I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the proces... もっと見る
所在地
所在地を変更London Road, Cow Roast, HP23 5RE Hertfordshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducte... もっと見る
企業が回答しました
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his cons... もっと見る
企業が回答しました
Just taken delivery of our new 1 series. Cant praise sytner tring enough for their professional and swift turn around. From order to delivery in 1 week. Special mention to megan and steve, our sales... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
London Road, Cow Roast, HP23 5RE, Hertfordshire, 英国
4.7
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It’s always 10/10 service from sytner…
It’s always 10/10 service from sytner Tring never any problems hassle free always kept up to date staff are very helpful friendly been using them for many years now never any problems would highly recommended
2026年7月4日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Mr Hardy, Thank you ever so much for your kind words and continued loyalty to Sytner Tring BMW. We are delighted to hear that you consistently receive a 10/10 service and find our team helpful and friendly. It’s wonderful to know that your experiences have been hassle-free and that you feel well informed throughout. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive feedback. We look forward to welcoming you back for many years to come.
Great service
Great service, helpful staff.
From booking to actual day always goes without a hitch.
2026年6月29日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Steve, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that our service met your expectations and that the entire process, from booking to the day itself, went smoothly. It is always our aim to provide helpful and efficient support to all our customers. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Amir was extremely knowledgeable about…
Amir was extremely knowledgeable about the products, willing to go the extra yard to help, and had a general can do attitude that made choosing and purchasing a car a pleasant experience.
2026年6月30日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear John, Thank you very much for your kind words. We are delighted to hear that Amir’s knowledge and positive attitude made your car buying experience enjoyable. It’s always our aim to provide exceptional service and support, ensuring every customer feels confident and valued throughout their journey. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We hope you continue to enjoy your new BMW and look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
Repair or buy new?
We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducted without pressure, in very informed way and with what seemed to be a genuine interest to meet our requirements. We dealt with Jason who was very knowledgeable and extremely capable.
2026年6月30日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Thank you, Simon, for your kind words and for sharing your experience with us at Sytner Tring BMW. We are delighted to hear that Jason provided knowledgeable and attentive support throughout your visit, helping you find the best solution without any pressure. It’s wonderful to know that you felt genuinely cared for and well informed during the process. We truly appreciate your feedback and hope you enjoy your new BMW for many years to come.
Megan was excellent
Megan was excellent; she couldn't have been more helpful in sorting out a car that fit my budget. Couldn't recommend her enough.
2026年6月27日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Alex, Thank you ever so much for your kind words. We are delighted to hear that Megan was able to assist you in finding a car that perfectly suited your budget. It’s wonderful to know her help made such a positive difference to your experience. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We hope you continue to enjoy your new vehicle for many miles to come. Best wishes, The Sytner Tring BMW Team
The best delearship I've used to date!
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his consistent attentive care. I cannot recommend the team at BMW Tring any higher!
2026年6月27日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Thank you very much, Jonathan, for your kind words and fantastic review. We are delighted to hear that George provided you with such excellent service and that your experience with BMW Tring has been so positive. It’s always our aim to offer friendly, professional, and attentive care to all our customers. Your recommendation means a great deal to the entire team, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back in the future.
Darren Henshaw was very helpful in the…
Darren Henshaw was very helpful in the run up to buying our new electric Mini.
2026年6月25日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Thank you for your kind words regarding Darren Henshaw’s assistance during your purchase of the new electric Mini. We are delighted to hear that Darren was helpful throughout the process. It’s always our aim to provide excellent customer service and support, especially when it comes to such an exciting choice as an electric vehicle. We hope you are thoroughly enjoying your new Mini and look forward to welcoming you back to Sytner Tring BMW in the future.
Excellent service from Richie at BMW Tring
Excellent service from the team at BMW Tring. I turned up without an appointment after my locking wheel nut had gone missing and I needed help identifying the correct replacement.
Richie greeted me with a smile, came straight out with the locking wheel nut kit, identified the right one in the scorching heat, and even gave me a used replacement free of charge. After already missing a tyre fitting appointment because of the issue, I really appreciated his kindness and willingness to help.
A frustrating situation was turned into a genuinely positive experience. Thank you, Richie!
2026年6月26日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Eike, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Richie was able to assist you promptly and turn a frustrating situation into a positive one. It’s wonderful to know that his helpfulness and kindness made a difference during your visit. Your feedback is greatly appreciated and motivates the whole team to continue delivering excellent service. We look forward to welcoming you back to BMW Tring in the future. Best regards, The BMW Tring Team
Polite and helpful staff
Polite and helpful staff, efficient booking and service departments. Customer comments are considered and acted on, trusted as a franchised Mini dealer to deliver professional service and sales.
2026年6月24日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Mr Day, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our staff polite and helpful, and that our booking and service departments met your expectations. It is always our aim to listen carefully to customer comments and ensure a professional experience throughout. Your trust in us as a franchised Mini dealer means a great deal, and we look forward to continuing to provide you with excellent service in the future. Kind regards, The Sytner Tring BMW Team
Sytner Group - Sytner Tring BMW からの回答
Dear Mr Boddington, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that you found our team excellent and the transaction smooth. It is always our aim to provide outstanding service and ensure our customers feel valued throughout their journey. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to everyone here. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
The branch has a real sense of purpose…and there is a focus on trying to get it right.. staff all seem to pushing in the same direction with enthusiasm and focus.. Well done Sytner Tring.
The branch has a real sense of purpose and gives you the feeling that all the staff have a focus on trying to get it right.
2026年6月4日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Percy, Thank you very much for your kind words. We are delighted to hear that you felt a genuine sense of purpose from our team and that our focus on getting things right was evident. It is always our aim to provide a positive and attentive experience for every customer. Your feedback is truly appreciated and serves as great encouragement for all of us here at Sytner Tring BMW. We look forward to welcoming you again in the future. Kind regards, The Sytner Tring BMW Team
Quick and easy booking for service
Quick and easy booking for service. Service carried out exactly as planned.
2026年6月5日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear BH, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that you found the booking process quick and easy, and that the service was carried out exactly as planned. It is always our aim to provide a smooth and efficient experience for our customers. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Good MOT and recall service
Reception good, Callum very professional and kept me informed.
Good information re MOT from video.
Car cleaned.
2026年5月12日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Roger, Thank you very much for your kind words. We are delighted to hear that Callum provided professional and clear communication throughout your visit. It’s great to know that the MOT video information was helpful and that you were pleased with the reception and the cleanliness of your car. Your feedback is greatly appreciated and motivates us to maintain high standards. We look forward to welcoming you back to Sytner Tring BMW in the future. Best regards, The Sytner Tring BMW Team
It started out a stressful drop off as…
It started out a stressful drop off as my jobs hadn't been recorded correctly and the rep was, at first, unable to give me a timeframe to return for the recall job to be completed. All in all the job was done and timely too.
2026年5月28日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear KKoga, thank you for sharing your experience with us. We apologise for the initial confusion regarding your job records and the uncertainty about the timeframe for your recall. We appreciate your understanding and are pleased to hear that the job was completed in a timely manner. Your feedback is valuable to us as we strive to improve our service. We hope your next visit will be a much smoother experience. Kind regards, Sytner Tring BMW.
A Diamond Result
Unfortunately inability to navigate my one year old ALPINA B4 around a multi-storey car park produced the sickening scrape all drivers dread.
The damaged front wheel was a diamond cut version which not all repairers can handle and after looking at a couple of shed based operations was reluctant to leave a £100k vehicle jacked up on a congested driveway for five days.
Although I initially hadn’t considered approaching the vehicle supplier, out of frustration I spoke to Nathan at Sytner Tring bodyshop. It was the best call I could have made.
I was offered a loan car whilst the work was carried out which I didn’t require but accepted the offer of transport home after dropping the vehicle off.
Nathan explained how two wheels would be removed from the car to ensure a perfect colour match, a small piece of detail but for a very fussy owner like me important.The entire experience was smooth and professionally handled. Although I’m not intending repeating this experience, with the state of our roads it’s almost inevitable, at least I know now what my first call will be.
2026年5月14日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Mr Norris, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that Nathan and the team at Sytner Tring provided a smooth and professional service, especially given the complexity of your ALPINA B4’s repair. It’s reassuring to know that our attention to detail and customer care met your expectations. We appreciate your trust and look forward to being your first call should you ever need assistance again. Kind regards, Sytner Tring BMW
Good service and helpfull advisor.
2026年5月20日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear John, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service good and our advisor helpful. It is always our aim to provide a high standard of care and support to all our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to welcoming you back to Sytner Tring BMW in the future. Kind regards, The Sytner Tring BMW Team
Amir was really helpful in every way as…
Amir was really helpful in every way as it was difficult deal with my old car, finance team were great as well and very helpful on everything. Never had BMW before always been to Audi for last 10 years but will certainly be going back to BMW in future. Love my new car very happy with it and the service that Amir gave me.
2026年5月1日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Samantha, thank you very much for your kind words and for choosing Sytner Tring BMW. We’re delighted to hear that Amir and the finance team provided such helpful and friendly service throughout your experience. It’s wonderful to know you’re enjoying your new BMW and that you’re considering returning in the future. We truly appreciate your trust and look forward to welcoming you back when the time comes. Wishing you many happy miles in your new car!
A Smooth and Professional Experience
My first trip to Tring for a service and I remain a very satisfied customer. From booking the waiting appointment on the BMW App to driving my vehicle away everything went professionally and smoothly. Callum looked after me very well as my contact onsite. Couldn’t ask for more.
2026年5月12日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Mr Mac Kenzie, Thank you very much for your kind words and for choosing Sytner Tring BMW for your service. We are delighted to hear that the booking process via the BMW App was straightforward and that Callum provided you with excellent care throughout your visit. It is wonderful to know you felt well looked after and that everything went smoothly. Your satisfaction means a great deal to us, and we look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Brilliant Service Dept. Terrible Sales.
From a service point of view I can’t fail them. Samuel Gray is a credit to the business and worked tirelessly for a positive outcome for me and whilst it took 3 weeks to sort the repair, Sam was in regular contact.
From a sales point of view and Sytner Group in general the experience is dire and I will do all I can to avoid buying a vehicle or extended warranty from this company ever again.
2026年4月30日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Dear Martin, thank you for recognising Samuel Gray’s dedication and the effort he put into resolving your repair. We are pleased to hear you had a positive experience with our service team. However, we are sorry to learn that your experience with our sales department and the wider Sytner Group did not meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your honest thoughts. We hope to improve in all areas moving forward.
Would recommend Nathan on the Bodyshop team!
Nathan on the Bodyshop team was absolutely amazing. Quick responses on email, on phone and in person where he walked me through all the available options and explained in great detail the process of the repair and what was needed. The whole team did a great job on the actual repair and the service was great but I would highly recommend Nathan as the guy to go to for anything bodyshop related.
2026年5月1日
自発的なレビュー
Sytner Group - Sytner Tring BMW からの回答
Thank you, James, for your wonderful review. We’re delighted to hear that Nathan and the Bodyshop team provided such clear communication and excellent service throughout your repair. It’s great to know that Nathan’s detailed explanations and support made the process straightforward and reassuring. We truly appreciate your kind recommendation and are pleased that the whole team met your expectations. Your feedback means a lot to us and encourages us to maintain the highest standards for all our customers.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。