Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a great experience with Ali and…
We had a great experience with Ali and James. They were both friendly and professional and really looked after us.
2026年3月21日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Maisha, for your kind words. Ali and James are delighted to have provided a friendly and professional experience. Best regards, Nathan Quinn - Head of Business
Chris was very helpful and polite
Chris was very helpful and polite. He knew what he was talking about.
2026年3月18日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Abu, for your kind words. We’re delighted Chris provided excellent service. Best regards, Nathan Quinn - Head of Business
Really nice polite staff and good quality work.
I was booked in for a day that suited me, I was able to leave my car there the night before which helps me massively. The work was carried out to a good standard and I was able to track the progress of thr work. The service advisors were very helpful and polite. I couldn't ask for anything more.
2026年3月17日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Scott, for your kind words. We’re delighted you found our service helpful and the work to a high standard. Best regards, Nathan Quinn - Head of Business
Went in and was greeted by some very…
Went in and was greeted by some very friendly people who pointed me in the direction of the hatchbacks. Was only looking for a car for my daughter. They had a wide variety of cars ranging from bentleys to fords. Asked for a spec sheet and ali glady printed it out and left me his details incase i needed more information
2026年3月16日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Ibrahim, for your kind words. We’re delighted you found our team helpful. Best regards, Nathan Quinn - Head of Business
James Prior was extremely helpful and…
James Prior was extremely helpful and polite. The Geely release day was a great event!!!!!!!
2026年3月17日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Masood, for your kind words. We’re delighted James made your Geely release day so enjoyable! Best regards, Nathan Quinn - Head of Business
I came in looking for a landrover…
I came in looking for a landrover defender and was met by Rick he was very warm and welcoming and the communication was fantastic I went on a lovely test drive and even went on the motorway he was very knowledgeable and made the experience fantastic he's a pleasure to your company and I will recommending my friends to see him
Thanks rick it's been a pleasure
2026年3月16日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Mr Yates, for your kind words. We’re delighted Rick provided such a warm, knowledgeable experience. Your recommendation means a great deal to us. We look forward to welcoming your friends soon. Best regards, Nathan Quinn - Head of Business
No recommendation because they give me…
No recommendation because they give me faulty car . I bought Audi A6 car and same day after with in one hour have some engine problems (jerking engine noice and vibration too much ). I
reach home very slowly slowly home and park my car home . Next day car start and put in gear for drive too much noise in engine and vibration and car no moving
i Called so many time to request sales team and they said we can arrange recovery truck to take AudiA6 . No complete 24 hours for bought car and waiting for recovery truck
And I request for courtesy car they denied , I have no any car for go work And my son have disability we go every day hospital I don’t know what I will do and how to mannage and don’t know how long to take to come to clollet car and how long to fix it . I am very upset 😠 now .
2026年3月12日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon we sincerely apologise for your experience. We would like to invite you to contact our Head of Business, Nathan Quinn - nathanquinn2@sytner.co.uk. Best regards, Nathan Quinn - Head of Business
Catastrophic brake failure!
Catastrophic brake failure!
We purchased a Tesla from Sytner Warrington for nearly £30,000. They stated it had new tyres and brake pads when purchased - it had the "Sytner 135 point verified vehicle check".
After driving on the motorway with our young children in the car, the brakes completely failed. Thankfully we managed to pull over and have the vehicle revered to Tesla, whereupon they confirmed the brake pad replacement by Sytner was incorrect, causing a brake pipe fault and burst pipe (they provided evidence).
After contacting Sytner customer services, the salesperson who sold us the vehicle and the dealership manager to discuss the issue, they simply did not reply to any contact. Not an acknowledgement, call or reply - even from their area manager Steve Whittle who we copied in.
This could have been multiple fatalities and the company didn't even have the decency to reply to our contact attempts.
Be extremely careful of Sytner.
2026年2月2日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon Phil, We are deeply sorry to hear about your experience and the serious concerns you have raised regarding the vehicle purchased from Sytner Warrington. Your safety and satisfaction are of utmost importance to us. We would like to invite you to contact our Head of Business, Nathan Quinn nathanquinn2@sytner.co.uk, so we can discuss this matter further and work towards a resolution. Best regards, Nathan Quinn - Head of Business
Do no bother buying from here!
This is the worst company I’ve ever had to deal with. I bought a car from the on the 20th Jan 2026 and they failed to put an updated service on which was due. I questioned this and was told it was not due, I ended up getting the Peugeot official service plan and emailing it to them. They eventually agreed to service the car. While it was in for the service I mentioned that it had a ticking noise when turning corners. They looked at it and said it was a problem with the gearbox and I had to take it up with Peugeot even though I had only owned the car for two weeks. After I made a complaint they agreed to arrange a loan car and for them to take it to a garage(Stoneacre) that could fix the issue. Turns out it needs two new drive shafts. It has been with the garage now for three weeks due to a delay in the parts being delivered, in that time Sytner have not kept me up do date and whenever I call them they promise to call me back but guess what they don’t!! They are the most infuriating company to deal with. They have no communication experience at all and it’s impossible to find out who is in charge. They have now stopped answering my calls all together. Please be very cautious buying a car from this place. Shame on you Sytner or should I say Sh*tner!
2026年1月20日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon Stephanie, We are truly sorry to hear about your disappointing experience with Sytner Select Warrington. We understand how frustrating the lack of communication and delays must be, especially with a recent purchase. Your feedback is important to us, and we would like to invite you to contact our Head of Business, Nathan Quinn - nathanquinn2@sytner.co.uk so we can better understand your concerns and work towards a resolution. Best regards, Nathan Quinn - Head of Business
Rick and Nathan was very helpful happy…
Rick and Nathan was very helpful happy with my new car nice one boys
2026年3月3日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Tori, for your kind words. Rick and Nathan are thrilled you’re happy with your new car! Best regards, Nathan Quinn - Head of Business
Chris was great when I bought my new…
Chris was great when I bought my new car thank you
2026年3月3日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon and thank you, Eric, for your kind words. We’re delighted Chris made your car buying experience enjoyable. Enjoy your new car! Best regards, Nathan Quinn - Head of Business
My car failed Mot on one tyre
My car failed Mot on one tyre , took 24hrs to get a tyre fitted arranged by yourself . Need to ask customer to get it fitted, would have been quicker I believe . My mats were lifted and dust and stones were underneath the mat . Very poor on the vacuum. Maybe should have left it , if valet not choosen . Very slow response after paying for a service done on car . Shame staff on counter Very helpful . My 5th time service and inspection , let down this time
2026年2月26日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good afternoon Michael, Thank you for your feedback. We apologise for the delay in fitting your tyre and the condition in which your car was returned. It is disappointing to hear that the service did not meet your expectations, especially after your previous visits. We appreciate your kind words about our counter staff. We would like to invite you to contact our Head of Business, Nathan Quinn, at nathanquinn2@sytner.co.uk to discuss your experience further. Best regards, Nathan Quinn - Head of Business
very helpful
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good morning Maddie, thank you very much for your kind words. We are delighted to hear that you found our team very helpful during your experience with Sytner Select Warrington. Providing excellent customer service is something we take great pride in, and it is wonderful to know that this was reflected in your visit. Your feedback means a great deal to us, and we hope to continue supporting you in the future. Best regards, Nathan Quinn - Head of Business
Easy process
Honestly what a smooth experience I had with Dan wyn. Great salesman
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good morning and thank you Emon for your kind words. We are delighted to hear that Dan provided you with a smooth and enjoyable experience. It is always our aim to offer excellent service, and your feedback truly means a lot to us. We hope you continue to enjoy your new vehicle. Best regards, Nathan Quinn - Head of Business
Excellent customer service
Excellent customer service, backed up by a warm welcoming and excellent knowledge and insight into the vehicle on offer.
Could not recommend the Warrington branch enough!
2026年2月19日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Morning Jake, thank you ever so much for your kind words and fantastic review. We are delighted to hear that our team at Sytner Select Warrington provided you with such warm, welcoming service and valuable insight into the vehicle - we always aim to ensure every customer feels well-informed and comfortable throughout their experience. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive feedback. We look forward to welcoming you back in the future. Best regards, Nathan Quinn - Head of Business
James was extremely helpful throughout…
James was extremely helpful throughout and overall a great service
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good morning Ben and thank you very much for taking the time to share your five-star experience with us. We are delighted to hear that James was extremely helpful throughout your visit and that you found our service to be great overall. It is always our aim to provide a high standard of customer care, and your feedback is truly appreciated. We look forward to welcoming you back to Sytner Select Warrington in the future. Best regards, Nathan Quinn - Head of Business
Chris and Nathan were very helpful with…
Chris and Nathan were very helpful with my purchase of my Land Rover Defender.
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Morning Gary, thank you very much for your kind words. We are delighted to hear that Chris and Nathan were able to assist you effectively with the purchase of your Defender. It is always our aim to provide a helpful and enjoyable experience for all our customers. We truly appreciate you taking the time to share your positive feedback and hope you are thoroughly enjoying your new vehicle. Best regards, Nathan Quinn - Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good morning, thank you very much for your positive feedback - we are delighted to hear that you experienced great service here at Sytner Select Warrington. It is always our aim to provide a friendly and professional experience for all our customers. Your support means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future and continuing to meet your expectations. Best regards, Nathan Quinn - Head of Business
leon was a exceptional help
leon was a exceptional help . in looking for a new van
2026年2月21日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Morning Gary and thank you very much for your kind words. We are delighted to hear that Leon was able to provide exceptional help while you were looking for a new van - it is always our aim to offer a friendly and knowledgeable service to all our customers. Your positive feedback is greatly appreciated and will be shared with Leon and the team. Best regards, Nathan Quinn - Head of Business
Sytner Group - Sytner Select Warrington からの回答
Morning Lorraine, thank you very much for taking the time to leave us a five-star review. We are delighted to hear that you found our communication clear and the booking process straightforward. It is wonderful to know that our follow-up met your expectations as well. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to assisting you again in the future. Kind regards, Steven Whittle - Head of Business
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