Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sytner Select Warrington
Easy and professional experience from start to finish. Nothing was to much trouble for Connor. Made the whole process a pleasure. Will be recommending. See you again and thank you
2025年5月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning and thank you for your kind words and for choosing Sytner Select Warrington. We are delighted to hear that your experience with us was easy and professional, and that Connor went above and beyond to make it a pleasure. We take pride in providing an exceptional service to our customers and we are glad to hear that we have met your expectations. We appreciate your recommendation and look forward to seeing you again. Warm regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Morning Lessia and thank you for your kind words. We are delighted to hear that your experience with Sytner Select Warrington was a smooth and pleasant one. Our team takes great pride in providing an excellent customer service, and we are glad to know that it was appreciated. We hope to continue exceeding your expectations in the future. Thank you for recommending us and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Not for Us. !!
There are a lot of good reviews on this company so on seeing a car on-line we paid the £99 to reserve it prior to viewing. We asked in advance for the service history before visiting. On the phone we were told it was prepped and ready to test-drive. They hadn't sent over the service history for 24 hours but we decided to visit anyway assuming it would be ready when we got there.
We arrived and the car was driven round for us . Bear in mind they knew we had an appointment time. The car was covered in dirt, flying debris like its been left out for a couple of weeks and not touched.. Supposedly prepped there were buff marks all over it.I pointed out a chip instantly on the wheel arch. Went out for a test-drive and we knew more about the car than the salesman.
Sat down with complimentary chocolate but still waiting for the service history.Proceeded to try and sell us guardex and warranty while still waiting for the service history. Waited another 20 mins and beginning to smell a rat. Left with a promise to send the service history through. 30 mins later I get a call and e mail with the service history. We noticed a few anomalies on the history and it wasn't fully traceable in my opinion.We pulled out and the sales person proceeded to try and tell me the service schedule was totally different to the one Volkswagen recommend and publish on the internet and he couldn't see the issue.
Really !!
Paid the £99 Deposit and it took 14 days for them to refund it to us and only then after a reminder.
So unfortunately, i'ts a 0 out of 10 from me and a complete waste of my time, money and effort.
2025年5月17日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Jonathan Jones, Thank you for taking the time to share your experience with us. We are disappointed to hear that your visit to Sytner Select Warrington did not meet your expectations. We apologise for any inconvenience caused by the delay in receiving the service history and the condition of the car upon your arrival. We take great pride in providing our customers with a high level of service and we are sorry to hear that this was not reflected in your visit. We would like to assure you that we have taken your feedback on board and will use it to improve our processes and ensure that this does not happen again in the future. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss your experience further. We value your feedback and would appreciate the opportunity to address any concerns you may have. Thank you for bringing this to our attention and we hope to have the chance to make it up to you in the future. Sincerely, The Sytner Select Warrington Team
RIP off
My son’s car went in for MOT and we got a quotation for nearly £1000 for 2 number major faults. We took the car to an independent and trusted garage who repaired the job in under £100
Disgusting illegal behaviour trying to rip off my youngest son. The garage have asked me to report this to trading standards but I simply do not have the time. They have lost another customer.
2025年5月28日
Sytner Group - Sytner Select Warrington からの回答
Dear Collins, We are sorry to hear about your negative experience at Sytner Select Warrington. We take all customer feedback seriously and we apologise for any inconvenience caused. Our aim is to provide high-quality services and we are disappointed to hear that we did not meet your expectations. We would like to assure you that we always follow the correct procedures and regulations when it comes to MOT's and repairs. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss this matter further. We value your loyalty and we hope to have the opportunity to regain your trust in the future. Sincerely Kate Thompson, Aftersales Manager
Myself and my partner have both bought…
Myself and my partner have both bought cars from sytner select. Good service from start to finish.
2025年5月21日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Mr Latham, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that both you and your partner had a positive experience at Sytner Select Warrington. Our team strives to provide an excellent service from start to finish, and we are glad to hear that we were able to meet your expectations. We appreciate your support and hope to continue serving you in the future. Warm regards Steven Whittle, Head of Business
Absolutely brilliant
This is the first time we have used Synter to purchase a vehicle and our experience has been absolutely fantastic. The staff were brilliant and extremely professional, Adam was great and ensured that everything was ready and the vehicle was prepared to the highest standard.
We absolutely love our new vehicle and would definitely recommend Synter Warrington to our friends.
2025年5月16日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning David. Thank you for taking the time to leave us a 5-star review. We are delighted to hear that your first experience with Sytner Select Warrington was fantastic. Our team takes great pride in providing a professional and top-notch service to our customers. We are thrilled that Adam was able to ensure everything was ready and your new vehicle was prepared to the highest standard. We appreciate your recommendation and look forward to serving you and your friends in the future. Thank you for choosing Sytner Select Warrington. Kind regards Steven Whittle, Head of Business
From the 1st phone call to picking up…
From the 1st phone call to picking up the car it has been the easiest car purchase I have ever made. Danny was very knowledgeable and happy to answer all our questions and phone calls returned when promised. The garage is a lovely place, very modern and well organised, all the staff friendly, pleasant and happy to help. Would definitely recommend
2025年5月21日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Claire, Thank you for your kind words. We are delighted to hear that your car purchase experience with us was smooth and hassle-free. Our team at Sytner Select Warrington takes pride in providing an exceptional customer service and we are glad that Danny was able to assist you with all your queries. We are also pleased to know that you found our dealership to be modern and well-organised and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
VERY POOR SERVICE
We saw a Lexus advertised on Sytner Group Warrington. As we live in Scotland, we wanted to be pretty sure this was the car before we made a nearly 500 mile round trip to view the car. We had been looking for a while and not been able to find a car with the correct spec, so a long journey seemed perfectly reasonable to get the car we wanted. My initial questions were answered and we decided this was the car for us but had a few final questions. If we paid the £99 deposit as suggested by Luke, how long would they hold the car for? If the car is not as expected, what is the arrangement with the deposit? If it is as expected, how long does it take to complete everything so we can drive it back up to Scotland again? I also asked what the warranty was more than once but did not get a reply? I wanted to know if the car had a full Lexus maintenance history, as normally Lexus extends their warranty for another year, up to 10 years old/100000 miles. Surely these are basic and easy questions to answer. I appreciate that a second hand Lexus sale may not be very exciting when you are selling Ferrari and Bugatti, but all customers should be treated with the same respect and consideration. I booked a hotel for us to stay on the Saturday, expecting to have had these answers by the end of Friday and travel on Saturday. I am still waiting for a reply and it is now Sunday. If a sales person does not understand that making a long distance sale involves more questions, in order to satisfy the customer, perhaps Sytner should not advertise long distance. I was even considering buying the car and having it shipped up to me but their reluctance or inability to answer basic questions, has made me somewhat concerned. Can they not answer? Do they not want to answer? Do they not want my business? Who knows but I would not recommend them unless you are in the market for a Ferrari when I am sure they run about and bend over backwards. Very poor service.
2025年5月16日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Lesley McEwan, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with the service you received from Sytner Select Warrington. We would like to apologise for any inconvenience caused and assure you that we take all feedback seriously. We understand that purchasing a car from a long distance can be a daunting process and we regret that we were unable to provide you with the necessary information to make an informed decision. We would like to invite you to contact our Head of Business, Steven Whittle at stevenwhittle@sytner.co.uk to discuss your concerns further. We value all of our customers and strive to provide the same level of service to everyone, regardless of the type of car they are interested in. We apologise if this was not reflected in your experience with us. Thank you for considering us and we hope to have the opportunity to make things right in the future. Best regards Sytner Select Warrington
Went to buy a range rover evoque two…
Went to buy a range rover evoque two members off staff dealt with us and neither were bothered with selling us a car ended up going to arnold clark who we actually bought a car from
2025年5月3日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Mr Bailey, We are sorry to hear about your experience at Sytner Select Warrington. We pride ourselves on providing an exceptional customer service and it is disappointing to hear that you did not receive this during your visit. We would like to invite you to contact our Head of Business, Steven Whittle at stevenwhittle@sytner.co.uk if you would like to discuss your concerns further. We value your feedback and appreciate you for bringing this to our attention. Kind regards Sytner Select Warrington
Friendly and helpful dealership with great cars
We had a great experience buying our Range Rover. Everyone was so helpful, especially Nia who was really friendly and made us feel like nothing was too much trouble. We turned up on bank holiday Monday and viewed a few different cars, she was happy to get us all the keys and let us test drive as soon as we were ready. She didn’t rush us at all. All the cars were clean and tidy and well presented, much better than several other garages we’ve visited in the last few years!
We found a great car and picked it up on the Friday, and are having a great first weekend away in it! Thanks very much.
2025年5月9日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning and thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience purchasing your Range Rover from Sytner Select Warrington. Our team takes pride in providing an exceptional customer service, and we are glad that Nia was able to assist you in finding the perfect car. We are also pleased to hear that you found our cars to be well-presented and clean. We hope you enjoy your new car and have a fantastic weekend away. Kind regards Steven Whittle, Head of Business
First Class !!
I found the entire process professional and efficient.
Danny Kershaw was superb very knowledgeable and went the "extra mile" on service and attention to detail. I rarely give feedback in forums but am more than happy to do so on this occassion !!
2025年5月7日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Ian, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a professional and efficient experience at Sytner Select Warrington. It is wonderful to know that Danny Kershaw provided a superb service and went above and beyond to ensure your satisfaction. We appreciate your feedback and are grateful for your support. We hope to have the opportunity to serve you again in the future. Kind regards Steven Whittle, Head of Business
Purchasing a car couldn't have been easier
Purchasing a car couldn't have been easier. Both Nia and James were a pleasure to deal with, answered all my questions. When i come to change i will certainly be going back.
2025年5月6日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning David, Thank you for your glowing 5-star review. We are delighted to hear that your car purchasing experience at Sytner Select Warrington was a smooth and enjoyable one. Our team, especially Nia and James are dedicated to providing an exceptional customer service and we are thrilled that they were able to answer all your questions. We look forward to welcoming you back when it's time for your next car change. Kind regards Steven Whittle, Head of Business
Avoid at all costs rude and misleading staff
The experience of finding a car with Sytner was great but from placing a holding deposit to collecting the car the experience was probably the worst I have ever experienced. I had to chase paperwork several times before receiving anything, whenever I called the dealership I was told someone would call back in 10 minutes I never had a call returned 5 times over 3 days, to the point I refused the call back and waited on hold to get the information needed. The person I originally viewed and test drove the car with (Joe B) was on holiday the day after I placed my deposit and the rest of the Sytner team gave the impression they couldn't care less because it wasn't their deal. The rear bumper was scratched and I was told the car would be machine polished to remove as much as possible by the body shop. When I arrive to collect the car it was the same it had just had a wash I raised this at the time of collection and again the Sytner team couldn't care less and said its been in the body shop for 2 days and this was the best they could do I have since removed the majority with some T-cut myself so it was defiantly possible. The person who was completing the paperwork on the day of collection was rude to my Wife and myself and said he's only there to complete the paperwork although he took us outside to inspect the car before the paperwork was completed. Not sure why he did this if his attitude was its not my job "I just complete the paperwork". I asked what the solution was he said "take it as it is or be without a car" as they are not prepared to do anything else. Really happy with the car but I would never purchase from Sytner again due to their poor customer service and lack of communication.
2025年5月3日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear David Rollinson, We are sorry to hear about your disappointing experience with Sytner Select Warrington. We apologise for the lack of communication and poor customer service you received during your car purchase. We take great pride in providing an exceptional service to our customers and we are disappointed to hear that we fell short in your case. We would like to invite you to contact Steven Whitte, Head of Business at stevenwhittle@sytner.co.uk to discuss your concerns further. We value your feedback and hope to have the opportunity to make things right. Sincerely Kate Thompson, Aftersales Manager
Bought a car 3 years ago
Bought a car 3 years ago. BRILLIANT. Service was as expected from a dealership which his on the internet cannot fault it. May it continue.
2025年5月2日
Sytner Group - Sytner Select Warrington からの回答
Good Morning George, Thank you for your kind words. We are delighted to hear that your experience with Sytner Select Warrington was nothing short of brilliant. As a dealership that prides itself on providing a top-notch service, we are pleased to know that we met your expectations. We are committed to maintaining this level of excellence and appreciate your business and look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business
Quick and easy transaction with Jack…
Quick and easy transaction with Jack and James, Professional and responsive and ticked all my boxes. Would recommend, and use again.
2025年4月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Julian, Thank you for your kind words. We are delighted to hear that your experience with Jack and James at Sytner Select Warrington was quick, easy and professional. Our team takes great pride in providing a responsive and efficient service to our customers. We are glad that we were able to meet all your requirements and that you would recommend us to others. We look forward to the opportunity to serve you again in the future. Kind regards Steven Whittle, Head of Business
5 star service all round!!
My entire experience from start to finish was first class. Jack dealt with my enquiry in a professional, friendly and knowledgeable way, with equally excellent support from James on financial matters.
From my initial enquiry, I was provided a wealth of information and it was very simple to arrange a viewing of the car and take it for a good quality test drive on a variety of roads and on the motorway.
At no time did I feel pressured and was greatly reassured by the level of warranty and post-sale service available. 5 star service all round and a huge thank you to everyone who helped.
2025年4月26日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Thank you for your glowing 5-star review, Matt! We are delighted to hear that your experience at Sytner Select Warrington was nothing short of first-class. Our team takes great pride in providing professional, friendly, and knowledgeable service to all our customers. We are glad that Jack and James were able to assist you with your enquiry and make your car-buying process smooth and stress-free. We appreciate your kind words about our warranty and post-sale service. Thank you for choosing Sytner Select Warrington, and we hope to see you again in the future.
Exceptional service from first email…
Exceptional service from first email contact through to collection of my car. Everyone was professional helpful and friendly. The car was immaculate like new. Danny was so patient and helpful going through everything nothing was too much trouble. I will definitely recommend and use Sytner select again
2025年4月23日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Peter, Thank you for taking the time to leave such a glowing review. We are delighted to hear that you had an exceptional experience with Sytner Select Warrington. Our team takes great pride in providing a professional, helpful and friendly service to all of our customers. We are also pleased to hear that your car was in immaculate condition and that Danny was patient and helpful throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Fancy that, a car dealer you can trust!
If you ever need a first rate service from a dealership you want to believe you can trust, look no further. The guy that helped me did everything and more to help me. Name names they say, well Danny Kershaw is the man. Great professionalism and very personable. I cannot recommend him highly enough. Totally relaxed and understood exactly what I needed.
2025年4月25日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Kevin, Thank you for your glowing review for Sytner Select Warrington. Our team takes great pride in providing an exceptional service to our customers, and we are thrilled that Danny Kershaw went above and beyond to assist you and we will be sure to pass along your kind words to him. It is our goal to make every customer feel relaxed and understood, and we are honoured that we were able to do so for you. Kind regards Steven Whittle, Head of Business
recently bought a mercedes e220 from…
recently bought a mercedes e220 from the warrington branch,great experience,wasn't pushed into anything was left to browse vehicles at my own leisure,once I'd chosen the car james was very professional and made the process quick and simple! happy with the part x offer they made me and drove away within the hour,all in all a very pleasant experience will certainly be going back in the future.
2025年4月22日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Kevin, Thank you for your positive review. We are delighted to hear that you had a great experience at Sytner Select Warrington. Our team strives to provide a relaxed and pressure-free environment for our customers to browse and choose their desired vehicle. We are glad that James was able to assist you professionally and efficiently. It is also great to know that you were satisfied with our part exchange offer and we look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Very happy with the way my purchase…
Very happy with the way my purchase went no pressure selling Adam in the sales department answered all my queries and was very helpful
2025年4月26日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Terry, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team strives to provide a pressure-free and helpful environment for our customers, and we are glad that Adam was able to answer all of your questions. We appreciate your support and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。