Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought a Mazda cx-30 from Nick earlier…
Bought a Mazda cx-30 from Nick earlier this month. There was an issue when we went to view the car so Nick brought the car to us once the issue was resolved for a test drive. Great customer experience. The buying was fast and efficient and done within the hour as they had everything ready to go.
2026年2月5日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good morning and thank you Rachel for your five-star review of Sytner Select Warrington. We are delighted to hear that Nick was able to provide a convenient and efficient experience, especially by bringing the car to you for a test drive. It is also wonderful to know that the buying process was smooth and swift, meeting your expectations. Your feedback is greatly appreciated, and we hope you enjoy your new Mazda CX-30. Wishing you many happy miles ahead! Kind regards, Steven Whittle - Head of Business
Terrible communication, unprofessional, don't care once your out the building
Bought a Kia Sportage estate with a 2000 deposit and 2000 part exchange, rest to be financed, from the start I asked for finance over 3 years, everything was going smooth, agreed to have added vaps under what I thought was a good deal and then there was a hiccup with the address on my driving licence, I had my son with me and we was there around 4 hours, due to this I overlooked manually signing the finance documents and it has gone over 5 years which has added more interest, I have the 14 day cool off in which it states on my contract I can remove the VAPS without any reason (although I have a reason), I have tried to get in touch with the company for 2 weeks and being fobbed off basically, had basic communication, very unprofessional, I was told someone from the management team would be in touch Saturday 14th, this is now Wednesday 18th writing this and still no communication off anyone. Absolute sham. Shameful.
2026年1月31日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Morning Ste, we apologise for the frustration and poor communication you have experienced. We understand how important clear and timely responses are, especially regarding finance agreements and VAPS. We would like to invite you to contact our Service Manager Kate Thompson, at katethompson@sytner.co.uk, who will be able to assist you further and address your concerns directly. Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction. Kind regards, Steven Whittle - Head of Business
No deposit refund... No Contact... Poor customer service.
Went to view a Volvo, car was nice and just not for me. I paid £99 deposit and it hasn't been refunded when I was told it would be. No phone calls and can't get through when I ring the Warrington branch. I'd avoid going back here.
2026年2月1日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Morning Jim, we are sorry to hear about your disappointing experience regarding the refund of your deposit and the difficulty in contacting our Warrington branch. This is certainly not the standard of service we aim to provide. We would like to invite you to contact our Service Manager Kate Thompson, at katethompson@sytner.co.uk, so she can personally look into your concerns and assist you further. Thank you for bringing this to our attention. Kind regards, Steven Whittle - Head of Business
Great customer service with buying a new car
Great customer service with buying a new car. The process was smooth from start to finish. Chris Range was very professional and so helpful. Thank you!
2026年2月14日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning and thank you very much for your kind words and positive feedback. We are delighted to hear that your experience with Chris Range and the team at Sytner Select Warrington was smooth and professional from start to finish. It’s always our aim to provide an excellent customer service and make the car buying process as straightforward as possible. Your appreciation means a great deal to us, and we hope you enjoy your new car for many miles to come. Warm regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good morning Steven, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service to be well-priced and completed on time. It is always our aim to provide a seamless and efficient experience for all our customers. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Sytner Select Warrington in the future. Best regards, Steven Whittle - Head of Business
Sytner Group - Sytner Select Warrington からの回答
Dear Cath, Thank you very much for your kind words. We are delighted to hear that you found our team at Sytner Select Warrington to be professional, helpful, and that our prices were reasonable. It is always our aim to provide excellent service and value to our customers, and your positive feedback is greatly appreciated. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Sytner Select Warrington Team
Awful company
Awful company, Stephanie Mountain offers 0 level of customer service.
Not trying to help customers, don’t answer phone, don’t answer business WhatsApp don’t communicate unless it’s to give incorrect information.
They sold me a car unfit for sale which I was then without for two weeks while it was fixed with no compensation which I had to take to main dealer as they said the car was fine when it wasn’t.
2026年2月9日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Mr Dawes, Thank you for your review. I would like to clarify a few points regarding your recent visit for your MOT and Service. Stephanie was correct in the information she provided during your appointment. Your vehicle unfortunately failed its MOT due to tyre condition, and as she advised, tyres are classed as wear‑and‑tear items and are not covered under the MOT warranty. You also requested proof that the service had taken place, including a video of the vehicle at collection. This is something we are always happy to provide; however, this was not requested during the booking call or at the point of drop‑off. Kind Regards, Kate - Service Manager
Mr Adam Luczak
Mr. Adam Luczak has an excellent approach to the client, great knowledge and professionalism
2026年2月9日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Marek, Thank you very much for your kind words regarding Mr. Adam Luczak. We are delighted to hear that his excellent approach, great knowledge, and professionalism made a positive impression. It is always our aim to provide outstanding service and ensure our clients feel valued and well-informed throughout their experience. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards, Sytner Select Warrington
Great Customer Service
Extremely happy with the speed and service that was given when we were literally against the clock as it was an adblue fault and the miles were ticking down!
Great customer service!
2026年2月4日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Andy, Thank you for your kind words. We’re delighted to hear that our team at Sytner Select Warrington were able to assist you promptly, especially given the urgency of the adblue fault. It’s always our aim to provide an efficient and friendly service, ensuring our customers feel supported when time is of the essence. Your positive feedback means a great deal to us, and we’re pleased that you were happy with the overall experience. We look forward to welcoming you again in the future. Kind regards Steven Whittle, Head of Business
Service department
Extremely happy with the level of service I received, prompt and helpful service department, kept me regularly updated via the online service, answered all my questions honestly.
2026年2月2日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning David, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Warrington. We are delighted to hear that our Service department provided prompt, helpful and honest assistance throughout. Keeping you regularly updated is something we take great pride in, and it’s wonderful to know this made a positive difference. Your satisfaction means a great deal to us, and we truly appreciate your support and feedback. Kind regards Steven Whittle, Head of Business
I recently brought a c class hybrid
I recently brought a c class hybrid , Cassim Manson was the sale rep who was very professional and friendly , very welcoming and handled my purchase with confidence , took his time to explain all the details and made my buying experience pleasurable , Thank you Cassim
2026年1月31日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Ruth, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Cassim provided such a professional and friendly service, making your purchase of the C-Class hybrid both enjoyable and informative. It’s wonderful to know that he took the time to explain everything clearly and made you feel so welcome. We truly appreciate your feedback and hope you enjoy your new car for many miles to come. Best wishes, Sytner Select Warrington Team
Excellent Service from Workshop Team
We recently booked a car we had bought from Sytner Select Bristol into their Warrington branch for some minor warranty items as that was the nearest service workshop to us. Very impressed with the service received and would particularly thank Adam Lucsack in the Service Team for his prompt and efficient attention. Highly recommended.
2026年1月27日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Jonathan, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Adam and the team at our Warrington branch provided you with a prompt and efficient service. It’s wonderful to know that you felt well looked after and that our service met your expectations. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Best regards Steven Whittle, Head of Business
Chris and Nathan were really helpful!
Chris and Nathan were really helpful at Sytner in Warrington! A really easier and quick process
2026年1月10日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Libby, Thank you very much for your kind words. We’re delighted to hear that Chris and Nathan were able to make your experience at Sytner Select Warrington both easy and quick. It’s always our aim to provide a smooth and enjoyable process for all our customers, and it’s wonderful to know we achieved that for you. Your feedback is greatly appreciated, and we hope to assist you again in the future. Kind regards Steven Whittle, Head of Business
When i enquired about the vehicle i was…
When i enquired about the vehicle i was interested in, all the information i needed was handed to me with no problems. I requested a video, which was very helpful and helped me to make a decision to see the vehicle in person. When i arrived the next day, the vehicle was exactly as i seen in the video. The customer service was efficient and professional from Lachlan, Connor and Gabbi!
Great experience
2026年1月8日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Habarakadage, Thank you very much for your kind words on your recent visit to Sytner Select Warrington. We’re delighted to hear that the video helped you make an informed decision and that the vehicle met your expectations when you visited. It’s wonderful to know that Lachlan, Connor and Gabbi provided an efficient and professional service throughout your experience. Your positive feedback means a great deal to us, and we’re pleased you had such a great experience. Kind regards Steven Whittle, Head of Business
All very helpful
Cass very helpful. He recorded a video of the car for me and was very helpful when I called into the sales team after searching for a car online. Then when I came in to collect the car the next day I was greeted and assisted by Mohammed and Joe both also very helpful and knowledgeable. I had never driven automatic before. Mohammed put me at ease and guided me during the test drive. Very good car buying experience. I will defo be buying my next car from Sytner. Very good experience all round.
2026年1月6日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Robert, Thank you for your 5 star review for Sytner Select Warrington. We’re delighted to hear that Cass, Mohammed and Joe all looked after you so well throughout your journey — from the initial video and online enquiry right through to collection day. It’s great to know that Mohammed was able to put you at ease, especially for your first time driving an automatic, and ensure the test drive was a positive and confidence‑building experience. Your kind comments will be shared with the team, and they’ll be thrilled to know they made such a lasting impression. We really appreciate your recommendation and look forward to welcoming you back when it’s time for your next car. Kind regards Steven Whittle, Head of Business
I recently bought a car from Sytner…
I recently bought a car from Sytner select Warrington.
On arrival to view the Car we were greeted by Mohammed who was very knowledgeable and not pressured in any way.
He was very helpful and I would highly recommend this company.
2025年12月16日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Gillian, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Warrington. We are delighted to hear that Mohammed provided a knowledgeable and pressure-free assistance during your visit. It is wonderful to know you felt well supported throughout the process. Your recommendation means a great deal to us, and we hope you are thoroughly enjoying your new car. We look forward to welcoming you again in the future. Best wishes Steven Whittle, Head of Business
Very efficient and professional service…
Very efficient and professional service - would definitely recommend
2025年12月30日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Michelle, Thank you very much for your kind words and for taking the time to leave such a positive review for Sytner Select Warrington. We are delighted to hear that you found our service both efficient and professional. Your recommendation means a great deal to us and is truly appreciated. It is always our aim to provide the best possible experience for our customers, and feedback like yours encourages us to maintain these high standards. We look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good morning and thank you very much for your kind words, Brad. We’re delighted to hear that Chris provided a helpful and pressure-free experience during your visit. It’s always our aim to ensure every customer feels comfortable and supported throughout their journey with us. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you continue to enjoy your vehicle and look forward to welcoming you back to Sytner Select Warrington in the future. Kind regards - Steven Whittle - Head of Business
Chris has been so helpful
Chris has been so helpful, easiest car purchase I've ever done. Thank you so much
2025年12月15日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Thank you so much, Dawn, for your kind words. We’re delighted to hear that Chris made your car purchase such a straightforward and enjoyable experience. It’s always our aim to provide excellent service and ensure our customers feel supported throughout their journey. Your feedback means a great deal to us and we’re thrilled that we could assist you so effectively. We hope you’re very happy with your new car and look forward to welcoming you back to Sytner Select Warrington in the future. Kind regards Steven Whittle, Head of Business
Trust
Still waiting for contact about guard x did not appear to be done and products missing from bag supplied still paying for product
2025年12月9日
自発的なレビュー
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