastic job in being open and honest about our car buying experience.
Thankyou Sam.
2026年8月21日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you, Garry, for your kind words and for taking the time to share your experience with Sam at Sytner Select Northampton. We are delighted to hear that Sam’s honesty and openness made your car buying experience a positive one. It means a great deal to us that our team can provide such a trustworthy and straightforward service. Your feedback is truly appreciated, and we hope you enjoy your new vehicle for many miles to come. Thank you once again.
Nikki and Christiana are invaluable to the team
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be detailed and (actually) coated with guardx all within 24 hours - with smiles on the faces and great banter! Couldn't be more grateful that they turned a month of stress into a moment to finally celebrate my partners new car.
Service team 100/5
Sales team 2/5
2026年8月20日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you for sharing your experience with us. We are delighted to hear that Nikki and Christiana in the service team were able to turn a difficult situation around and provide the excellent care and attention you deserved. It’s wonderful that they managed to resolve your concerns promptly and with such positivity. We truly appreciate your honest feedback and are grateful that, despite earlier issues, your partner’s new car purchase ended on a high note worth celebrating.
Chris
Chris. Has been super helpful today, a great guy and will be happy to go back and buy from him as he totally understood our needs and budget
2026年8月19日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much, James, for your kind words. We’re delighted to hear that Chris was able to assist you so effectively and that he took the time to fully understand your needs and budget. It’s wonderful to know that your experience was a positive one and that you would be happy to return. We truly appreciate your support and look forward to welcoming you back in the future. Thanks again for choosing Sytner Select Northampton.
Sytner Group - Sytner Select Northampton からの回答
Thank you very much for your kind words. We’re delighted to hear that Alfie provided you with excellent care during your visit. It’s always our aim to offer a personalised and attentive service to all our customers. Your positive feedback is greatly appreciated and shared with the team. If you ever need any further assistance or advice, please don’t hesitate to get in touch. We look forward to welcoming you back to Sytner Select Northampton in the future.
Fantastic service throughout both…
Fantastic service throughout both visits from Euan and Tyrke. Great experience Thankyou
2026年8月19日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Rebecca, Thank you ever so much for your fantastic review. We are delighted to hear that both Euan and Tyrke provided you with such excellent service during your visits. It means a great deal to us to know you had a great experience with Sytner Select Northampton. Your kind words are truly appreciated, and we hope to continue exceeding your expectations in the future. Thank you once again for taking the time to share your feedback. Best wishes, The Sytner Select Northampton Team
Car purchase
Chris made the process very simple with clear explanations. He was very accommodating for my mother’s disability.
2026年8月17日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you very much for your kind words. We are delighted to hear that Chris made the process straightforward and provided clear explanations throughout. It is important to us that all our customers feel comfortable and well supported, especially when accommodating individual needs such as your mother’s disability. Your feedback means a great deal, and we truly appreciate you taking the time to share your experience with Sytner Select Northampton. We hope to assist you again in the future.
BMW X3 deal went smoothly
BMW X3 deal went smoothly.
A sales person Bradley went above and beyond with not only provided us coffees but also knockdown few hundred from the final value of the vehicle. Top man
2026年8月17日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you, Adwin, for your fantastic 5-star review. We’re delighted to hear that Bradley provided excellent service and made your BMW X3 purchase a smooth and enjoyable experience. It’s wonderful to know he went above and beyond with the little extra touches, like offering refreshments and helping with the final price. Your kind words truly mean a lot to us and to Bradley. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
Dan K was a delight
Dan K was a delight. He is so enthusiastic and guided us through finding my Mom’s ideal car smoothly. We had a good laugh and a great service. I will be back to get my first car here because of him.
2026年8月17日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much, Alicia, for your wonderful kind words. We’re delighted to hear that Dan provided such an enthusiastic and enjoyable experience while helping find your Mum’s ideal car. It’s lovely to know that the whole process was smooth and filled with laughter. We truly appreciate your support and look forward to welcoming you back when you come to choose your first car. Wishing you all the best and many happy journeys ahead!
First time buyer
First time buyer. Showed around by Tyreke. Absolutely brilliant, very reassuring and had a great conversation . Top man 👍🏼👍🏼😎
2026年8月15日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much, Rhys, for your kind words. We’re delighted to hear that Tyreke made your first buying experience so positive and reassuring. It’s great to know you enjoyed the conversation and felt well looked after throughout. Your support means a lot to us, and we hope you’re thrilled with your new purchase. Should you ever need anything in the future, we’re here to help. Thanks again for choosing Sytner Select Northampton!
I very professional and enjoyable…
I very professional and enjoyable experience. The initial representative was well informed, engaging, courteous and humerous. The administration process was good. My ony slight gripe is that there was less than alitre of diesel in the car when i received it.
2026年8月7日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Ken, thank you very much for your kind words and positive feedback. We’re delighted to hear that your experience with our representative was both professional and enjoyable, and that the administration process met your expectations. We sincerely apologise for the oversight regarding the diesel level in the car upon collection. Your comments are greatly appreciated and help us to continually improve. We hope you enjoy your vehicle and look forward to welcoming you again in the future. Best wishes from all at Sytner Select Northampton.
Excellent customer service from Harvey…
Excellent customer service from Harvey and Alex. Such great gentlemen. Overall great experience and definitely would recommend to everyone.
2026年8月15日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Christian, Thank you ever so much for your kind words and for taking the time to share your experience with Harvey and Alex at Sytner Select Northampton. We are delighted to hear that their excellent customer service and professionalism made your visit a positive one. It is wonderful to know you would recommend us to others. Your support truly means a lot, and we look forward to welcoming you back in the future. Kind regards, The Sytner Select Northampton Team
Dan K
Dan K , thank you for helping us to buy our cars !
You are amazing!
Happy to recommend it to my friend's!
2026年8月15日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Anamaria, Thank you ever so much for your kind words and fantastic recommendation. Dan K is delighted to have helped you find the perfect cars, and your happiness means a great deal to us. It’s always a pleasure to provide excellent service and ensure our customers feel valued. We truly appreciate you sharing your positive experience with your friends. Wishing you many joyful journeys ahead in your new vehicles. Thank you once again for choosing Sytner Select Northampton! Best wishes, The Sytner Select Northampton Team
Louis and Liam
Louis and Liam helped me find me new car and showed great customer service!
2026年8月12日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you, George, for your kind words. We are delighted to hear that Louis and Liam provided you with excellent customer service and helped you find your new car. It’s always a pleasure to know our team has made the car buying experience enjoyable and straightforward. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We hope you are very happy with your new vehicle and look forward to welcoming you back in the future.
Louis and Geani have been really given…
Louis and Geani have been really given a great service today. They have made the process very simple and enjoyable.
2026年8月14日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Kevin, Thank you ever so much for your kind words. We are delighted to hear that Louis and Geani provided you with a great service and made the entire process simple and enjoyable. It is always our aim to ensure every customer has a positive experience, and your feedback truly means a lot to the team. We appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Justyna was absolutely amazing
Justyna was absolutely amazing, she made me feel at ease and totally answered all my questions. I never felt rushed or pressured at all by herself. I found the whole team totally awesome and want to say thank you. 🙏
2026年8月8日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you very much, Mandy, for your kind words. We are delighted to hear that Justyna made you feel at ease and took the time to answer all your questions thoroughly. It’s wonderful to know you never felt rushed or pressured. We pride ourselves on providing a friendly and supportive environment, so your feedback means a great deal to the whole team. We truly appreciate you taking the time to share your experience and for your heartfelt thanks.
Credit to a member of the team!
This rating is more for one member of the team, rather than the business itself.
I have bought vehicles from here a number of times in the past and have always had a great experience with the sales side of the team.
I had a few issues with my latest purchase and was struggling to get the service side to help me.
This is where Nicola Litchfield stepped in.
The matter was treated with urgency and in a very professional but friendly manner.
All the issues were resolved very quickly and I was kept well informed of the progress along the way.
I was so impressed that I went to meet her to say thank you in person and to put a face to the phone calls and emails.
Nicola, thank you once again for stepping in and providing a level of service that well exceeds what I was experiencing prior to your involvement, and what I was expecting.
It has been an absolute pleasure to deal with you!
2026年8月7日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you very much for your kind words and for recognising Nicola’s dedication and professionalism. We are delighted to hear that she was able to assist you promptly and keep you well informed throughout. It is always our aim to provide an outstanding level of service, and we are thrilled that Nicola exceeded your expectations. Your continued trust in us means a great deal, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you again in the future.
Great service from Sam and Arunas…
Great service from Sam and Arunas really helpful.
2026年8月13日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear George, Thank you very much for your kind words and for taking the time to share your positive experience at Sytner Select Northampton. We are delighted to hear that Sam and Arunas were so helpful and provided you with great service. Your feedback truly means a lot to us and encourages our team to continue delivering the highest standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Nicola Litchfield was fantastic
Nicola Litchfield was fantastic. Sorted my problem quickly, efficiently with little fuss. Five star customer service. Thank you Nicola
2026年8月10日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Gary, thank you very much for your kind words. We are delighted to hear that Nicola provided you with such fantastic and efficient service. It is always our aim to resolve any issues swiftly and with minimal fuss, so it’s wonderful to know that Nicola achieved this for you. Your five-star feedback is truly appreciated, and we will be sure to pass on your thanks to her. We look forward to welcoming you back to Sytner Select Northampton in the future.
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