Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with... もっと見る
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所在地
所在地を変更Ravens Way, NN3 9UD Northampton, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... もっと見る
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I viewed a couple of cars recently at the Northampton branch and was pleasantly surprised. There was a very large range of vehicles to choose from and the staff went above and beyond to assist with al... もっと見る
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Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Ravens Way, NN3 9UD, Northampton, England, 英国
4.7
優良
2993件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff and super friendly :)
2026年6月20日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Amelia, Thank you ever so much for your kind words. We’re delighted to hear that you found our team both helpful and friendly during your visit. It’s always our aim to provide a welcoming and positive experience for everyone who comes through our doors. Your feedback truly means a lot to us and encourages us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team
Friendly and helpful
Friendly and helpful, we dealt with Matt and Louis, fully transparent with cost and service packages etc.
2026年6月20日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Pamela, Thank you very much for your kind words and for taking the time to share your experience with Matt and Louis at Sytner Select Northampton. We are delighted to hear that you found our team friendly, helpful, and fully transparent regarding costs and service packages. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us. We look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team
Great service all around from everyone…
Great service all around from everyone involved in the sale. Made my experience really nice and easy.
2026年6月18日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Billy, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Northampton. We are delighted to hear that our team made the process easy and enjoyable for you. Providing great service is something we take great pride in, and it’s wonderful to know that this was reflected in your visit. We truly appreciate your feedback and hope to welcome you back in the future. Best wishes, The Sytner Select Northampton Team
Brilliant service by Ollie and Ollie
Brilliant service by Ollie and Ollie, answered every question I had and any worry I had with the car was dealt with there and then, great customer service and didn’t feel pressured into anything at all.
2026年6月16日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you, Zack, for your kind words and fantastic review. We’re delighted to hear that Ollie and Ollie provided such brilliant service and addressed all your questions and concerns promptly. It’s wonderful to know you felt comfortable throughout the process without any pressure. Your feedback means a great deal to us and motivates the team to continue delivering excellent customer care. We truly appreciate you taking the time to share your experience with Sytner Select Northampton.
Sytner Group - Sytner Select Northampton からの回答
Dear Mark, Thank you very much for your kind words regarding Dan K. We are delighted to hear that you found him polite, helpful, and knowledgeable. It is always our aim to provide excellent customer service, and feedback like yours is truly appreciated. We hope to continue meeting your expectations in the future and look forward to welcoming you back to Sytner Select Northampton. Best wishes, The Sytner Select Northampton Team
Great service from Matt and Ty
Great service from Matt and Ty.
Quick and made it very simple.
Would highly recommend.
2026年6月16日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Zoe, Thank you very much for your kind words and for taking the time to share your experience with Matt and Ty at Sytner Select Northampton. We are delighted to hear that the service was quick and straightforward, making the process simple for you. Your recommendation means a great deal to us. It’s always wonderful to know our team’s efforts are appreciated. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Great service from Matt and Ty
Great service from Matt and Ty.
Quick process
Definitely recommend
2026年6月16日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much, Carly, for your kind words and positive feedback. We’re delighted to hear that Matt and Ty provided you with great service and that the process was quick and straightforward. It’s wonderful to know you would recommend us, as we always strive to offer the best experience for our customers. Your support means a great deal to the whole team at Sytner Select Northampton. We look forward to assisting you again in the future.
Dual Ollie Dream Team
Fab team of Big Ollie, Little Ollie. Great service and offering of vehicles. Would thoroughly recommend.
2026年6月16日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much for your kind words, Adawson. We’re delighted to hear that Big Ollie and Little Ollie provided you with excellent service and that you were pleased with our range of vehicles. It’s always wonderful to receive such positive feedback, and your recommendation means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Thanks once again for choosing Sytner Select Northampton.
Very polite and kind people
Very polite and kind people. Highly recommend. Ollie and tye are the hero
2026年6月15日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Ali, Thank you ever so much for your kind words and for taking the time to leave such a wonderful review. We are delighted to hear that Ollie and Tye provided you with excellent service and made your experience a positive one. Your recommendation means a great deal to us, and we will be sure to pass on your lovely comments to the team. It’s always a pleasure to assist such polite and appreciative customers like yourself. Best wishes from all of us at Sytner Select Northampton.
Sytner Group - Sytner Select Northampton からの回答
Thank you very much for your kind words, Davide. We’re delighted to hear that Ollie and Lewis were able to secure the deal you wanted and provide you with great service. It’s always our aim to ensure every customer has a positive and straightforward experience. Your feedback is greatly appreciated and motivates the whole team to continue delivering excellent service. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Thanks once again for choosing Sytner Select Northampton.
Friendly and helpful. Thank you Ollie & Lewis.
Friendly helpful and got us the deal we wanted.
2026年6月15日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Johannah, Thank you very much for your kind words. We are delighted to hear that you found our team friendly and helpful throughout your experience. It’s wonderful to know we were able to secure the deal you wanted, as customer satisfaction is very important to us. Your feedback truly means a lot and encourages us to continue providing excellent service. We hope you enjoy your new vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Great service from Amy and Olly
Great service from Amy and Olly. Helpful, friendly and didn’t feel pressurised at any point. Would definitely recommend.
2026年6月14日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Louise, Thank you very much for your kind words and for taking the time to share your experience with Amy and Olly at Sytner Select Northampton. We are delighted to hear that you found their service helpful, friendly, and pressure-free. It’s wonderful to know that you would recommend us, as customer satisfaction is very important to us. We truly appreciate your support and hope to assist you again in the future. Best wishes, The Sytner Select Northampton Team
I went to Sytner select Northampton I…
I went to Sytner select Northampton I had ty and Ollie help me with the purchase of my Audi q2 which may I add made this experience such a breeze for me, everything was so straight forward and I honestly couldn’t be happier. I will most certainly recommend sytner to friends and family and also will definitely come back myself
2026年6月13日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Bianca, Thank you so much for your wonderful review. We’re delighted to hear that Ty and Ollie made your Audi Q2 purchase such a straightforward and enjoyable experience. It’s fantastic to know you felt supported throughout and that you couldn’t be happier with everything. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Wishing you many happy miles in your new Audi! Best wishes, The Sytner Select Northampton Team
Both Ollie’s were really helpful and…
Both Ollie’s were really helpful and polite today with purchasing my new car
2026年6月13日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Callum, Thank you very much for your kind words. We are delighted to hear that both Ollies were helpful and polite during your car purchase. It’s always our aim to provide a friendly and professional experience for all our customers. Your positive feedback is greatly appreciated and will be shared with the team. We hope you enjoy your new car and look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team
Tyreke matt Cole Alfie couldn’t of been…
Tyreke matt Cole Alfie couldn’t of been more helpful and made this process stress free brilliant experience with the team will be recommending to family and friends
2026年6月12日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you so much for your kind words, Natt Lee. We’re delighted to hear that Tyreke, Matt, Cole, and Alfie were able to make your experience stress-free and enjoyable. It’s wonderful to know that our team provided brilliant service and that you feel confident recommending us to your family and friends. Your support means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you again in the future.
Really smooth and seamless process
Really smooth and seamless process, all the guys , Matt, Louis & Brad were super helpful! Thank you
2026年6月13日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Ruth, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Matt, Louis, and Brad were able to assist you so effectively and that the process was smooth and seamless. It’s always our aim to provide excellent service, and your feedback truly means a lot to the team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Northampton Team
Great experience
Great experience,
Dan and Louis were more than welcoming, professional and great customer service helping us part exchange our vehicle and taking our new car home.
Thank-you both
2026年6月13日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Beth, Thank you very much for your kind words. We are delighted to hear that Dan and Louis provided a welcoming and professional experience throughout your part exchange and new car collection. It’s wonderful to know that their customer service made the process smooth and enjoyable for you. Your feedback is greatly appreciated, and we will be sure to pass on your thanks to both Dan and Louis. We hope you enjoy your new car and look forward to seeing you again in the future. Best wishes, Sytner Select Northampton Team
Thank you so much!
Thank you so much TWD and Matt Cole, for all your help with purchasing my new car! You made the whole process so easy from start to finish, and I felt reassured every step of the way. I really appreciate all your support and excellent service. Thanks again—I am very grateful!
2026年6月12日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you very much, Tiia, for your kind words and wonderful review. We are delighted to hear that Matt Cole and the team at Sytner Select Northampton made your car purchase straightforward and reassuring. It’s always our aim to provide excellent service and support throughout the entire process. Your appreciation means a great deal to us. We hope you enjoy your new car and look forward to assisting you again in the future. Thanks once again for choosing us!
Worst experience ever buying a car
Picked up the car 14 May, after work that needed to be carried out. Hadn't been valeted and all the extra guardx I paid for hadn't been done. Had to go back to have more work carried out as they were waiting for a part, then found out it needed a new windscreen, at that time they did the valet and guardx d it wasn't the best. Drove it to Wales for a week got it home the following Saturday with low water coolant showing on dash, not low, it had no water in thr reservoir what so ever. After numerous phone calls to the Northants branch, finally got the car picked up on a recovery truck, 4 days later on 3 June. 3 days later found out it was a coolant pipe leaking form the rear heating. 3 days to get a drawing from LR to see where the pipe is to be fitted. Then today 12/6 I had to call again to see what was going on as I had no calls from them at all telling me what was going on. Only to find out that they had received the drawing and had ordered rhe part but still needed it all to be agreed. Was told at least 8hrs to do but still no idea when the vehicle will be ready......
As for Taylor Johnson who is supposedly my assigned advisor I've not managed to speak to him/her what so ever. Not had the car for 30 days yet and it spent more time in your work shop than on the road. I'm really frustrated and just want to hand the car back to yourselves.... very poor customer care service, not one phone call, it's been my wife or myself that have done all the chasing, and it takes ages, as you can never get hold of the relevant person.
2026年5月14日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Dear Jason, We sincerely apologise for the frustration and inconvenience you have experienced with your vehicle and the lack of communication from our team. This is not the standard of service we aim to provide. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, who will be happy to discuss your concerns and work towards a resolution. Thank you for your patience and understanding.
Happy
Both Matt and Louis were very pleasant and professional to deal with. Did not rush the buying process and answered all my questions.
2026年6月12日
自発的なレビュー
Sytner Group - Sytner Select Northampton からの回答
Thank you very much for your kind words, DJ. We are delighted to hear that Matt and Louis provided a pleasant and professional experience throughout your purchase. It’s important to us that our customers never feel rushed and that all questions are answered thoroughly. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future.
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