My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... もっと見る
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所在地
所在地を変更Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... もっと見る
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... もっと見る
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, 英国
- 0333 034 6100
3.8
ほぼ満足
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
When booking the lane
When booking the lane, it wasn’t clear to us that it would reset at one hour exactly.
Whilst putting in bowler information, we had to was for it to be reset as some rig went wrong which took a few minutes and after the hour, even though 3 of out party still had to take a last turn, the lane reset and the games were missed.
As we did this in age order, it was the children who missed the last turn and they got quite upset. It was not made clear that we had one hour exactly to complete.
2026年8月19日
Tenpin - Manchester - Parrs Wood からの回答
Hi Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear that your bowling experience was disappointing due to the lane resetting before your party could finish, especially for the children. We understand how frustrating this must have been, and we regret that the exact timing was not made clearer. We will review your feedback to improve our communication regarding booking durations. Best wishes - Clare
Had a great time
Had a great time. Loved being able to take a group photo, and individual photos of each player.
2026年8月20日
Tenpin - Manchester - Parrs Wood からの回答
Hi Julia,
Thank you for your fantastic 5* review at Tenpin Parrs wood! It's great to hear that you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Great Value for Monday for the 6 weeks…
Great Value for Monday for the 6 weeks holidays. Clean and friendly. Really good keep it up
2026年8月20日
Tenpin - Manchester - Parrs Wood からの回答
Hi Kyle, thank you for your 5* review of Tenpin Manchester-Parrs Wood! Tenpin really is the home of well-priced indoor activities in Manchester. We look forward to welcoming you back again soon! Best wishes-Leila
Young Champs
Our experience was a little bit different as the booking process was miss communicated but the young people enjoyed their bowling.
2026年8月20日
Tenpin - Manchester - Parrs Wood からの回答
Hi Mike, thank you for your 4* review of Tenpin Manchester-Parrs Wood! It's wonderful to hear that your group enjoyed their bowling games but we are sorry to hear about the miscommunication during the booking process. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we look forward to welcoming you back again soon! Best wishes-Leila
Amazing Experience
Amazing way to spend time with family, the experience was memorable. The staff were friendly and polite and offered us an earlier time slot as there was some availability.
2026年8月16日
Tenpin - Manchester - Parrs Wood からの回答
Hi there, thank you for leaving a 5* review of Tenpin Manchester-Parrs Wood! We're so glad to hear such amazing feedback especially regarding the friendliness and politeness of our staff. See you again soon! Best wishes-Leila
Tenpin - Manchester - Parrs Wood からの回答
Hi Billy, thank you for your 5* review of Tenpin Manchester-Parrs Wood! This is what we like to hear and we can't wait to welcome you back again shortly! Best wishes-Leila
The bowling and pizza were great
The bowling and pizza were great, all vet efficient.
The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an absolute ripoff and joke - just let them try and win proper 10p’s or whatever back - I felt scammed and will always avoid in future.
It may actually put me off returning for the bowling, even though I have no complaints at all about that section.
2026年8月12日
Tenpin - Manchester - Parrs Wood からの回答
Hello Jane, Thank you for taking your time to leave us some feedback. We are pleased to hear that you enjoyed the bowling and pizza at our Tenpin in Parrs Wood. However, we are disappointed to hear your disappointment with the arcade games. We will pass your thoughts onto our team. We do hope to see you again. Best Wishes - Kimberley
Good experience
Good experience
Only downside was the lane we were on had technical issues 3 times which interrupted the flow of our game.
2026年8月12日
Tenpin - Manchester - Parrs Wood からの回答
Hi Leanne,
Thank you for your lovely 5* review at Tenpin Parrs wood! We are very sorry to hear that you had some technical issues whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
It’s a great bowling alley
It’s a great bowling alley - only issue was having to wait 24 minutes after the time I had booked at. Other than that, it was all good.
2026年8月6日
Tenpin - Manchester - Parrs Wood からの回答
Hello there, Thank you for taking your time to leave us a 4* rating! We are pleased to hear that you enjoyed your bowling game with us. However, we are disappointed to hear the wait time that you had. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again soon. Many Thanks - Kimberley
All change inside
All change inside. Clean staff was brilliant would definitely go back there
2026年8月6日
Tenpin - Manchester - Parrs Wood からの回答
Hi Damian, thank you for leaving a 5* review of Tenpin Manchester Parrs Wood! It's wonderful to hear that you like the venue's new look and how brilliant you found our staff. We can't wait to welcome you back again soon! Best wishes-Leila
Poor customer service
Poor customer service, long queues and only one attendant, multiple errors and no one to attend and lots of waiting, food didn’t arrive till the end of the games. Food quality was poor. Hygiene was severely lacking.
2026年8月6日
Tenpin - Manchester - Parrs Wood からの回答
Hi there
We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the customer service, long queues, and the issues with your food and hygiene. We are reviewing our procedures to prevent this from happening again. Best wishes - Clare
The booking was for an hour but we were…
The booking was for an hour but we were told after our game which wasnt an hour that it was fnished. This was not clear when I booked the bowling
2026年8月6日
Tenpin - Manchester - Parrs Wood からの回答
Hi Estelle
We appreciate you sharing your experience. We are sorry the booking duration was unclear. We will review our booking communication to ensure this is clearer for future guests. Best wishes - Clare
Tenpin - Manchester - Parrs Wood からの回答
Hi Fiza
Thank you for your wonderful review! We're so happy to hear that you found it fun and exciting, and that the kids had such a great time. We hope to see you all again very soon! Best wishes - Clare
Tenpin - Manchester - Parrs Wood からの回答
Hello Lorraine, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a super evening with us. We do hope to see you again soon at our Tenpin in Parrs Wood. Many Thanks - Kimberley
Tenpin - Manchester - Parrs Wood からの回答
Hello, thank you so much for the fabulous 5* review of Tenpin Manchester - Parrs Wood! We are so pleased you had the best time and received excellent customer service and we can't wait to see you again soon! Best wishes - Mel
The grandkids enjoyed the session
The grandkids enjoyed the session. The main dissapointing issue was parking as disabled person, there were blue badge spaces but a long walk from the entrance. At the entrance there were steep steps down to the door. Sadly won't return to this venue again 😞
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Paul, thanks for leaving a rating and review for Tenpin Manchester Parrs Wood! Please accept our apologies for any disappointment caused at your recent visit. We appreciate you taking the time to share your feedback and will be sure to pass your comments on. Best wishes, Jade
There were two staff members working on…
There were two staff members working on a very busy Tuesday. They worked so hard to make ours and everybody else's experience very enjoyable. They were fantastic.
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Eleanor, thank you for the fantastic 5-star review of Tenpin Manchester -Parrs Wood! We're so pleased to hear that our team's hard work made your experience enjoyable, even on a busy day. We appreciate your kind words and look forward to welcoming you back again soon! Best wishes - Mel
Good discount on week days
Good discount on week days, we enjoyed a lot. But the bowling area is bit crowded and small places between the bowling area numbers. I think staff showed something like a favoriteism(Racism) between us and English people. They didn't respond when we went to enquiry and pay for the Bowling.
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Manivardhan, thank you for your 4-star rating of Tenpin Manchester Parrs Wood. We're glad you enjoyed one of our fab deals on your visit, however we are sorry to hear that the venue was a little over crowded! Please be assured all feedback will be passed onto the team and in the meantime, should you wish to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as ' Review - Parrs Wood' Best wishes - Mel
Had to move lanes 3 times as the system…
Had to move lanes 3 times as the system either didn’t add the scores up correctly, pins were not replaced for each person’s turn and new lanes started on different points of the game. Staff were busy but also very unhelpful.
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Fiona, thank you for the review of Tenpin Manchester Parrs Wood! We are very sorry to hear you had to move lanes three times and each time the pins were not replaced correctly! This is certainly not the experience we wish for our guests and so please be assured all feedback will be sent to the team so improvements can be made! In the meantime, we really hope you will give us another chance and we very much look forward to welcoming you back! Best wishes - Mel
Booked for my daughter’s 8th birthday…
Booked for my daughter’s 8th birthday and although a little chaotic at times she and her friends had a great time. A little more information regarding the cake presentation would of been useful as that was not very clear.
2026年7月26日
Tenpin - Manchester - Parrs Wood からの回答
Hi Shelly, thank you for the 4* review for Tenpin Parrs Wood! We're glad to hear that everyone had a great time during the birthday celebration. We are sorry for any confusion caused regarding the cake presentation and we will ensure your feedback is passed on for future improvements. We hope to see you again soon! Best wishes - Adelaide
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