Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
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レビュアーのコメントを見てみましょう
We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
顧客にレビューを依頼しています
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Brilliant service provided
2025年4月25日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Derek, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you received a brilliant service from our team at Sytner Select Warrington. Our goal is to provide an exceptional customer service and we are thrilled to know that we have met your expectations. We appreciate your support and we hope to continue providing you with a top-notch service in the future and we look forward to seeing you again soon. Kind regards Steven Whittle, Head of Business
Cannot thank them enough, fantastic!
This is actually my second review, because I can't express enough how amazing the team are. I have written a review on google, but had to head over here to express further gratitude.
Fantastic experience searching and buying the car.
Had some very very minor issues with it, which were fixed so quickly and efficiently, and for that I have to commend David H- He has been so wonderful from the get go, extremely understanding and patient. I do feel like the past trauma from purchasing cars has now healed thanks to the wonderful team at Sytner Select Warrington- Thanks guys, you have all been truly great!! :'D
2025年4月14日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon and thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a fantastic experience searching and buying your car at Sytner Select Warrington. We are also pleased to know that any minor issues were quickly and efficiently resolved by our team, especially David H. We strive to provide an exceptional service to all our customers and we are glad to have exceeded your expectations and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Lose the car for the DAY for a MOT
Got my MOT done here twice so far as it’s free with contract.
Having to drop the car off all day is a massive inconvenience, tried to give an employee my key and he wouldn’t take it, so ended up risking leaving it on a wheel for the staff to find later, this should be as standard that if you work there you take and look after the key.
Yes got the car back after hours and hours but the MOT only takes 45mins.
2025年3月27日
Sytner Group - Sytner Select Warrington からの回答
Dear John, Thank you for taking the time to share your experience with us for Sytner Select Warrington. We are sorry to hear that your recent visits for your MOT were not up to our usual standards. We apologise for any inconvenience caused by having to drop off your car for the day. We understand that this can be frustrating and we will take your feedback into consideration for future improvements. We would like to assure you that the safety and security of our customers' vehicles is of utmost importance to us. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss this matter further. Kind regards Kate Thompson, Aftersales Manager
Sytner Group - Sytner Select Warrington からの回答
Good Morning Mr Badley, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you received an excellent service and customer service at Sytner Select Warrington. Our team takes great pride in providing a top-notch service to all our customers. We are glad that our efforts have been recognised and appreciated. We will continue to strive for excellence and look forward to welcoming you back for all your future automotive needs. Kind regards Steven Whittle, Head of Business
Great experience all the guys were very…
Great experience all the guys were very helpful and friendly top marks
2025年4月8日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Jen and Tony, Thank you for your kind words. We are delighted to hear that you had a great experience at Sytner Select Warrington. Our team takes great pride in providing an excellent customer service and we are glad that you found them helpful and friendly. We strive to maintain top-notch standards and it is always rewarding to receive positive feedback from our valued customers. Thank you for choosing us and we look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
We bought a stunning 2017 BWM 520d…
We bought a stunning 2017 BMW 520d touring from Joe just over a week ago.
From the moment myself and the Mrs walked in the show room, we felt comfortable being able to walk around without being hounded.
I knew the exact car I was looking for and Joe made it very easy to access and accompanied us on a test drive.
He was very chilled and very personable.
He seemed genuinely interested in what we were talking about.
The car was almost immaculate (it is 7 years old after all) - minor stone chips to be expected and a tiny mark in the rear bumper.
I can live with those.
The rest is spotless.
Very reasonable price and full Sytner BMW service history.
We were then passed to Gabi to discuss the extended warranty.
Again, there was absolutely no pressure and we had a nice long chat that Gabo again seemed genuinely interested in.
I was going through a rejection of another vehicle and couldn't 100% confirm when I could collect the car.
Not an issue.
Joe arranged for a smaller deposit to be put down and held the car for almost a week.
On arrival for collection Joe and Gabi were both busy with other customers (I called at short notice asking to collect) so Gabi printed off the documents for the extended warranty for me to read and Joe made me the best cup tea I've ever had.
The extended warranty all stacks up so we went ahead and took that out while I was there.
I'm confident I won't need it but it's back up if something does go wrong.
Overall I would 100% recommend Sytner Select Warrington for a used car and would recommend Joe's and Gabi's service.
Thanks
2025年3月27日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Paul, Thank you for taking the time to share your positive experience at Sytner Select Warrington. We are delighted to hear that you had a comfortable and pressure-free experience whilst browsing our showroom. Our team takes pride in providing an excellent customer service and we are glad that Joe and Gabi were able to assist you in finding the perfect car. We appreciate your recommendation and we hope to see you again in the future. Warm regards Steven Whittle, Head of Business
Sytner Select Warrington
Very professional, thorough and stress free service when purchasing a pre owned Audi vehicle. All options carefully explained and vehicle extremely well prepared pre sale.
2025年4月3日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Niall, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a professional and stress-free experience at Sytner Select Warrington. Our team takes great pride in providing a thorough and detailed service to our customers, and we are glad that this was reflected in your purchase of a pre-owned Audi vehicle. It is our goal to ensure that all options are carefully explained and that our vehicles are well-prepared before being sold. Thank you for choosing us and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Had a great experience buying my car…
Had a great experience buying my car luke sorted everything out and let me know where we was up to just a good place to buy a car from
2025年4月2日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Mark, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience purchasing your car from Sytner Select Warrington. Our team, led by Luke, is dedicated to providing an exceptional service and ensuring our customers are well-informed throughout the buying process. We are proud to be known as a reliable and trustworthy place to buy a car. Thank you for choosing us and we hope to see you again in the future. Warm regards Steven Whittle, Head of Business
Great Service from Start to Finish
I recently visited the Sytner Warrington site with my wife looking to trade in our old car, which we had outgrown and which had given us good service over the years.
We visited with no clue what we wanted but had a budget in mind of how much we wanted to spend.
We were met by Gabrielious who after working out what was available for our budget came up with a suggestion of vehicles that may suit our needs, he came up with three.
Swiftly and efficiently he organised the three cars for us to try and we we took each one on a test driver on by one. The result was we found our perfect car, highly polished and looking brand new, even though it was 2 years old.
We then went back inside to talk through the options and were introduced to Iosua who looks after the finance side of things, he clearly explained the finance cost with monthly payments and explained how each payment option would work with open transparency explaining how much more we would pay with finance over three four and five years. PCP with the final payment and HP options each explained in a way we could understand, no waffle or jargon.
No pressure, no pushy salesman talk, all very relaxed and professional.
So what was the result? We bought a car and picked it up 3 days later, which was our choice of course.
Gabrielious & Iosua were nothing short of superb and a great credit to Sytner, they made buying a car a pleasure, completely stress free purchase, great communication, I cannot speak more highly of the level of service they provide.
They even provided a bunch of flowers for the wife, which was a really nice touch.
2025年3月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Lee, Thank you for taking the time to share your experience at Sytner Select Warrington. We are delighted to hear that you and your wife had a stress-free and enjoyable car buying experience with us. We are proud to have Gabrielius and Iosua as part of our team, and we are pleased to hear that they provided you with an excellent service. Our team strives to make the car buying process transparent and hassle-free for our customers. We are glad that you found your perfect car and that our team was able to assist you in finding the right vehicle within your budget. We appreciate your kind words and are happy to hear that you were satisfied with our communication and professionalism. We look forward to seeing you again in the future. Best regards Steven Whittle, Head of Business
Nice people to deal with.…
Very helpful and no pressure purchase from Sytner Select. Car purchased was an Aston Martin Vanquish 10 years old in excellent like new condition. The sale was lead by Jack Lewis who was extremely polite and a pleasure to deal with assisted by Adam. Product knowledge and car history was very helpful in making our personal decisions.
Our 4th time of purchase from Adam at Sytner Select and we still have the other three vehicles in our ownership.
2025年3月31日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Paul, Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a pleasant experience at Sytner Select Warrington. Our team takes great pride in providing a helpful and pressure-free service to our customers. It's wonderful to know that Jack and Adam were able to assist you in making an informed decision about your purchase. We are honoured to have earned your trust and loyalty, and we look forward to continuing to serve you in the future. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Morning Georgia and thank you for your kind words. We are delighted to hear that your experience with Sytner Select Warrington was smooth from start to finish. Our team strives to provide an exceptional service and make the car buying process as seamless as possible. We are glad that we were able to meet your expectations and make your experience a positive one. We appreciate your support and look forward to serving you again in the future. Warmest regards Steven Whittle, Head of Business
Really great costumer service
Really great costumer service. Very clean and organised. Very good cars even if are used
2025年3月25日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Emanuel, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience with our customer service at Sytner Select Warrington. Our team takes pride in maintaining a clean and organised environment for our customers. We are also glad that you were impressed with our selection of used cars. We appreciate your support and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Extended warranty
Had to book a repair under warranty as the locking mechanism on one of the doors in my car was faulty. Problem was quickly diagnosed and claim authorised after providing service history for the car. Issue was fixed a few days later when the new part arrived. Service department was very helpful.
2025年3月17日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Adam, Thank you for taking the time to leave us a 5-star review. We are glad to hear that our team at Sytner Select Warrington were able to quickly diagnose and fix the issue with your car's locking mechanism under warranty. Our Service Department takes pride in providing a helpful and efficient service to our customers. We appreciate your positive feedback and hope to continue providing you with excellent service in the future. Warm regards Steven Whittle, Head of Business
Had my car MOT’d recently
Had my car MOT’d recently. Speedy service! Thank you for the coffee
2025年3月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Luke, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a speedy service during your recent MOT at Sytner Select Warrington. Our team takes pride in providing efficient and high-quality services to our customers. We are also glad that you enjoyed our complimentary refreshments whilst waiting. We appreciate your support and look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business
Had a service done and it was a great…
Had a service done and it was a great service
2025年3月20日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Joe, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great service experience at Sytner Select Warrington. Our team takes great pride in providing a top-notch service to all our customers, and we are glad to know that we met your expectations. We appreciate your support and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Nathan on desk was very helpful and…
Nathan on desk was very helpful and great customer service 5 stars
2025年3月31日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning David, Thank you for taking the time to leave us a 5-star review for Sytner Select Warrington, We are delighted to hear that Nathan provided you with an excellent customer service and was able to assist you with your needs. Our team takes great pride in providing a top-notch service to all of our customers. We appreciate your kind words and we will be sure to pass them along to Nathan. Thank you for choosing us and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Awful Service and no care for Consumer Rights
After purchasing my vehicle, it has had to go back to them 7 times for numerous different faults within only 6 months of having the vehicle. Of the 6 months I've had it, synter have had it back for 2 months for the repairs. When I have tried to invoke my right to refuse the vehicle under the Consumer Rights Act they have carried out and 'full' investigation within a few hours and then concluded that as the vehicle had been repaired it wasn't there problem.
They clearly know the system as they authorised their own repair without consulting me and used this as an excuse to not accept a vehicle return under the said Act despite my situation being fully defined in the Act but yet they still refuse. They will happily sell you a vehicle but any issues afterwards and your on your own. Very slow repairs (over a month for 1 problem!) and very poor service. I wish I could say the servoce manager was helpful but she was very dismissive and didn't take any care in the appauling service I had received and was more bothered about not giving the refund I am entitled to.
Clearly more about money than service, safe to say I will not be buying from here again as clearly they do not think the law to protect buyers applies to them.
2025年3月31日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Connor Henry, We are sorry to hear about the issues you have experienced with your vehicle and the service provided by Sytner Select Warrington. We apologise for any inconvenience caused and we take your feedback seriously. We would like to assure you that we always strive to provide the best service to our customers and we are disappointed to hear that we have not met your expectations. We would like to invite you to contact our Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss your concerns further. We value your feedback and we are committed to resolving any issues you may have. We hope to have the opportunity to make things right and regain your trust. Thank you for bringing this to our attention. Sincerely Kate Thompson, Aftersales Manager
Sytner Group - Sytner Select Warrington からの回答
Good Morning Janet, Thank you for your kind words. We are delighted to hear that you found our team at Sytner Select Warrington to be helpful and our showroom to be clean. We take great pride in maintaining a high standard of cleanliness and providing an exceptional customer service. It is an honour to receive a 5-star review from you and we hope to continue exceeding your expectations in the future. Kind regards Steven Whittle, Head of Business
Customer service at its best Jack Lewis
We were dealt with by an excellent gentlemen called Jack Lewis, who made everything so easy. He was more than helpful and never stopped assisting us despite us going between two vehicles before deciding on the one we wanted. There was never any pressure at all at any time.
2025年3月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Christopher, Thank you for your kind words. We are delighted to hear that Jack Lewis provided you with an excellent service at Sytner Select Warrington. Our team strives to make the car buying process as easy and stress-free as possible, and we are glad that Jack was able to assist you in finding the perfect vehicle. We pride ourselves on providing a pressure-free environment for our customers, and we are happy to hear that you experienced this first hand. Kind regards Steven Whittle, Head of Business
Charlie Barry & James were excellent
Charlie Barry & James were excellent. Charlie put's no pressure on & is very helpful gives you time to go over the vehicle with no pushing from him & is great to deal with little queries via email. James also was really good to deal with & gets all in order & explains thoroughly.
2025年3月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Robert, Thank you for taking the time to leave such a positive review. We are delighted to hear that Charlie and James provided you with an excellent service at Sytner Select Warrington. Our team takes great pride in creating a pressure-free and helpful environment for our customers. We are glad that Charlie's approach and James' thorough explanations met your expectations. We appreciate your kind words and look forward to assisting you with any future queries. Kind regards Steven Whittle, Head of Business
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