My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... もっと見る
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所在地
所在地を変更Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... もっと見る
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... もっと見る
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, 英国
- 0333 034 6100
3.8
ほぼ満足
174件のレビュー
顧客にレビューを依頼しています
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Tenpin - Manchester - Parrs Wood からの回答
Hi Leighroy, thank you for your 5* review of Tenpin Manchester Parrs Wood! We're so glad to hear how much you enjoyed your recent visit and we look forward to welcoming you back again soon. Best wishes-Leila
Entertaining Day
Thoroughly enjoyable experience. Snack meal tasty .
Staff were very friendly and helpful
2026年7月28日
Tenpin - Manchester - Parrs Wood からの回答
Hi Pauline
Thank you for your fantastic 5-star review! We're so pleased to hear that you had an enjoyable experience, found our snack meal tasty, and our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes - Clare
We did a party
We did a party. It was ok wasn’t the best and the meal could have been a little bit better and more choices. Wasn’t the best organised and party hosts didn’t do much until 15 mins towards the end so kids kind of just fended for themselves
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Bill
We appreciate you sharing your feedback regarding your party experience. We are sorry to hear that the meal choices and organization did not meet your expectations, and that our hosts were not as engaged as they should have been. We are reviewing your comments to improve our party offerings and host training. Best wishes - Clare
Book your bowling in advance
Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes.
We asked for 2 games of bowling as a group of 4 we and we showed them what tried to book online (2 games 4 people) they said okay its actually cheaper now so we thought great we got a deal paid and went to play but they'd only set the lane up for one game. When we asked about it they said oh well we didnt hear that and it not our problem. I'd suggest you book online to avoid this problem espically if you have excited kids to avoid the disappointment
2026年7月29日
Tenpin - Manchester - Parrs Wood からの回答
Hello
We're truly sorry to hear about the frustrating experience you had with your bowling lane setup and the misunderstanding regarding your booking. We understand how disappointing this must have been, especially with excited children. We appreciate you bringing this to our attention and will use your feedback to improve our service. Best wishes - Clare
Tenpin - Manchester - Parrs Wood からの回答
Hi Andrew, thank you for the lovely 5* rating of Tenpin Manchester Parrs Wood. We are delighted to hear that you found the venue clean, enjoyed the service, food and value for money. We hope to see you again soon for another 5* experience and thank you again for your kind comments, they mean a lot to us! Best wishes, Jade
The offer for birthdays is great and…
The offer for birthdays is great and over and above what other venues have on offer but it felt a little like we were afterthoughts by the party hosts.
There were lots of parties on at the same time and the staff while lovely and friendly when we did interact felt like they were more attentive to other parties.
It could get busy and overwhelming for all.
The staff did a great job with how much was expected of them and would still book again as the kids loved the experience and were entertained.
2026年7月19日
Tenpin - Manchester - Parrs Wood からの回答
Hi Emma, thank you very much for taking the time to leave a review of Tenpin Manchester - Parrs Wood! We are pleased to hear the children enjoyed the party, however, we are very sorry to hear that you felt more effort was given to the other parties on the day! This is certainly not the experience we wish for our guest and so please be assured all of your feedback will be shared with the appropriate team! In the meantime, we really hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Super youth group experience!
We had a great time. The staff were really accommodating for our Youth group.
2026年7月14日
Tenpin - Manchester - Parrs Wood からの回答
Hey Nate, thank you for taking the time to leave an amazing 5* rating and review of Tenpin Manchester Parrs Wood. We're thrilled to hear that you had a great time spent with your youth group and that the team were really accommodating. We do hope to see you again for another 5* experience.
Take care,
Kirsty
The young guy in charge of the Lazer…
The young guy in charge of the Lazer quest party was fantastic..
2026年7月22日
Tenpin - Manchester - Parrs Wood からの回答
Hi Eilidh, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're so happy to hear that the team provided fantastic service for the laser tag party. We will ensure your kind words are passed on. We hope to see you again soon for another fun time!
Take care,
Kirsty
Awful
Awful food
Poor service and staff attitude
Loud and noisy with lane buzzers going off
Bowling alley all bowls veered off
2026年7月22日
Tenpin - Manchester - Parrs Wood からの回答
Hello John,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 stars. We are truly sorry to hear about your disappointing experience with our food, service, and the issues you encountered with the bowling lanes and noise. We will pass your comments on to the relevant teams for review and improvement. All the best ~ Laura
Staff were attentive and pleasant
2026年7月12日
Tenpin - Manchester - Parrs Wood からの回答
Hi Philip, thank you for the amazing 5* rating of Tenpin Manchester Parrs Wood. We're delighted to hear you had a great time and that the team provided attentive and pleasant service. We hope to see you again soon!
Take care,
Kirsty
Me & my buddy Helen
Arrived 10 mins early, lane was ready. Pretty quiet to be fair at 4.30pm. Enjoyed the 2 games of bowling.
2026年7月7日
Tenpin - Manchester - Parrs Wood からの回答
Hi, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're so glad to hear you enjoyed your two games of bowling and that your lane was ready for you! We appreciate your positive feedback.
Take care,
Kirsty
What a turkey!!!
One of the worst experiences ever. Total lack of staff, spilt drinks not cleared on the lane and every table covered in leftover food and drinks. An absolute dive of a place lacking staff, any customer service or management. Utter chaos - avoid!!!
2026年7月12日
Tenpin - Manchester - Parrs Wood からの回答
Hi Colin, thank you for taking the time to review Tenpin Parrs Woods! We're very sorry to hear that there had been issues with the cleanliness of the lanes and the customer service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parrs Woods', and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
There was a wait to check in and 2…
There was a wait to check in and 2 members of staff chatting while one dealt with the queue, but once we had been seen to we were able to go straight to our lane a few mins early and enjoyed the game
2026年7月7日
Tenpin - Manchester - Parrs Wood からの回答
Hey Jennifer, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're delighted to hear you had an enjoyable experience, despite the wait time being longer than usual. We do hope to see you again soon for another fun time!
Take care,
Kirsty
Tenpin - Manchester - Parrs Wood からの回答
Hi Stephanie, thank you for your 4* review of Tenpin Manchester Parrs Wood! We are so glad to hear that you found the staff were helpful and the booking process efficient. We hope to see you again soon! Best wishes-Leila
Food was shocking waited along time for…
Food was shocking waited along time for someone to come and sort our lane out needs more staff on also need to cook properly and nice food not a plane burger
2026年6月30日
Tenpin - Manchester - Parrs Wood からの回答
Hello Miss Watson,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the wait time, the need for more staff, and the quality of the food. We are reviewing our staffing and kitchen procedures to ensure a better experience for our customers. We hope that your next experience is the 5 star one we wish to give all our customers. All the best ~ Laura
Very good Hippolyte loved it
2026年7月1日
Tenpin - Manchester - Parrs Wood からの回答
Hello Leonie,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are delighted with this rating and that you had a good visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Tenpin - Manchester - Parrs Wood からの回答
Hi Rob, thank you for your 5* review of Tenpin Manchester Parrs Wood! We are so pleased to hear the service you received was friendly, easy and enjoyable. We look forward to welcoming you back again soon! Best wishes - Leila
Tenpin - Manchester - Parrs Wood からの回答
Hi Pete
We're so glad you enjoyed your bowling evening with friends! We appreciate your kind words. Best wishes - Clare
Great experience and a lot of fun
2026年6月17日
Tenpin - Manchester - Parrs Wood からの回答
Hi Muhammad, thank you for the excellent 5* review for Tenpin Parrs Wood! We are so pleased to hear that you had a great experience and a lot of fun. We can't wait to welcome you back again soon! Best wishes - Adelaide
Customer service was good but a bit…
Customer service was good but a bit disappointed about the free drink deal.
I booked for 5pm and I know the deal was from 6pm but I booked for two games for five of us and I thought we would be able to get it on our second game but they told me that I couldn’t get the deal even though we were there till about 7pm
2026年6月24日
Tenpin - Manchester - Parrs Wood からの回答
Hi Nuran,
Thank you for your lovely 3* review at Tenpin Parrs wood! We are very sorry to hear you've not had a great time whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
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