We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... もっと見る
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The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... もっと見る
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Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - wou... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, 英国
- 0333 034 6100
4.1
ほぼ満足
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
fun day out
Very well organises lots of fun
Plenty of parking available good food and drink options.
2026年4月11日
Tenpin - Glasgow からの回答
Hi Elizabeth,
Thank you for your fantastic 5* review at Tenpin Glasgow! It's lovely to hear you've had such an amazing time whilst on your recent visit to us. We are delighted you found there to be plenty of parking at the venue and look forward to welcoming you back again very soon! Best wishes- Steph
Don’t arrive early as requested!
Great fun with friends and family. Only thing ……we booked a slot for 2pm, we were asked to arrive 15mins before, which we did, got to the counter only to be told we were too early. We had to rejoin an extensively long queue! Why arrive early??
2026年4月4日
Tenpin - Glasgow からの回答
Hi Paul. Thank you for rating Tenpin Glasgow 3*! We are sorry to hear you were advised you were too early on your visit. We recommend customers attend 15 minutes before to check in, so we do apologise for any inconvenience/confusion caused! We will be sure to pass this feedback on for future improvements. Best wishes, Jade
Tenpin - Glasgow からの回答
Hello Janice, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a wonderful time with us and found us great value for money. We do hope to see you all again very soon. Many Thanks - Kimberley
Tenpin - Glasgow からの回答
Hi there, thank you so much for rating Tenpin Glashow 5*! We're pleased to hear you had good fun and enjoyed having your own booth! We can't wait to see you again soon. Best wishes, Jade
Tenpin - Glasgow からの回答
Hi there. Thank you for rating Tenpin Glasgow 5*! We're so pleased to hear you had an amazing time with your son! We hope to see you both again soon for another 5* experience. Best wishes, Jade
Tenpin - Glasgow からの回答
Hi Martin, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear you received good service, enjoyed the food and found the venue clean and tidy. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Staff very friendly helpful and fixed…
Staff very friendly helpful and fixed oyr problem without any problem
2026年4月8日
Tenpin - Glasgow からの回答
Hey Lisa, thank you so much for the lovely 5* rating of Tenpin Glasgow. It's great to hear you had a good time and that the team were able to resolve the issues you faced efficiently. We appreciate your positive feedback!
Take care,
Kirsty
Tenpin - Glasgow からの回答
Hi there, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear you had a great visit and found our booking process easy. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Overall a good experience
Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowling balls weights per lane as we had 5 of the same heavy weight.
The arcade had a variety of games however, a few were broken and we didn’t receive our coins back after they were reported and fixed.
2026年4月6日
Tenpin - Glasgow からの回答
Hello Chloe, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Glasgow. We are so pleased to hear that you had a great time bowling with us. We will pass your comments on regarding the arcade games. So, that we can aim for that final star from you. We do hope to see you again very soon. Many Thanks - Kimberley
Fun day out with the kids
2026年4月8日
Tenpin - Glasgow からの回答
Hi Iain, thank you so much for the brilliant 4* review of Tenpin Glasgow! We are delighted you had such a fun day with your children and we can't wait to see you all again soon! Best wishes - Mel
Good time bowling with family
Good time bowling with family. Staff were great, the kids enjoyed the bowling and their meal there too.
2026年4月8日
Tenpin - Glasgow からの回答
Hello, thank you very much for the wonderful 5* review of Tenpin Glasgow! We are so pleased you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Got onto our lane at time booked
Got onto our lane at time booked, really easy to set up names etc and kids loved being able to take photos. Enjoyed the game. Staff were lovely, especially helping my son to use his bank card for first time. Snacks are a tad overpriced but think we have all come to accept that. Overall great experience.
2026年4月8日
Tenpin - Glasgow からの回答
Hello, what a fabulous 5* review of Tenpin Glasgow! We are really happy to see you had such a great time and everything ran smoothly with the help from our fantastic team! We hope this means you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Tenpin 10/10
Was absolutely beautiful. I frequently go to the Tenpin at Fountain Park Edinburgh but my first time at Tenpin, Braehead was absolutely nice. Wonderful experience. Made a lot of videos playing pool and even got to play with strangers. A place I’ll go again and again and again.
2026年4月6日
Tenpin - Glasgow からの回答
Hi Oluwole, thank you for leaving Tenpin Glasgow a fantastic 5* rating! We're happy to hear that you had such a wonderful experience at our Braehead location! It's great to know you enjoyed playing pool and meeting new people. We appreciate your positive feedback and look forward to welcoming you back again soon! Best wishes - Rosie
Fabulous Tuesday afternoon spent at Tenpin
The staff and atmosphere are second to none - we had a great afternoon for our daughter’s birthday. We’ll be back again!
2026年3月31日
Tenpin - Glasgow からの回答
Hi there, thank you for leaving Tenpin Glasgow a lovely 5* rating and review! We're so happy to hear that you had a great afternoon celebrating your daughter's birthday with us! It's wonderful that you enjoyed the staff and atmosphere. Thanks for your positive feedback and we look forward to your next visit! Best wishes - Rosie
Busy night so could be down to that but…
Busy night so could be down to that but drinks took 25 mins to come to our table, food 45 mins, payed for 2 hours and got rushed off after the first hour
2026年4月1日
Tenpin - Glasgow からの回答
Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked and that there was a long wait for your food! You feedback is very important to us as this will allow us to ensure improvements are made where needed so thank you! We do hope you will still consider visiting us in the future and if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel
Meals did not come out to couple of…
Meals did not come out to couple of minutes before game finished, also asked for sauce for kids dinner and was told some1 would bring to us and didn’t!
2026年4月1日
Tenpin - Glasgow からの回答
Hi Michelle
We appreciate you taking the time to share your experience. We are sorry the meal timing and sauce request were not met. We'll review how we can improve our service. Best wishes - Clare
Tenpin - Glasgow からの回答
Hey William, thank you for the 5* rating and review of Tenpin Glasgow. It's lovely to hear that you had a fun time bowling and that the venue was clean and ran smoothly. Thanks again for your positive feedback.
Take care,
Kirsty
The group on before us were running…
The group on before us were running late and this meant we were delayed in getting started. with a group of over 40 this was not idea. We also felt drinks were very expensive. Staff did what they could but it was just not ideal. Given we had booked in advance for 8pm I would have expected to be on the lanes for 8pm.
2026年4月1日
Tenpin - Glasgow からの回答
Hello, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear that your group was delayed and you found the drinks a little expensive! Your feedback is so important to us as this allows us to ensure improvements are met where needed! We do hope this will not put you off from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Glasgow からの回答
Hi kausar,
Thank you for your fantastic 5*review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
The kids really enjoyed it
The kids really enjoyed it. It was perfect—very easy to get there and leave.
2026年4月1日
Tenpin - Glasgow からの回答
Hi Summi, thank you for leaving Tenpin Glasgow an excellent 5* rating! We appreciate you taking the time to let us know how we did! We're so glad the kids had a great time and that our location was convenient for you. We can't wait to see you again soon! Best wishes - Rosie
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