My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... もっと見る
企業が回答しました
所在地
所在地を変更Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... もっと見る
企業が回答しました
The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... もっと見る
企業が回答しました
My kids really enjoyed the bowling but i think there should be an option of pizza with £6.50 bowling plus junior meal. There was no option for halal food so we had to order a veggie burger which was n... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, 英国
- 0333 034 6100
3.9
ほぼ満足
172件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
georgie
I went to tenpin with my family and it didn't disappoint the staff are nice its clean and overall its amazing i would defo recommend .
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi Georgie
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your family had such an amazing time and that you found our staff to be nice and the venue clean. We truly appreciate your recommendation and look forward to welcoming you back again soon! Best wishes - Clare
Easy to do online
Easy to do online, everything was read for us to start bowling. Had a really good time.
2026年8月30日
Tenpin - Manchester - Parrs Wood からの回答
Hello, thank you for your fantastic 5-star review of Tenpin Manchester - Parrs Wood! We're so happy to hear that our online process was easy for you and that everything was ready for a great bowling experience. We're delighted you had such a good time and we can't wait to see you again soon! Best wishes - Mel
Fun afternoon at Tenpin
Easy to book, great atmosphere, clean and tidy with good customer service! Had a fun afternoon!
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi Steph, thank you for your wonderful 5-star review of Tenpin Manchester-Parrs Wood! We're so pleased to hear that the booking process was easy, you enjoyed the atmosphere, found everything clean and tidy, and received such amazing customer service. We hope to welcome you back again soon! Best wishes-Leila
So Much Fun & Worth every penny ❤️
We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some energy 😂. There’s plenty going on, so they’re kept entertained and busy rather than getting bored after five minutes. The bowling was really fun for both adults and kids, and it’s something everyone can get involved in regardless of age or ability. We had lots of laughs, the kids loved it, and we’d definitely come back again. Really good value for a fun family day out!
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi Paige, we're so thrilled to hear that you had such a great time at Manchester Parrs Wood! It's wonderful to hear that our venue provided a great experience for your family to spend a couple of hours and that the children were well-entertained. We look forward to welcoming you back for more laughs and family fun soon! Best wishes-Leila
Fun day out
The price 2 adults and 2 children with a meal cost us only£26 during the week. Value for money.
2026年8月28日
Tenpin - Manchester - Parrs Wood からの回答
Hi Saeeda, thank you for the lovely 5* review of Tenpin Manchester Parrs Wood! We're so happy to hear you found our pricing for a family meal to be such great value and we thank you for your wonderful feedback! We hope to welcome you back again soon! Best wishes - Mel
Daughters 11th birthday party…
My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but were also incredibly efficient and professional . Without those 2 ladies it would have been a totally different experience. Charlie and Katie’s enthusiasm was infectious, they managed to appeal to all age groups present (there were at least 3 parties running at the same time) and it is down to them that we had such a fabulous time. Thank you very much Charlie and Katie. If your company runs any reward and or award system these 2 ladies should receive the highest accolade!
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi Lisa, thank you for the 5* rating of Tenpin Manchester Parrs Wood. We are so thrilled to hear that your daughter's 11th birthday party was such a success and that our team members made such a positive impact. We'll be sure to pass along your wonderful comments to them. We look forward to welcoming you back again soon!
Take care,
Kirsty
My kids enjoyed it
My kids really enjoyed the bowling but i think there should be an option of pizza with £6.50 bowling plus junior meal. There was no option for halal food so we had to order a veggie burger which was not good at all.
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hello Sadaf, Thank you for taking your time to leave us a lovely 4* review. We are so pleased to hear that your children enjoyed our facilities. We will pass your feedback onto our team to help us gain that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Terrible
Long wait time to get a lane.
Barely any staff.
Lots of unhappy customers.
Very long wait on the QR bar services to lanes.
Very dirty, food on the floor, toilets very dirty and looked like they haven't been cleaned in a long time.
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi there, thank you for leaving a review of Tenpin Manchester-Parrs Wood. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the long wait times, lack of staff, and the cleanliness issues you encountered. Your feedback is important to us, and we will share it with our team for review and improvement. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Manchester-Parrs Wood' for somebody to contact you regarding this. Best wishes-Leila
A pleasant afternoon at tenpin
Enjoyable-bit of a queue to check in but otherwise everything went smoothly-except I lost and think lane 2 has a slight bend to the left but that’s probably my excuse for losing!
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hello Trevor, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Parrs Wood. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Manchester - Parrs Wood からの回答
Hello Chris,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are so pleased to hear that you found our staff friendly and helpful, and that parking was easy for you. We look forward to welcoming you back again soon. All the best ~ Laura
On arrival our booth was dirty…
On arrival our booth was dirty glasses,plates on table.i added drinks online and didn’t receive them.
2026年9月2日
Tenpin - Manchester - Parrs Wood からの回答
Hi Scott, thank you for leaving Tenpin Manchester a rating and review. We sincerely apologise for the cleanliness of the booth and the missing drinks. This is certainly not the experience we want for our guests, and we will ensure this is addressed with the relevant teams to prevent this from happening again. Please get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Parrs Wood' where we can rectify this for you. We hope to welcome you back again for a much better experience! Best wishes - Rosie
The place was absolutely filthy
The place was absolutely filthy. Sofas and tables next to the lanes were full of spilled drinks and other people’s rubbish. The handful of staff working were rushed off their feet. It was only 6pm on a weeknight. Suggests more staff are needed. Food was truly atrocious too. Won’t be back.
2026年8月27日
Tenpin - Manchester - Parrs Wood からの回答
Hi Peter, thank you for leaving Tenpin Manchester a rating and review. We are very sorry to hear about the cleanliness issues you experienced and the food. We understand your frustration regarding the staffing levels and will share your feedback with our team for review and improvement. We appreciate your feedback and hope to welcome you back for a much better experience in the future. Best wishes - Rosie
Tenpin - Manchester - Parrs Wood からの回答
Hello, thank you for the lovely 4* review of Tenpin Manchester - Parrs Wood! We're glad you enjoyed your experience and we appreciate your feedback regarding staffing which we will be certain to share with the appropriate team! In the meantime, we do hope you will still consider visiting us again soon and we look forward to welcoming you back soon! Best wishes - Mel
Safety concerns …
We have brought grandchildren bowling for many years and are bringing more grandchildren later this week. Unfortunately when we were there last week the people using the lane next to us made me worry for my grandchildren’s safety. They were totally misusing the bowling balls. My concern is that they were not advised by staff on the correct way to bowl for everybody’s safety, including their own . This has never happened before. I wonder whether there was a shortage of staff on that day.
2026年8月26日
Tenpin - Manchester - Parrs Wood からの回答
Hi Jill
Thank you for sharing your concerns regarding your recent visit. We are very sorry to hear that you felt worried for your grandchildren's safety due to the misuse of bowling balls by other guests. We understand how unsettling this must have been and we will pass your feedback to our team to ensure all guests are bowling safely. Best wishes - Clare
Staff were fantastic
Staff were fantastic. Really helpful and kept kids occupied while we were waiting for the karaoke room to be fixed by technician.
2026年8月21日
Tenpin - Manchester - Parrs Wood からの回答
Hi Leanne
Thank you for your fantastic 5-star review! We're so pleased to hear that our team was helpful and kept the children entertained during your visit. We hope to see you again soon! Best wishes - Clare
Very helpful staff and very friendly
2026年8月26日
Tenpin - Manchester - Parrs Wood からの回答
Hi Amy
Thank you for taking the time to leave us a wonderful 5* review. We are so pleased to hear that you found our team members helpful and friendly throughout your visit. We do hope to see you again very soon. Best wishes - Clare
Tenpin - Manchester - Parrs Wood からの回答
Hi Khosru
We appreciate your feedback regarding parking. We understand this can be a concern for our guests. We are always looking for ways to improve. Best wishes - Clare
Took kids out for a play date
Took kids out for a play date
It's great as we live 5 mins away
Great time pass
2026年8月26日
Tenpin - Manchester - Parrs Wood からの回答
Hi Kiran
We're so happy to hear that you and your kids had a great time during your play date! It's wonderful to know our location is convenient for you. Hope to see you again soon. Best wishes - Clare
When booking the lane
When booking the lane, it wasn’t clear to us that it would reset at one hour exactly.
Whilst putting in bowler information, we had to was for it to be reset as some rig went wrong which took a few minutes and after the hour, even though 3 of out party still had to take a last turn, the lane reset and the games were missed.
As we did this in age order, it was the children who missed the last turn and they got quite upset. It was not made clear that we had one hour exactly to complete.
2026年8月19日
Tenpin - Manchester - Parrs Wood からの回答
Hi Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear that your bowling experience was disappointing due to the lane resetting before your party could finish, especially for the children. We understand how frustrating this must have been, and we regret that the exact timing was not made clearer. We will review your feedback to improve our communication regarding booking durations. Best wishes - Clare
Had a great time
Had a great time. Loved being able to take a group photo, and individual photos of each player.
2026年8月20日
Tenpin - Manchester - Parrs Wood からの回答
Hi Julia,
Thank you for your fantastic 5* review at Tenpin Parrs wood! It's great to hear that you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。