We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... もっと見る
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We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... もっと見る
企業が回答しました
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, 英国
- 0333 034 6100
4.3
優良
189件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Awful the place was filling down
Awful the place was filling down. Had to ask for them to move us lanes because there were tubes from the ceiling and then the new lane broke and the balls got stuck.
2026年2月22日
Tenpin - Southport からの回答
Hello Lesley, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Southport. We are sorry to hear that you had a few issues during your recent visit to us. We will pass your comments onto our team to help us make further improvements. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Southport からの回答
Hi Stephen
We're glad you had a wonderful family night and that your grandkids enjoyed their time. Thank you for sharing your positive experience with us! Best wishes - Clare
We had a fun family hour bowling would…
We had a fun family hour bowling would be better with two pizzas as one isn’t enough for 6
2026年2月20日
Tenpin - Southport からの回答
Hi Kate,
We're glad you had a fun family bowling hour! We appreciate your feedback about the pizza quantity for your group size, and we'll consider it. Hope to see you back soon. Best wishes - Clare
Bowling was fine but the toilets a a…
Bowling was fine but the toilets a a right mess, there was shit on the floor and one of the toilets was covered in shot and blocked. Not a chance them toilets are cleaned regularly. It’s put off visiting again.
2026年2月26日
Tenpin - Southport からの回答
Hello Richard,
Thank you for taking the time to rate Tenpin Southport 1 star. We appreciate your feedback. We're sorry to hear about the unacceptable state of the toilets during your visit. We will address this with our team to ensure cleanliness is improved. We hope that your next experience is the 5 star visit we wish to give all our customers. All the best ~ Laura
Easy to book
Easy to book, reception staff very helpful, food was good and the experience was great fun with our grandchildren
2026年2月14日
Tenpin - Southport からの回答
Hi Dawn, what a wonderful 5* review of Tenpin Southport! We are so happy to see such a good time was had and you found the booking process easy to use! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
slushie wasnt good
only bad thing was that the slushie was terrible, was just chunks of ice with syrup and wasnt enjoyable at all sadly
2026年2月6日
Tenpin - Southport からの回答
Hi Scarlett, thank you for the 4* review of Tenpin Southport! We are pleased to hear you enjoyed your visit, however, we are sorry to hear that your slushie was not up to our usual high standard! Your feedback is extremely important to us so please be assured we will pass this on for future improvements and we hope you will still visit us again soon! Best wishes - Mel
Fantastic family outing with a lot of…
Fantastic family outing with a lot of variety of activities bowling ...Lazer...arcades...pool tables...food..drinks...games...all you could need in one place and prices are great would definitely recommend to friends and family will defo be bk with my kids they loved it
2026年1月23日
Tenpin - Southport からの回答
Hi there, thanks for leaving a rating and review for Tenpin Southport! We're happy to hear that you and your family had such a fantastic time! It's great to know you enjoyed the variety of activities and found our prices great too! We appreciate your recommendation and look forward to welcoming you and your kids back again soon. Best wishes - Rosie
Every time we go we have a great…
Every time we go we have a great time.the staff are always friendly and helpful
2026年2月8日
Tenpin - Southport からの回答
Hey, thank you so much for rating Tenpin Southport a wonderful 5 stars! It's great to hear that you enjoy your experience with us and that the team leave a positive impact on your visit. We look forward to welcoming you back again.
Take care,
Kirsty
Delays to start time but enjoyable bowling
Booked for 4pm. Arrived few mins early as advised on email confirmation but we were told we would have to wait until 4.10 for the lane. We had a drink and waited until 4.10 but then we were told we had been changed to another lane and had to wait again for the people on it to finish their game. After a delay of a few more minutes we got onto our lane and enjoyed our game.
2026年1月31日
Tenpin - Southport からの回答
Hi Sarah
We appreciate you taking the time to share your experience. We're glad you enjoyed your game despite the initial delay accessing your lane. We regret that the lane wasn't ready at your scheduled time and for the change. We'll review our booking process to improve our service. Best wishes - Clare
Great ☆☆☆☆☆☆
2026年1月31日
Tenpin - Southport からの回答
Hello, Thank you for taking your time to leave us an amazing 5* review! We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Southport からの回答
Hello Tom,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and that your visit was great. We look forward to welcoming you back again soon for another memorable visit. All the best ~ Laura
Tenpin - Southport からの回答
Hi Anne, thank you for the 5* rating of Tenpin Southport. We are thrilled to hear you had a great afternoon full of fun! Hope to see you again soon for another 5* experience.
Take care,
Kirsty
Was ok seating area a bit tight compared to other ten pin sites
Was ok lanes where a bit tight compared to other ten pin sites
2026年1月31日
Tenpin - Southport からの回答
Hi, thank you for the brilliant 5* rating of Tenpin Southport. We hope you had a fun time during your recent visit. Your feedback is important to us and we will pass your comments on to the correct team for future improvements.
Take care,
Kirsty
Tenpin - Southport からの回答
Hey Paul, thank you for the 4* rating of Tenpin Southport. It's lovely to hear you had good fun during your recent visit. We do hope to see you back again soon.
Take care,
Kirsty
Tenpin - Southport からの回答
Hello Chloe,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted with this rating and appreciate the feedback. We are glad the venue has everything you need. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ LR
Tenpin - Southport からの回答
Hello
Thanks for the 5* rating and for letting us know you received great service during your visit. We look forward to seeing you again. Best wishes - Clare
Tenpin - Southport からの回答
Hi Julie, thank you for leaving Tenpin Southport a 5* rating and review! We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding the atmosphere, game, and facilities, it's greatly appreciated! We thoroughly look forward to welcoming you back again in the future! Best wishes - Rosie
Tenpin - Southport からの回答
Hi Emma, thank you for the lovely 5* review for Tenpin Southport! We're so glad to hear that you had a great time and we hope to see you back again soon! Best wishes - Adelaide
Tenpin - Southport からの回答
Hi Dee
Thanks for the super 5* rating. We're so glad our staff was helpful and that you enjoyed the atmosphere. Thank you for your positive feedback; we appreciate it greatly! Best wishes - Clare
Love Tenpin
Love Tenpin, such great value for money! It's literally fun for all the family. Only think i would suggest to change is having something to clean the holes in the balls after others use them.
2025年12月23日
Tenpin - Southport からの回答
Hi Dave
We're glad you enjoyed your time with us and that it was fun for the whole family! We appreciate your suggestion about cleaning the bowling balls; we'll look into this. Thanks for the feedback! Best wishes - Clare
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