We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... もっと見る
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Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... もっと見る
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We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... もっと見る
企業が回答しました
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, 英国
- 0333 034 6100
4.3
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Southport Bowling
We enjoyed our visit and had fun but when we first arrived it was so very dark. I think light came on after a while. It is very noise but of course that is just due to the hockey games etc and number of people. Can’t be helped
2026年4月1日
Tenpin - Southport からの回答
Hi
We're glad you enjoyed your visit! We appreciate your feedback regarding the initial darkness upon arrival and the noise levels. We'll look into the lighting issue and note your comments about the sound. Thank you for your review. Best wishes - Clare
Staff were pleasant and helpful
Staff were pleasant and helpful, venue was reasonably clean, just as always very busy and loud,
2026年4月1日
Tenpin - Southport からの回答
Hi Anthony, thank you for taking the time to leave a review of Tenpin Southport. It's great to hear you had a fun time and found the team to be helpful. Your feedback is important to us and we will ensure your comments regarding noise level is passed on to the correct team.
Take care,
Kirsty
The half term deal was a great deal &…
The half term deal was a great deal & we had a good time in the arcade before bowling.. There were plenty of different weight balls to bowl, so we were not waiting. The food served was a let down to the otherwise great evening..
2026年4月1日
Tenpin - Southport からの回答
Hi Peter, thank you for the 4* rating of Tenpin Southport. It's great hear you had great fun and were able to take advantage of the Easter deal. We are sorry to hear that the your food was not what you had hoped for and we will ensure your feedback is passed on for future improvements.
Take care,
Kirsty
Table tennis cleaning!
Having paid to play table tennis with my son I was hugely disappointed with the lady who decided that was the time to hoover around the table, twice! And wind up her cord next to the table. This was on Friday March 27th at 10:25pm. I know it's late but there were so many areas that she could have hoovered. In fact I think we were the first on the table tennis all night, having been there to play bowling before it. It's as if she waited for us to start playing to come and interrupt us. She knew what she was doing... very sad! I taught my son about being a jobsworth and it really spoilt our evening. We had travelled from Sheffield to be there staying at the premier inn and use the facilities for the entertainment. The bats were great, table is good but hard to see the ball when facing the amusements. Bowling setup is great, reasonable prices. Pool is a good setup although lads sat on tables should be told to get off the tables by the staff. We will come back again but hoping you can remind the staff that their job is to keep the place clean but work around paying customers. Thanks
2026年3月27日
Tenpin - Southport からの回答
Hi Luke, thank you for taking the time to leave a review of Tenpin Southport. We are sorry to hear about the issued you were faced with, during your recent visit. Your feedback is important to us and we will ensure this is passed on to the correct team. We look forward to welcoming you back again for a much better experience.
Take care,
Kirsty
Tenpin - Southport からの回答
Hi Christine, thank you for writing a review for Tenpin Southport! We're glad that you enjoyed the bowling but are sorry to hear that there had been no milk available during your visit. We will ensure your feedback is passed onto our team for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Southport からの回答
Hi Jane, thank you very much for the wonderful 5* review of Tenpin Southport! We are really happy to see you always have a great time and take advantage of our fab offers and we can't wait to welcome you back again soon! Best wishes - Mel
We were disappointed
We were disappointed. We had ordered food thinking we could have that when we finished only to find we got while bowling soon after 10.30 am!!! Then no matter how we bowled the balls veered to the left every time. This is when 2 adults and 2 aged 5&7 using a frame bowled. We were alley 15. There was definitely a lean to the left the lanes need checking. The group next to us had very young children who constantly laid on the floor near us or walked In front despite us asking the parents to keep them safe before the step as we did with our grandchildren. The grandchildren spent time in the arcade spending £15 to get 81 tickets! This got them 2 lollipops and a packet of Parma violets… daylight robbery! No way would I recommend to others.
2026年4月1日
Tenpin - Southport からの回答
Hello Amra, thank you very much for taking the time to leave a review of Tenpin Southport! We are very sorry to hear that your visit was not as enjoyable as we would have liked and we really appreciate the time you have taken to let us know! Your feedback is very important to us and so please be assured all will be passed to the team so that improvements are met and in the meantime, we really hope you will still consider visiting us in the future! Best wishes - Mel
Booking is easy and straightforward
Booking is easy and straightforward, plenty of activities inside to do.
2026年3月30日
Tenpin - Southport からの回答
Hi Jacqueline, thank you for the wonderful 4* review of Tenpin Southport! We are really pleased to hear that you found our booking process super easy and enjoyed lots of the activities we have on offer and we can't wait to see you again soon! Best wishes - Mel
This isn't the first time that I have…
This isn't the first time that I have booked Tenpin at Southport, and as usual, the booking process was so easy. Besides booking 2 games, I also was able to book food and drink. Upon arrival, the staff were so friendly and efficient, and my drinks were readily available for me to collect. The food came later, piping hot and delicious as usual. I would recommend them to anyone looking for a break and something to do. Tenpin Southport is the best place to go.
2026年4月1日
Tenpin - Southport からの回答
Hi Susan, what a fantastic 5* review of Tenpin Southport! We are really pleased to see you enjoy visiting us on a regular basis and always have the best time! We are also pleased to hear you found the booking process easy for your activities as well as food and drink! We look forward to seeing you again soon for another 5* experience! Best wishes - Mel
Bowling was great Tuesday half price…
Bowling was great Tuesday half price brilliant value for families to have a night out. Brilliant customer service
2026年4月1日
Tenpin - Southport からの回答
Hi Rachel, thanks for leaving Tenpin Southport a fantastic 5* rating and review! We're glad you enjoyed your bowling experience and found great value in our half-price Tuesday offer. It's wonderful to hear you received brilliant customer service. Thank you for your positive feedback! We hope to see you again soon! Best wishes - Rosie
Tenpin - Southport からの回答
Hi there, thank you for the fabulous 5* review for Tenpin Southport! We're delighted to hear that you had a lovely party celebration, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Tenpin - Southport からの回答
Hi Kevin
We're glad you found booking online easy and that your games went smoothly. Thank you for your positive feedback; we appreciate you taking the time to share. Best wishes - Clare
Tenpin - Southport からの回答
Hi Ella
We appreciate your 5-star rating! We are so glad the process was easy, and that you enjoyed our service and the atmosphere. Best wishes - Clare
We had a fantastic night of bowling…
We had a fantastic night of bowling with our brownies.
2026年3月25日
Tenpin - Southport からの回答
Hello, Thank you for taking your time to leave us a fantastic 5* review. We are pleased to hear that you had a fantastic evening at our location in Southport. We do hope to see you all again very soon. Many Thanks - Kimberley
Paid for food not delivered
Paid for food not delivered. Had to wait 20min for line to clear
2026年3月25日
Tenpin - Southport からの回答
Hi Paul, thank you for taking the time to leave a review of Tenpin Southport. We are sorry to hear that your food was not delivered to you. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Please include as much details as possible. Hope to welcome you back again for a much better experience.
Take care,
Kirsty
Tenpin - Southport からの回答
Hi Susan, thank you for the brilliant 5* rating for Tenpin Southport! We're so pleased to hear that you enjoyed the atmosphere, and we can't wait to see you again soon! Best wishes - Adelaide
Not impressed
Although our bowling experience was ok, after it was over we went to play pool. The cues on our table had no tips on so we had to wait until someone else had finished before we could play. Then there was no chalk, so we went round four tables before we eventually found some. After that we went to play on the amusements and although we won tickets, the machine had run out. There was noone on the floor so I had to wait in a queue at reception to request someone came to refill the machine with tickets. It was quite a long wait before anyone came. Then the same thing happened when I went to get some change. The machine has run out. At this point we left
2026年3月7日
Tenpin - Southport からの回答
Hi there, thank you for taking the time to share a rating and review for your experience at Tenpin Southport! We're sorry to hear about the issues you encountered with the pool cues, chalk, and amusement machines. We'll address these concerns to improve our guest experience in the future, and we hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Tenpin - Southport からの回答
Hi, thank you for the lovely 5* rating and review of Tenpin Southport. It's great to hear you had a brilliant time and found the team to provide excellent service. We hope to see you again soon.
Take care,
Kirsty
A Good Day Out
Very busy, but we had booked a slot during the school holidays. Did not have to wait, overall it made for a good day out.
2026年2月20日
Tenpin - Southport からの回答
Hi, thank you for the lovely 5* rating and review of Tenpin Southport. We are pleased to hear you had a fun day out visiting us. We hope to see you back again soon.
Take care,
Kirsty
Great few hours bowling with 2 children…
Great few hours bowling with 2 children 4 an 6 yrs old they absolutely loved it, staff very friendly and helpful great time thank you
2026年2月21日
Tenpin - Southport からの回答
Hi Michael, thank you for rating Tenpin Southport a fab 5*! We're so pleased to hear that you had a great visit with your family, and we can't wait to welcome you back again soon! Best wishes - Adelaide
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