Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
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Professional car dealer better than the rest
Well what an operation. I was lucky enough to deal with George in the first instance and James when it came to the money!!!! George was a true professional and really nice guy. The quality of cars is amazing and properly prepared. Three months warranty from Sytner not some insurance company who try not to pay out. George couldn’t do enough to help. I pointed out a couple of things that needed attention and they got done no problem! I took out the 3 year Sytner warranty on offer, its similar to a manufacturers with break down and one years MOT cover too which contributes if the car fails its first MOT after purchase. I was very impressed that the additional warranty doesn’t start until the 3 month warranty has passed so in effect getting 39 months cover.
I’ve dealt with other Sytner branches over the years and they are just better than the rest!!! and they aren’t any more expensive than all the other dealers just happier!
2025年3月25日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Jerry, Thank you for your glowing 5-star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team takes great pride in providing an exceptional service and we are thrilled that George and James were able to assist you with your purchase. We are also pleased to hear that you were impressed with the quality of our cars and the comprehensive warranty options we offer and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Main Dealer Experience for Quality Used Cars
To buy an expensive car so thoroughly checked and prepared and offered with a warranty from such a big name is irreplaceable in my opinion. The peace of mind. The sales team consisting of Sam, Joe, Adam and Nathan were all excellent. Nothing is too much trouble for them.
2025年3月15日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Peter, Thank you for your glowing 5-star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team takes great pride in thoroughly checking and preparing our cars, and offering a warranty for added peace of mind. We are also pleased to hear that our Sales team, consisting of Sam, Joe, Adam and Nathan, provided an excellent service and went above and beyond to assist you. We appreciate your support and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
All the team at Sytner were brilliant…
All the team at Sytner were brilliant and extremely helpful when it came to me buying a new car and selling my old one. The team were very accomodating and worked on a very speedy turnaround at the end. Thank you all :)
2025年3月24日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Jordane, Thank you for your kind words. We are delighted to hear that our team at Sytner Select Warrington provided you with an excellent service during your car buying experience. Our team takes great pride in being accommodating and efficient, and we are glad that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Adam and his colleagues for making our purchase a smooth pleasant experience.. Nothing was too much trouble.. Even providing dog treats.. We won't hesitate doing business with you in the future.. Thanks again Russell Parry...
2025年3月22日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Russell, Thank you for taking the time to leave us a 5-star review for Sytner Select Warrington. We are delighted to hear that Adam and our team provided you with a smooth and pleasant experience during your purchase. It is our pleasure to go above and beyond for our customers, even providing dog treats. We are grateful for your kind words and look forward to doing business with you again in the future. Kind regards Steven Whittle, Head of Business
Very professional
Very professional. Great service and went the extra mile in terms of keeping me updated regarding any changes. Only criticism would be the timing as I had to wait a while but with cars nothing is ever straight forward. Would be using there services again. Shout out to James and jack
2025年3月21日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon David, Thank you for taking the time to leave us a review. We are delighted to hear that you had a professional and great experience with us at Sytner Select Warrington. We apologise for any delays you may have experienced, as we understand that cars can be unpredictable. We are glad to hear that our team, especially James and Jack went the extra mile to keep you updated. We look forward to serving you again in the future. Steven Whittle, Head of Business
Happy Panamera.
Superb service from the first time I walked into the showroom. Salesman Jack was especially outstanding in his professional style and the way he guided me through the start to finish of purchasing the Porsche Panamera. Totally recommend visiting Sytner Warrington if you are in the market for a use vehicle.
2025年3月18日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Phil, Thank you for your kind words. We are delighted to hear that you had a superb experience at Sytner Select Warrington. Our team takes great pride in providing an exceptional service to our customers, and we are thrilled that Jack was able to guide you through the process of purchasing your Porsche Panamera. We appreciate your recommendation and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Really lovely guys especially Charlie…
Really lovely guys especially Charlie who is totally fab. Got me exactly what I wanted. Friendly,helpful, easy to talk to. Great guy. Also James who really helped.
Thanks guys for helping me in my next step.
2025年3月17日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon David, Thank you for your kind words. We are delighted to hear that you had a positive experience with our team at Sytner Select Warrington. We take great pride in providing a friendly and helpful service to all our customers, and we are glad that Charlie and James were able to assist you in finding exactly what you were looking for. We appreciate your trust in us and we look forward to helping you with your next step. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Precious. Thank you for your kind words. We are delighted to hear that Josh provided you with a positive experience at Sytner Select Warrington. Our team takes great pride in being polite and friendly, and we are glad that Josh exemplified these qualities during your visit. We strive to provide an exceptional customer service and it is always rewarding to receive positive feedback and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Sytner Select Warrington...check the details!
I found a car at Sytner Select Warrington via Autotrader online and clicked onto their website for more information.
I called and spoke with a sales person (Luke) who quickly sent to me a walk around video of the car. Sufficiently impressed with the video shortly after this negotiations were completed for an online purchase which included delivery of the vehicle. Unfortunately due to an error by the sales division the vehicle was delivered to the wrong address at 08.30 in the morning and I then had to resolve the issue and quickly arrange for delivery to the correct address on the same day causing me a lot of inconvenience.
I later received a follow-up post sale call and explained the issue of delivery........and then everything went quiet......
After hearing nothing for several days I then wrote to the head of sales outlining the issue and received a very prompt response agreeing to settle the out of pocket expenses with apologies that I had incurred inconvenience and extra delivery costs. It was fortunate that I had written emails outlining a purchase proposal and agreement with Sytner Select Warrington so that the email string could be referred to to establish the mistake.
The error in delivery was a simple, avoidable mistake which could happen in any organisation but the outstanding element was that it was handled extremely efficiently after I had escalated the issue.
The vehicle itself was as described and presented well. Based on my experience I would recommend Sytner Select Warrington for the vehicle selection, all staff were polite my only recommendation is that a written record of the transaction is kept and double check with absolute clarity all the important elements of the purchase.
I can therefore only award a 4 star review due to the initial delivery error.
2025年3月1日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon and thank you for taking the time to leave us a review for Sytner Select Warrington. We are glad to hear that you had a positive experience with our Salesperson Luke, and that the vehicle met your expectations. We apologise for the inconvenience caused by the delivery error and we are glad that it was resolved efficiently. We appreciate your recommendation and we will take your feedback into consideration to ensure a smoother transaction process in the future. Kind regards Steven Whittle, Head of Business
Buying the car from this shop was the…
Buying the car from this shop was the worst thing I could have ever done. 2 years on and it’s still faulty and dangerous and the after sales service I have been provided has been shocking. Now they are ignoring me. I’m taking this to a lawyer. Avoid at all costs!!
2025年3月13日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Sarah, We are deeply sorry to hear about your negative experience with Sytner Select Warrington. We take customer satisfaction very seriously and we apologise for any inconvenience caused. It is our top priority to ensure that all our vehicles are safe and reliable for our customers. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss your concerns further. We value your feedback and we will do our best to resolve this issue. Thank you for bringing this to our attention. Kind regards Kate Thompson, Service Manager
Purchased a Tesla today from Sytner…
Purchased a Tesla today from Sytner Warrington, the service was brilliant from start to finish. Rony, Nathan and Samuel were all very helpful in every aspect of the sale and made the process smooth. I was able to part ex my vehicle and drive away in my new Tesla in less than 24 hours with no issues. Needless to say, all 3 staff are an absolute asset to the showroom.
2025年3月11日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Shiv and thank you for taking the time to leave such a positive review. We are delighted to hear that you had a smooth and enjoyable experience purchasing your Tesla from Sytner Warrington. Our team takes great pride in providing an excellent service to our customers, and we are pleased to hear that Rony, Nathan and Samuel were able to assist you throughout the process. We will be sure to pass along your kind words to them. Kind regards Steven Whittle, Head of Business
BMW x5 purchase was very smooth , wouldn't hesitate to recommend to others
Great service at Sytner Select Warrington
From the moment I walked in, Josh introduced himself and we had a good chat, got me a drink and then seated me whilst Jack got some documents ready.
Jack then showed me around car and assisted me on a test drive. The car was as described, in excellent condition.
James then processed the payment etc.
It all ran very smoothly and all 3 guys were a credit to Sytner, all very knowledgeable and answered any questions I asked honestly.
Great car buying experience and I would 100% buy again from this branch.
2025年3月7日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Thomas, Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a great experience at Sytner Select Warrington. Our team takes pride in providing an excellent service and it's wonderful to know that Josh, Jack and James were able to assist you with your car purchase. We appreciate your kind words and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
AVOID AT ALL COSTS INCLUDING KATE THOMPSON.
Would not buy a car from these people again if my life depended on it. The nicest friendlies sales men but then once they have your money you’re better off dealing with a brick wall as I’m still waiting a call back from 2023.
Bought a car a few years ago and have constant problems with it from around 6 months in. Spent most of its time in their workshop ‘having repairs’ than actually being drove as they couldn’t find a fault after nearly a year. After they realised they couldn’t fix it we then took it to Mercedes under their instruction for a diagnostics (which we paid for) and was then told that the faults on the diagnostics would be repaired (they wasn’t) only 1 out of 5 problems were repaired and now we have a £3000 bill from Mercedes to fix a fault from a that was on the original diagnostics. Tried to get answers from the useless Kate Thompson who is the service manager but got more chance of a decent review from me than any sort of answer out of her, just been sent round the houses for weeks now and been told there’s nothing she can do.
2025年3月5日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Josh, We are sorry to hear about your negative experience with Sytner Select Warrington. We apologise for any inconvenience caused and we take all feedback seriously. We would like to invite you to contact our Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss your concerns further. We strive to provide an excellent customer service and we regret that we have not met your expectations. We hope to have the opportunity to address your concerns and regain your trust. Thank you for bringing this to our attention. Sincerely Kate Thompson, Service Manager
Dan made the whole experience very easy…
Dan made the whole experience very easy , he’s a spot on chap and knows his stuff. Would defo use Sytner Warrington again , even though Dan’s a red !!
Seriously, great experience
Thanks Dan
2025年3月5日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Mark, Thank you for your kind words. We are delighted to hear that Dan provided you with a smooth and enjoyable experience at Sytner Select Warrington. We take pride in our knowledgeable and friendly staff, and we are glad that Dan was able to assist you. We appreciate your support and look forward to welcoming you back. Kind regards Steven Whittle, Head of Business
Brilliant service from start to finish
Brilliant service from start to finish. Daniel Kershaw made our experience very simple and pleasant, from our initial contact to an in person handover on collection day. Would highly recommend and definately use again!
2025年2月27日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Martyn, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a brilliant experience with us at Sytner Select Warrington. It is our goal to provide an exceptional service from start to finish, and we are glad that Daniel Kershaw made your experience simple and pleasant. We appreciate your recommendation and look forward to the opportunity to serve you again in the future. Kindest regards Steven Whittle, Head of Business
This was my second purchase from Sytner…
This was my second purchase from Sytner Warrington after having a great experience last time. Thank you Adam!! I returned and was equally well looked after by Charlie and James. Great car thank you. Well prepared and just right for me. Thank you all for your professionalism.
2025年3月2日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Alison, Thank you for your kind words. We are delighted to hear that you had a great experience with us for the second time. Our team at Sytner Select Warrington takes pride in providing a professional and top-notch service to our customers. We are glad that Adam, Charlie and James were able to assist you in finding the perfect car for you. We appreciate your loyalty and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Excellent service from Jack Lewis
Excellent service from Jack Lewis—from the initial enquiry made via the Autotrader website through to collection, everything went smoothly and efficiently. Jack was excellent at communicating and a credit to the business. Many thanks.
2025年2月27日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Martyn, Thank you for your kind words. We are delighted to hear that you had an excellent experience with Jack Lewis at Sytner Select Warrington. We take pride in providing an efficient and smooth service to our customers, and it is wonderful to hear that Jack's communication skills were a credit to our business. We appreciate your feedback and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Been looking to replace my car for…
Been looking to replace my car for sometime came across Sytner Group .Found the car I wanted at the right price,sent them a message got a call back reserved the car made a appointment with them ,came to a deal .Collected the car a week later ,smooth transaction .Very happy with the car
2025年2月10日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Christine, Thank you for your kind words. We are delighted to hear that you had a smooth and satisfactory experience with Sytner Select Warrington. Our team strives to provide an excellent service and help our customers find the perfect car at the right price. We are honoured to have earned your trust and we hope you enjoy your new car and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Booked in for an MOT with Tilly
Booked in for an MOT with Tilly, very helpful and courteous. MOT completed in good time and Tilly contacted me as soon as my car was ready for collection. Thank you to Kate and Dave for explaining my MOT advisories. Would definitely recommend.
2025年2月11日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Miss Young, Thank you for taking the time to leave such a positive review for Sytner Select Warrington. We are delighted to hear that Tilly provided you with an excellent service during your MOT appointment. It is also great to know that Kate and Dave were able to explain your MOT advisories clearly. We appreciate your recommendation and we look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
First class thank you
We first noticed the car on the website and after making an initial enquiry, which Sytner Warrington didn’t follow up with us, we are glad that we made further enquiries and George came to our rescue with a video of the Mercedes we were interested in, well done George.
That day arrangements were made to see the car and George met us with a big smile and a coffee, showed us around the vehicle and took it for a test drive, all great. Then we met James, very polite, and fully explained what deal he could do and all the other options available to us. He was a pleasure to deal with and we agreed to purchase the car there and then. Collected it a few days later and are very happy with the vehicle, so a big thank you to you all.
2025年2月25日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Diane, Thank you for taking the time to leave us a 5-star review for Sytner Select Warrington. We are delighted to hear that you had a positive experience with us, despite the initial lack of follow-up from our team. We are glad that George was able to assist you with a video of the Mercedes and that James provided you with an excellent service and options. We are thrilled that you are happy with your purchase and we appreciate your kind words. Kind regards Steven Whittle, Head of Business
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