My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... もっと見る
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所在地
所在地を変更Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... もっと見る
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... もっと見る
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, 英国
- 0333 034 6100
3.8
ほぼ満足
174件のレビュー
顧客にレビューを依頼しています
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Was amazing visit me and my kids really…
Was amazing visit me and my kids really enjoyed it x
2026年4月4日
Tenpin - Manchester - Parrs Wood からの回答
Hello Sarah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your children had a great time at our Tenpin in Manchester. We do hope to see you all again very soon. Many Thanks - Kimberley
Bad 2nd bad visit game kept stopping…
Bad 2nd bad visit game kept stopping no ball would come out for a birthday party
2026年4月8日
Tenpin - Manchester - Parrs Wood からの回答
Hello Emma, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that you had issues with the bowling game during your recent visit. If you would like to discuss this further with us, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Tenpin - Manchester - Parrs Wood からの回答
Hi Vicknesh, thank you so much for the lovely 5* review of Tenpin Parrs Wood! We are so pleased you had a fun visit, found our booking process easy and found our venue clean! In the meantime, we very much hope to welcome you back soon! Best wishes - Mel
Tenpin - Manchester - Parrs Wood からの回答
Hi Becky, thank you for leaving Tenpin Manchester Parrs Wood a wonderful 5* rating. We are so glad to hear our staff had a positive impact on your visit and that you managed to get set up nice and easily! We hope to see you again soon. Best wishes - Kaylee
I don’t know why I go here because the…
I don’t know why I go here because the customer service is rubbish… staff are so slow and unprofessional
2026年4月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi Aymie, thank you for taking the time to leave a review of Tenpin Parrs Wood. We are very sorry to hear that your recent experience was not as enjoyable as we would have liked! Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes, Jade
Good value for money
Good value for money. Very accommodating with the food for the party. The girl who looked after us was really friendly and enthusiastic. The kids had a great time.
2026年3月28日
Tenpin - Manchester - Parrs Wood からの回答
Hi Claudia, thank you for the lovely 5* review of Tenpin Manchester Parrs Wood! We are so pleased you had such an enjoyable visit celebrating a birthday and found us great value for money and we can't wait to welcome you back again soon! Best wishes - Mel
The lane was blocked with balls so we…
The lane was blocked with balls so we had to wait twenty minutes to start but we were offered a free drink which was kind x
2026年3月29日
Tenpin - Manchester - Parrs Wood からの回答
Hi Summer
We appreciate your review and are glad you enjoyed the complimentary drink while waiting. We're sorry the lane blockage caused a delay in starting your game. Best wishes - Clare
Great venue with plenty for people to…
Great venue with plenty for people to do, Lot of food options at the venue itself and very close by.
A good day out.
2026年4月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi Nathan
We're glad you enjoyed your visit and found the venue accommodating with its variety of activities and food options. Thank you for your positive feedback! Best wishes - Clare
Food quality is awful
Food quality is awful! The worst pizza I have ever had and hugely overpriced!
2026年4月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi Mike, thank you for taking the time to leave a review of Tenpin Manchester Parrs Wood. We're sorry to hear that you were not pleased with the food during your visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Once again, we're sorry for any disappointment caused and we do hope to welcome you back for a much better experience.
Take care,
Kirsty
Really used to enjoy going there but…
Really used to enjoy going there but the wait to be seen to at the counter for games or drinks is very long and the place is not very clean. Need more staff
2026年4月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi Wendy, thank you for taking the time to leave a review of Tenpin Manchester Parrs Wood. We're sorry to hear that the wait times were longer than usual. During our busier periods, wait times can be slightly longer than usual and we apologies for any inconvenience this may have caused. Your feedback is important to us and we will pass this on for future improvement.
Take care,
Kirsty
Work on your table service !
Nice time playing bowling, but drinks never arrived waiting over an hour for 4 pints of beer is ridiculous !!!
2026年3月28日
自発的なレビュー
Tenpin - Manchester - Parrs Wood からの回答
Hello Adam, thank you for taking the time to leave a review of Tenpin Manchester - Parrs Wood! It's great to hear that you had a nice time bowling with us, however we are very sorry to hear about the delay with waiting for your drinks! Your feedback is very important to us, as this will help us to make improvements for future visits, please be assured all will be passed on! Best wishes, Jade
Tenpin - Manchester - Parrs Wood からの回答
Hi Saira
Thanks for leaving a review. We appreciate your positive feedback. Best wishes - Clare
I am a regular coustomer,My chilldren…
I am a regular coustomer,My chilldren love this place.
2026年3月25日
Tenpin - Manchester - Parrs Wood からの回答
Hi there
We're glad you enjoy visiting us regularly, and we appreciate that your children love our place. Thank you for your positive feedback! Best wishes - Clare
Kids loved it
Kids loved it. Especially because of the frame it was inclusive for all ages. The bowling bowls were of different weights too which I thought was quite thoughtful
2026年3月25日
Tenpin - Manchester - Parrs Wood からの回答
Hi there
We're happy to hear that the kids loved the bowling experience! It's great to know the inclusive frame and varied ball weights were appreciated. Thank you for your positive feedback. Best wishes - Clare
Not the best!
The experience for my son’s birthday party was not the best. On arrival we were charged £72 despite already paying the balance of the party a week prior. The refund was processed, after we showed proof of payment and it was clear they had charged us for someone else’s party. The Manager was not very friendly and seems very annoyed to be having to process the refund. The laser tag was supposed to start at 5pm but the boys didn’t go in until about 5.10pm and therefore did not get the full hour. The food was ok but portions weren’t great. It was a very busy night and whilst we had a reserved table near the kitchen - I had to keep asking for food and the birthday cake to be brought out. Other venues have a private party room with a dedicated member of staff. On the whole staff were friendly and helpful and the birthday gift bag was good.
2026年3月20日
Tenpin - Manchester - Parrs Wood からの回答
Hi Debbie
We appreciate you sharing your son's birthday party experience. We're sorry to hear about the payment issue, the delay with laser tag, and the food service. We'll review these points to improve our party experiences. We're glad the staff were helpful and your son liked the gift bag. Best wishes - Clare
Tenpin - Manchester - Parrs Wood からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Parrs Wood. We are pleased to hear that you enjoyed your recent visit. We would love to hear how we could gain that final star from you. We do hope to see you again soon. Best Wishes - Kimberley
The whole bowling experience was great…
The whole bowling experience was great - equipment worked really well, lots of balls available. Timing was great, we went straight into the lane in good time.
2026年3月25日
Tenpin - Manchester - Parrs Wood からの回答
Hi Andrew, thank you for rating Tenpin Parrs Wood 5*! We're thrilled to hear that you had a great experience and we can't wait to see you again soon! Best wishes - Adelaide
The young girls that set up all the…
The young girls that set up all the games, balloons and cakes were brilliant. The bowling itself can get a bit repetitive for 2 hours so having all the extra activities made a huge difference. The staff were absolutely brilliant. Explained everything brilliantly and dealt with all the children with kindness and fun.
2026年3月21日
Tenpin - Manchester - Parrs Wood からの回答
Hi Eileen, thank you for the 5* review for Tenpin Parrs Wood. We're delighted to hear that you had a lovely birthday celebration and that you enjoyed the fun activities. We look forward to seeing you again soon! Best wishes - Adelaide
Shocking service
Shocking service, 1 staff , massive queues, manager running around but doing nothing
2026年3月14日
Tenpin - Manchester - Parrs Wood からの回答
Hi Antoine, thank you for your review of Tenpin Manchester Parrs Wood! We are sorry to hear that your recent visit was not as enjoyable as we would have liked and we really do appreciate the time taken to make us aware! Please be assured all feedback will be sent to the team to ensure improvements are made and we hope to welcome you back again soon! Best wishes - Mel
Pig sty is cleaner
Having booked a lane for 2 games of bowling on Saturday night. We arrive and booked in. Headed to our to start. The lane still had old drinks on from the previous people(I assume).
My wife went to the bar and had to over 15 minutes to be served.
Our food arrived, no attempt was made remove and empty glasses.
We ordered another round of drinks through the app and this time waited over 20 minutes to arrive(2 soft drinks) again they just placed down and no attempt to remove any empty glass or food containers.
The entire gaming area was full empty drinks and waste food containers.
It was pretty disgusting really. We left as soon after as we got fed up of moving empty glasses to try and play and games.
It wasn't that busy either for a Saturda night.
2026年2月28日
Tenpin - Manchester - Parrs Wood からの回答
Hi there, thank you for taking the time to review Tenpin Parrs Wood! We're sorry to hear that there had been issues with the cleanliness of the lanes and that there was a wait time for the service and for your drinks order to arrive. We will ensure your feedback is passed onto our team for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parrs Wood'. Best wishes - Adelaide
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