My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... もっと見る
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所在地
所在地を変更Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... もっと見る
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The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... もっと見る
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Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, 英国
- 0333 034 6100
3.8
ほぼ満足
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Love bowling at tenpin
Love bowling at tenpin , friendly staff who always accommodate my son’s special needs . Busy lively place , clean , easy to use . Loads of parking .
2026年3月3日
Tenpin - Manchester - Parrs Wood からの回答
Hi Rosie, thank you very much for the brilliant 5* review of Tenpin Manchester Parrs Wood! We are so pleased to hear you enjoy your visits with us and find our team super helpful! We can't wait to welcome you and your son again soon for some more bowling fun! Best wishes - Mel
What i expect from a bowling alley
What i expect from a bowling alley
My kids love it, been bowling golf and escape room plus aecade is ok and they play sky sports
2026年2月20日
Tenpin - Manchester - Parrs Wood からの回答
Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Parrs Wood. We are so pleased to hear that you had a great time with us and managed to take part in many of our activities. We do hope to see you again soon. Many Thanks - Kimberley
Rude staff/ poor customer service
All of the staff except 1 (deputy manager) that we encountered were rude either by ignoring us and chatting away to each other at the welcome desk, and one young women was particularly bad arguing with her manager in front of customers and raising her voice at a member of our party and then storming off. I will not be going back to this place again. The deputy manager was very understanding when I complained and apologised for the behaviour.
2026年2月17日
Tenpin - Manchester - Parrs Wood からの回答
Hello Anna,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 star. We appreciate you bringing this to our attention. We are sorry to hear about the unacceptable behavior you experienced with some of our staff. We'll address this internally to ensure a better environment for everyone. We value your feedback. All the best ~ Laura
The staff were so friendly and helpful
The staff were so friendly and helpful. I took my four under 9 years old grandchildren there. Hadn’t been before. A lovely staff member showed me how to put the children’s names on the screen and how to set the bumpers up. Another staff member brought the food. It was a stress free experience for all of us. Thanks.
2026年2月20日
Tenpin - Manchester - Parrs Wood からの回答
Hello Collette,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We're glad you enjoyed your experience with your grandchildren. It's great to hear that our team members were helpful in making your visit stress-free. Thank you for your positive feedback! All the best ~ Laura
Everything went well and the children…Good afternoon at Tenpin
Everything went well and the children and myself had an enjoyable afternoon
2026年2月18日
Tenpin - Manchester - Parrs Wood からの回答
Hello Graham,
Thank you for taking the time to rate Tenpin Manchester Parrswood 4 stars. We're glad you and the children had an enjoyable afternoon. Thank you for your positive feedback; we appreciate you taking the time to share. We do hope to welcome you back again soon. All the best ~ Laura
Great staffing prevented a complaint
We returned to Parrswood today after initially attending on Tuesday 17th. On the 17th we were due to play lazer tag but due to an error in the room it wasn’t available. Today when we arrived after rebooking for a second time we checked in and were asked to wait for our time. After waiting 25minutes we went back to the check in desk to discover we had been missed off our grouping by mistake. 30 minutes later than expected we were able to go into the lazer tag and had a session to ourselves. The young man over seeing the lazer tag was amazing and couldn’t have been anymore apologetic. He was extremely helpful, walked us through how the session would run and couldn’t have been any more accommodating. After some initial frustrations he definitely made the experience much better than it seemed like it was going to be.
2026年2月20日
Tenpin - Manchester - Parrs Wood からの回答
Hello Leigh,
Thank you for taking the time to rate Tenpin Parrswood 3 stars. We regret the issues you experienced with your lazer tag bookings and the delay upon arrival. We appreciate your patience and are glad the team member was helpful and accommodating, improving your experience. We value your feedback. All the best ~ Laura
Mid week treat
Had a great deal with half price Tuesday which made the afternoon really good value for money
2026年2月3日
Tenpin - Manchester - Parrs Wood からの回答
Hey Caroline, thank you so much for the amazing 5* rating and review of Tenpin Manchester Parrs Wood. It's great to hear you had a fun time and were able to take advantage of our Tuesday offer! We hope to see you again soon.
Take care,
Kirsty
Tenpin - Manchester - Parrs Wood からの回答
Hello Paul, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you found our team friendly. We do hope to see you again soon. Many Thanks - Kimberley
Children allowed to climb on shared…
Children allowed to climb on shared bowling ball machine and coming into our alley. Limited use of bowling balls, they weren't shared amongst the lanes and couldn't use the size we wanted because of the large group next to us. Football was on and being watched by a party of children's parents so noise was overwhelmingly loud from party and adults cheering. It was too muchand we couldn't hear ourselves over the shouting.
2026年2月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi Francesca, thank you for taking the time to leave a review for Tenpin Manchester Parrs Wood. We're sorry to hear about the noise levels and issues with ball availability. We're also sorry to hear that your experience was negatively impacted by other groups during your visit. We will share your feedback with the relevant teams to improve our guest experience in the future. We appreciate you taking the time to share and we hope to welcome you back again for a much better experience! Best wishes - Rosie
It was dirty and too crowded
It was dirty and too crowded. The staff couldn't cope with how busy it was.
2026年1月31日
Tenpin - Manchester - Parrs Wood からの回答
Hi Rachael, thank you for taking the time to review Tenpin Parrs Wood! We're sorry to hear that you found the venue too crowded and that there were issues with the cleanliness. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon for a better experience. Best wishes - Adelaide
Tenpin - Manchester - Parrs Wood からの回答
Hey Mohib, thank you for the lovely 5* rating of Tenpin Manchester Parrs Wood. We are delighted to hear you had a great time and we hope to see you back again soon.
Take care,
Kirsty
Was quick and easy to book in and…
Was quick and easy to book in and always someone on hand to help
2026年1月31日
Tenpin - Manchester - Parrs Wood からの回答
Hi there, thank you for the 4* rating of Tenpin Manchester Parrs Wood. It's great to hear that the booking process was quick and easy for you and that the team were able to assist you when needed. Please do let us know how we can earn that last start in the future!
Take care,
Kirsty
Very good service
2026年1月25日
Tenpin - Manchester - Parrs Wood からの回答
Hello, thank you very much for the wonderful 5* review of Tenpin Manchester Parrs Wood! We are delighted you had a great time with us and we can't wait to see you again soon! Best wishes - Mel
Very bad experience.
We had to wait 45 minutes for a lane we had booked online after being told when we checked in the lanes would be ready in 20 minutes. We had booked two as we had a large group.
Then half way thru our first game on one of the lane the reception staff removed our game. Unbeknown to us they had moved us to a different lane away from our second lane for no apparent reason as our lanes were running smoothly. It took them 20 mins to sort the issue meaning once it was sorted our other lane had finished the first game and started the second.
The staff didn’t seem to know what was going on and took forever to communicate with each other. Whole experience when you have young children was a nightmare.
2026年1月17日
Tenpin - Manchester - Parrs Wood からの回答
Hi Laura,
We're sorry your experience was so frustrating. The wait time and lane confusion, especially with children, is not the standard we aim for. We appreciate your feedback and will address these issues with our team to improve our service and communication. If you would like us to reach out please send an email to customer.feedback@tenpin.co.uk using the subject as "Review - Manchester Parrs Wood" and will will contact you to discuss this. Best wishes - Clare
We had a wheelchair user in our party
We had a wheelchair user in our party. I had been assured that all lanes were accessible with a ramp. We had to wait several minutes, with two reminders, for the ramp to arrive. The ramped slope was quite steep and at one point the ramp came off the top of the step and was stuck under the wheelchair, taking two of us to remove it.
2026年1月18日
Tenpin - Manchester - Parrs Wood からの回答
Hi Jenny,
We appreciate you taking the time to share your experience. We're sorry the ramp access wasn't readily available and presented difficulties. We will review our accessibility procedures to ensure a smoother and safer experience for all our guests. Best wishes - Clare
Good First Impressions
Decent enough experience. Refreshing to not be obliged to use bowling shoes. Scoring console easy enough to set up. Everyone had a good time and my son enjoyed his first taste of bowling. Would use here again in future.
2026年1月17日
Tenpin - Manchester - Parrs Wood からの回答
Hi Martin,
Thank you for your lovely 4* review at Tenpin Parrs wood! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear everything was nice and easy for you upon arrival. We look forward to hopefully welcoming you back again very soon! Best wishes- Steph
Chaotic
Chaotic. Ball kept getting stuck in the lane and we had to use balls to clear them which affected our game. Had the call assistant button pressed 2 separate times for over 10 mins. Gave up and had to search around for someone to help.
2026年1月10日
Tenpin - Manchester - Parrs Wood からの回答
Hello Pauline, Thank you for taking your time to leave us some feedback. We are sorry to hear that we were extremely busy during your previous visit, which resulted in some delays. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
The machine had at least few problems…
The machine had at least few problems and wasted a bit of time to rectify which delayed our cinema!
Toilets were extremely dirty!
We went there on Tuesday around 4pm!
2026年1月6日
Tenpin - Manchester - Parrs Wood からの回答
Hello Percy, Thank you for taking your time to leave us some comments from your recent visit to our Tenpin in Parrs Wood. We are sorry to hear the issues you faced while on our machines. We will pass your feedback onto our team to help us make some more improvements. We do hope to see you again soon for a much better experience. Many Thanks - Kimberley
Tenpin - Manchester - Parrs Wood からの回答
Hi Alison, thank you for leaving Tenpin Manchester Parrs Wood a fab 5* rating. We are so pleased to hear everyone had a great time and we look forward to seeing you all again soon! Best wishes - Kaylee
The bowling was good however the…
The bowling was good however the majority of the staff we interacted with were less than interested at one piont someone cleared our plates without asking and they still had food on them
2026年1月1日
Tenpin - Manchester - Parrs Wood からの回答
Hi, thank you for taking the time to leave a review of Tenpin Manchester Parrs Wood. It's great to hear you had a fun bowling experience. We are sorry to hear that parts of your visit let down your experience. We will ensure your feedback is passed onto the relevant team so that future improvements can be made. Hope to see you back again in the future for a much better experience.
Take care,
Kirsty
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