We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... もっと見る
企業が回答しました
We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... もっと見る
企業が回答しました
Well run venue Staff very friendly food nice The kids really enjoyed it they can’t wait to return
企業が回答しました
企業情報
当該企業による記述
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
連絡先
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, 英国
- 0333 034 6100
3.2
まあまあ
215件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Too expensive at £60 for 2 game
Too expensive at £60 for 2 games but was requested as a birthday treat. Had to wait 20 minute past booking time. Bowling alley was clean and staff friendly.
2026年1月25日
Tenpin - Coventry からの回答
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are pleased you enjoyed your visit and found our team friendly and venue clean! However, we are sorry to hear there was a long wait and you found it a little expensive. For any future visits we would advise taking a look at out deals section on the website here https://www.tenpin.co.uk/deals/ and we hope to welcome you back again soon! Best wishes - Mel
A lovely experience by the family all…
A lovely experience by the family all enjoyed our evening.
2026年4月8日
Tenpin - Coventry からの回答
Hi Amandeep, thank you for leaving Tenpin Coventry a wonderful 5* rating. We are so glad to hear your family enjoyed their visit to us and we hope to welcome you all again soon! Best wishes - Kaylee
A great experience, start to finish
It was really easy to book online, and when we arrived, it was a pleasant surprise to know that, with our flat trainers, we could wear our own shoes too!
The lane was ready and waiting, the touch-screen controls were very user-friendly and there were friendly staff on hand to help if we got stuck!
It was great fun, and something we'll doubtless do again!
2026年4月8日
Tenpin - Coventry からの回答
Hello Janet, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Coventry! We are so pleased to hear that you found our booking system simple and the set up of the bowling lane. We can't wait to see you again in the near future! Many Thanks - Kimberley
Tenpin - Coventry からの回答
Hi there. We're sorry to hear about the issues you encountered during your recent visit to Tenpin Coventry. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' where we can discuss this further with you. We hope to welcome you back again in the future for a better experience! Best wishes, Jade
Tenpin - Coventry からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us! We do hope to see you again very soon at our Tenpin in Coventry. Best Wishes - Kimberley
Tenpin - Coventry からの回答
Hello Jodie, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Coventry. We are sorry to hear that at the time of your visit we were extremely busy. And that you did not enjoy the activities that we have available. We will pass your comments onto our team. Many Thanks - Kimberley
staff were not very enthusiastic and…
staff were not very enthusiastic and had very miserable faces.
we ordered our drinks when we arrived to our lane they came 5 mins before we finished( 20 mins after we ordered), this was after we asked what was taking so long
2026年4月5日
Tenpin - Coventry からの回答
Hello Chelsea, thank you very much for taking the time to leave a review of Tenpin Coventry! We are sorry for any disappointment caused with the service provided by staff at your recent visit. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' Best wishes, Jade
Staff need to get different jobs
Used the qr code in the lane to order drinks, after 15 mins still not received, saw a member of staff nearby and asked about my order , to be told it’s only been 15 mins you can always go and get it yourself!!!!! Went to the bar area after a further 5 mins four members of staff just chatting amongst themselves no customers. I asked about my drinks order , oh sorry will do it now so I returned to the lane after a further 5 mins the drinks arrived, one was a bottle of j20 which obviously had not been shaken as all the fruit juice was at the bottom of the bottle, asked if it would be possible to have a straw ! Never arrived
Don’t offer a service if you can not deliver it
Very dissatisfied customer
2026年4月2日
Tenpin - Coventry からの回答
Hello Adrienne, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Coventry. We are extremely sorry to hear that you had a very long wait for your drinks to be served. We will pass your comments onto our team to help us make further improvements. We do hope to see you again very soon for a much smoother visit. Our apologies - Kimberley
Lovely time with my family and friends…
Lovely time with my family and friends , place clean , staff brilliant
2026年4月8日
Tenpin - Coventry からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Coventry. We are so pleased to hear that you had a wonderful time with us. We do hope to see you again very soon. Best Wishes - Kimberley
Good all round fun place
2026年4月8日
Tenpin - Coventry からの回答
Hello, thank you very much for the amazing 5* review of Tenpin Coventry! We are really pleased to see you had a fun visit and we can't wait to see you again soon! Best wishes - Mel
Younger staff unhelpful and food not good!
The younger staff were changing the music (to their taste) and skipping it half way through songs. It was very irritating. I found that they were just messing around and when there was a big queue at the bar they didn’t help and were just on their phones and walking around the vicinity.
The food was quite awful too. Very overcooked and dry. (Southern fried burger).
We found the whole thing quite rubbish actually.
2026年4月8日
Tenpin - Coventry からの回答
Hi Clare, thank you for taking the time to leave a review of Tenpin Coventry! We pride ourselves on excellent customer service so we are very sorry to hear this was not the case! Your feedback is extremely important to us and will be forwarded to the relevant team to ensure improvements are met! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry! Best wishes - Mel
I saw staff give someone something but…
I saw staff give someone something but they didn’t have enough tickets.She also started swearing
2026年4月8日
Tenpin - Coventry からの回答
Hi Ari, thanks for leaving a rating and review for Tenpin Coventry! We're sorry to hear that you didn't enjoy your recent visit. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' if you'd like to discuss this further. We hope to welcome you back to Tenpin again in the future! Best wishes - Rosie
we had a lovely time playing bowling however
we had a lovely time playing bowling and then we thought we would do laser quest that was fun until, one of the staff members jason joined in. we expressed that we did not want him to join in however he didn’t stop
2026年4月7日
自発的なレビュー
Tenpin - Coventry からの回答
Hi Skye, thanks for leaving Tenpin Coventry a rating and review! We appreciate you sharing your feedback. We're sorry to hear that you didn't have a great experience in the laser tag arena, please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' should you wish to discuss this further. We hope to see you again in the future! Best wishes - Rosie
Enjoyable visit
It was a better experience than a few weeks ago 👍🏻 Everything working properly & plenty of bowling balls of various weights available.
Only disappoint was there were no hot drinks available due to lack of cups...🙈
2026年3月30日
Tenpin - Coventry からの回答
Hello there, thanks for your 4* review of Tenpin Coventry! We value your feedback and are thrilled you're enjoying our facilities. We appreciate your comments on the drinks issue, we're always improving our service, so we'll pass this onto the team to ensure we do better next time. Best wishes, Jade
Great place to spend time with children…
Great place to spend time with children
New soft play is great new additions
2026年4月1日
Tenpin - Coventry からの回答
Hi Martina, thank you very much for this lovely 5* review of Tenpin Coventry! We are delighted you love our new soft play area and we really hope to see you again soon! Best wishes - Mel
Bad customer service
Visited the soft play with my 6 year old daughter and my 5 year old son.
A boy was swearing in the soft play at people including my kids. My 6 year old came out with another young girl who was also being sworn at. I asked them to tell the workers so they could address it.
The workers then came out to tell me that my daughter was swearing and this is just to give a warning if it happens again she will need to leave. The other girl also got the same message.
I went to the worker and other girls parents who were angry by this message as neither of our children has done anything and were the ones who reported another child’s behaviour.
I advised the parents that there has been an error made which the other parents agreed but were unhappy at this accusation. The worker called someone who I believe was a manager who simply brushed it off and said that they made a mistake and the workers were only young. No apology and she just walked off with an annoyed look.
This has upset my daughter who has never said a bad word ever in her life to anyone and caused her to be distressed. My som also came out shortly after reporting a boy was using bad words. Given the incident I decided to leave as clearly staff were not addressing the issue. If there is a training issue then ultimately this is down to Tenpin and the management should take some ownership not just brush things off.
2026年4月1日
Tenpin - Coventry からの回答
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are very sorry to hear of your recent experience during your soft play visit. Your feedback is extremely important to us and we will most definitely make the team aware of your concerns. In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' Best wishes - Mel
Faulty lane and cold food
We were told to move lanes after ours kept saying there was a fault so when we changed to the lane they told us another family was on it. It changed to our names but the people were told to keep playing even on our names. I did ask the manager to reset it but it took off the last few bowls which was okay. After eventually changing lanes and starting the game again (took about 20 mins) I had to ask other lanes for bowling balls as we had two heavy ones for 2 children to use and all the other lanes had loads. We then ordered food. Food came and was cold and horrid. We ordered two Pepsi’s and said that the syrup needed changing but the girl was new and had no idea so she brought us two Pepsi max’s which didn’t get drunk as the two people drinking them don’t like diet drinks. Overall was a disaster.
2026年4月1日
Tenpin - Coventry からの回答
Hi Sophie, thank you very much for taking the time to leave a review of Tenpin Coventry! We are really sorry for any disappointment caused with the lanes and the food/drinks at your recent visit. Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' Best wishes, Jade
Tenpin - Coventry からの回答
Hi Corey. Thank you for your fantastic 5* review for tenpin Coventry. We are so pleased you were happy with our service and had a great time. We hope to see you back soon. Best wishes, Jade
Tenpin Coventry top tier
Really good site. Coventry venue has so much going on. Soft play is huge and great for families with young kids. Really quick service at the bar which was nice. Bowling was great too. Would definitely recommend for a family day out.
2026年3月25日
Tenpin - Coventry からの回答
Hello Ben,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We're happy you enjoyed your visit to our Coventry venue! It's great to hear that you appreciated the soft play, quick bar service, and bowling. Thank you for recommending us for a family day out! We appreciate your feedback. All the best ~ Laura
Staff reacted very quickly and…
Staff reacted very quickly and efficiently when my grandson had a problem in soft play.
2026年3月31日
Tenpin - Coventry からの回答
Hi Susan
We're happy to hear that our staff responded quickly and efficiently when your grandson had a problem in soft play. Thank you for your positive feedback! Best wishes - Clare
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